RealTime Gaming and Caribbean 21

[jyde]

As I stated before, we are currently working with these casinos, trying to deal with their concerns and rectify the situation.

Since the Delano account is still locked I guess they don't want to pay either? They could have done last week if they really wanted to.

 

[amandajm]

You think Real Time should pay Pirate $1 million+? Does he want that in cash, Western Union or Neteller? A check via fedex may take 3-5 business days. Does he want the $20 courier fee taken directly from his balance?

get real.

Great point I must say.... Good thinking Batman.

As real as Microgaming have paid out more than that I believe regard errant licensees..

Not for you lemmesehere to argue against but instead a question, rhetorical as it may be, for RTG to answer themselves.

When regulation comes and it will come, you just don't wanna be RTG playing this lot down to the lordy folk who will be handing out licenses for big bucks.

If the UK drop the 40% tax the American firms will open casino's here and RTG may just be taboo by then. You know and i know they want to sell the software to the highest bidder 1 day and this is gonna play out all wrong for RTG then.

Mark my silly words lol.

 

[RTG_MMcMain]

"Once they all decided to join the ban, we did it for them as a convenience and a technical support service."

Might I ask, Mr. McMain, what convenience have you provided the customer, anything at all?

This question seems to be rhetorical or possibly derogatory, but I will answer it anyway in case it is sincere.

Since we already knew the technical criteria for disabling the account we saved our licensees the trouble of having to go through those steps themselves. The same is true for re-enabling the accounts.

 

[cipher]

This question seems to be rhetorical or possibly derogatory, but I will answer it anyway in case it is sincere.

Since we already knew the technical criteria for disabling the account we saved our licensees the trouble of having to go through those steps themselves. The same is true for re-enabling the accounts.

In one word, does that mean that you actually tried to do something to assist the C-U-S-T-O-M-E-R.

YES or NO Mr. McMain. And if the answer is YES then why do the accounts remain closed?

 

[blazinghussy]

In one word, does that mean that you actually tried to do something to assist the C-U-S-T-O-M-E-R.

YES or NO Mr. McMain. And if the answer is YES then why do the accounts remain closed?

I'm going to jump in here just 'cause I can.

I'm fairly certain after reading all the LENGTHY threads on this subject that RTG *is* servicing their customers, namely the casinos themselves. From my understanding the hierarchy works as such: Software developer -->Casino -->Player

By that logic the player is the customer of the casino and in turn the casino is a customer of RTG (or whatever SD).

Please correct me if I'm wrong. I'm not trying to be contrary here, just speaking my mind.

 

[jetset]

Clearly in these threads and by the statements of a senior executive in the company RTG has been factually established as being in direct and significant business relationship with Hampton, Delano and for that matter all the other casinos we are concerned with here - in other words, the ones that still owe the player money. The Montana red herring notwithstanding.

One would hope that this being the case Michael Staw and his team would be in a position and strongly motivated to bring some pressure to bear in getting the injustices so apparent here resolved.

And Delano's situation is deteriorating by the day. After the current RTG posts (and again I think MikeM has been remarkably frank here other than the ducking and diving on the royalities question) there is no longer any reason to withold payment, yet they continue to do so. Public patience is likely to run out shortly, and they will find themselves in an increasingly downward PR spiral imo.

Hampton seems mesmerised by the world of trouble they have created for themselves, but they too need to remove digit and set this matter to rights.

 

[jyde]

I guess this means Delano didn't pay the Pirate an installment yesterday?
I wonder what excuse they have - and as always I'm interested in RTG's opinion on whatever excuse Delano has. It's pretty clear to everyone that there are no LEGIT reasons for not paying the Pirate.

Looks like RTG has a lot of "education" to do

 

[linda7]

To RTG_M McMain:

Mike McMain:

While other posters may find your appearance here as a responsible action on RTG's part, I don't. In my opinion, your posts have accomplished NOTHING.
From what I can see, you really have no authority regarding your licencees. This is obvious simply because you do not have the power to enforce Hampton, or Delanos to do what is right. Personally, I think you are trying to take advantage of a situation, where a customer is getting screwed, yet, you want to appear as the "good guy" by declaring that Pof21 did not do anything wrong.
Continuing with this trend of thought, what did you hope to achieve by posting at all? You stated that you were going to have Pof21's accounts re-opened. Then, when questioned as to why Delanos account is still closed, you responded with "well, only the casino's that WANTED to open his account did re-open the account of Pof21". My concern is this. If you are UNABLE to extract noble operating procedures from your licenees, namely Delanos and Hampton, then what exactly are you capable of doing? Where is your concern for this player who won a truckload of money honestly? Is RTG going to accept this kind of behavior from their operative casinos? If so, then your coming to this forum was not only a waste of time, but a declaration that RTG does not care about its players. On this note, I strongly suggest that everyone BOYCOTT ALL RTG casinos. After all, one day it could be one of us who becomes the newly screwed player.

