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receiving the runaround from Lucky Spins

Discussion in 'Casino Complaints - Non-Bonus Issues' started by bg1225, Jun 18, 2015.

    Jun 18, 2015
  1. bg1225

    bg1225 Dormant account PABnononaccred

    Occupation:
    executive administrator
    Location:
    Chicago, IL
    I opened an account at a New RTG casino, called Lucky Spins Casino, i placed a withdrawal, and i am receiving the runaround from these people. Pending time has passed, and i chose the Pay2Card option and they have said due to processor problems they will send me my winnings on a prepaid card. I have received nothing, any advice here on what to do?
     
  2. Jun 19, 2015
  3. psychogene

    psychogene Senior Member

    Occupation:
    This and That
    Location:
    Australia
    Hi Welcome! I think if you can open up a thread in the 'casino complaints - non bonus issues' section and the right people will help you out!
     
  4. Jun 19, 2015
  5. conker

    conker Super Moderator CAG MM webmeister

    Occupation:
    Marketer
    Location:
    UK
    Nothing like introducing yourself with a complaint. The casino in question is neither on the accredited list or on The Rogue list.

    Your advice at this stage is to keep on at them, keep telling their support team you have not received your funds. If it gets to a point that they are not engaging or just not paying then you might wan't to submit a PAB - http://www.casinomeister.com/forums/content.php?r=314-pitch-a-bitch

    However, make sure you fully read the terms for submitting a PAB before doing it.

    Good luck :)
     
  6. Jan 12, 2016
  7. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    Thread was moved, originally posted in Introduce Yourself.

    The OP filed a PAB but the casino never responded. They appear to have imploded, disappeared sometime in November leaving this and other issues unresolved.
     
  8. Jan 13, 2016
  9. shewoff

    shewoff Senior Member webby mm1

    Occupation:
    retired
    Location:
    northeast
    It never stop.s amazing me the way these people at some of these casino,s sleep at night not to mention, Doing what,s right? Here today changed names next time? I just wish that all power,s that be, could see or even better exp. the STING of getting no payment! Perhaps it would be easier for them to do what is right? Peace Out! Out Of The Mist! shewoff]​
     

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