Reasonable approval time for big withdrawals?

dutchyboy

Experienced Member
Joined
Nov 18, 2012
Location
World
Hi all,

Last month I had a lot of luck as some of you may have seen in the Screenshots section :). I am well up over 100K, but I experience that different casino's handle big withdrawals with different procedures.
Some withdrawals of over 50K are processed within 12 hours, without any hassle. Now I have a large withdrawal of over 100K at Betsafe since last Thursday, so we are already 4 days later now and it still says 'pending withdrawal'.

Betsafe keeps saying they have escalated it to the relevant team and keep saying they need to do extra security checks 'because it is such high amounts'. But they also clearly see I am a high roller who also could deposit a few thousands in one evening.

Any experiences from people over here? I still find it weird that some casino's take so much time to approve bigger withdrawals, whilst others just approve it like the smaller ones.
At some point it feels like stalling the payment in the hope I reverse it, but no way I would reverse over 100K of course :)
 

Nate

Paleo Meister (means really, really old)
webmeister
CAG
Joined
Feb 14, 2007
Location
Cyberspace
I have had experience, albeit a while back - especially for large sums.

It sometimes depends on whether you have a VIP Manager or your play has been consistent. This includes other factors - like trying to stall, documents, SOW or just waiting for a game provider. I have never read about Betsafe NOT paying, but they have taken longer than they actually should many times in the past.

A long time ago, when I did have big withdrawals, I knew a person or two in the affiliate department or somewhere within their ranks and it helped to get the payments pushed through.

Maybe flag @Betsson-Group and lodge your query - Hopefully they can assist you.

Nate
 

dutchyboy

Experienced Member
Joined
Nov 18, 2012
Location
World
Ah okay. Thanks for your input @Nate!
I just had another live chat with them and they now said it would take maximum 3 working days for verification reasons. That would mean tomorrow at latest, since I requested the withdrawal on Thursday.
Let's see if they keep their promise and if it gets approved tomorrow...

I am indeed not afraid of them not paying, but just annoying they take so much time compared to others. I have no VIP manager over there but loyalty department sent me an e-mail on Friday with congratulations etc.
Documents are all OK and account is fully verified, so don't think there would be any other problem right now. :)
 

Buffalo Bill

Experienced Member
MM
Joined
Aug 28, 2016
Location
uk
I wish that i had the opportunity to ask the question, as opposed to 'Does anyone know when the weekly 20p Videoslots spins get credited on a Monday' :(
What voodoo have you been working to get anything on a Monday,
I need to know the secrets hahaha.
 
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