 

[bewitch]

Here you go, Linda. Very good and clear point here. I am agree with you at this one.

WHY most of RTG'S Casino have a lot problems or issue? Maybe it's RTG'S problem at first, the bad judgement, poor policy and NO support or descipline on their casino. Who knows??? It's all about MONEY, I think personally.

 

[cipher]

Here you go, Linda. Very good and clear point here. I am agree with you at this one.

WHY most of RTG'S Casino have a lot problems or issue? Maybe it's RTG'S problem at first, the bad judgement, poor policy and NO support or descipline on their casino. Who knows??? It's all about MONEY, I think personally.

Now that's what I call "bring forces to bear" LINDA7 and BEWITCH the tag team duo. Have a good one.

 

[bewitch]

LOL~ Cipher. You have to explain to me. Can't find it at my dictionary. I guess Linda and I are bing too tough here?

This whole thing is very crazy and hard to judge. But I think RTG is trying to "clean" themselves but they need to do more than this. There are NO support or any protection to their players. They will ban the palyer at all RTG casino under convienace if there is something wrong, but they will NOT re-open (not even help) after everything is clean. It will depend on the casino itself. How inconvienace this is to the player.

Even I think INetbet and Phonicien are good casinos and have a good reputation so far. But the other bad ones are bring them down a lot.... And it bring the fears and questions a lot of players...

Have a nice one to everyone.

 

[jyde]

Mr. McMain - how come Delano doesn't pay? Ok - perhaps they don't want him as a player even with the new tablelimits - but that shouldn't prevent them from paying him. Right?

 

[RTG_MMcMain]

In one word, does that mean that you actually tried to do something to assist the C-U-S-T-O-M-E-R.

YES or NO Mr. McMain. And if the answer is YES then why do the accounts remain closed?

As someone has pointed out we differ in the use of the word "customer". To us that word means Licensee (our customer) to you that word means the player. I apologize for the confusion.

Our efforts to assist any player are made through the licensee on that licensee's behalf. We are taking steps to that effect every day for this particular player. I know this is another answer you just don't like, but I don't have any other way to say it than that. Maybe if I wasn't a geek it would be easier for me to do all this...

While other posters may find your appearance here as a responsible action on RTG's part, I don't. In my opinion, your posts have accomplished NOTHING.

I know there is very little appreciation for what I am trying to do here and I understand everyone's frustration. Your concern is for the player because you yourselves are players. You think that RealTime Gaming's concern is only for the licensee. That is wrong. We know that in order for our licensee's to be successful they have to manage their player relationships successfully. When these types of issues come up we work hard to resolve them. You might feel we are doing nothing but that is only because I cannot answer some of the questions you are asking. You think these answers are key to the solution but they really have nothing to do with the solution.

The best approach to solving a problem between two parties is to help them come to an understanding, not force one or the other to do something they feel is wrong.

From what I can see, you really have no authority regarding your licensees.

What makes you say that? Obviously we have the authority to determine if a license should be renewed or not. Our software will not function unless a valid license agreement is in place. We don't wave this as a big stick just like you wouldn't expect your boss to threaten you with being fired every time you had a disagreement. Who was it that coined the phrase "Cooler heads will prevail"?



You are all looking for easy answers to very complex questions. Both sides of this disagreement have made mistakes. Anyone reading through the threads can see that. You think that because you don't get a one word answer that we are doing nothing.

I posted my initial statement in an attempt to come to the player community with the definitive information we have. I didn't want to patronize you with conjecture, promises or verbal assurances. I wanted to state what we found, how we found it and what we were doing.

As new information comes to light, I will post here. Silence doesn't always equal avoidance.


I don't think there is much else I can say on this thread. I have already been pushed off-topic anyway and I don't want Casinomeister banning me because I didn't abide by the rules of the forum .

When I have more information on other topics, I will start threads along those lines. If any of you have other questions feel free to start a new thread and I will do the best I can to answer you.

 

[jyde]

In case you missed my post right before yours:

Mr. McMain - how come Delano doesn't pay? Ok - perhaps they don't want him as a player even with the new tablelimits - but that shouldn't prevent them from paying him. Right?

 

[f_dupp]

Not too change the subject ......but, RTG software is not random. I detect and exploit patterns in 3 of the card games (including carribean stud). I have proven this beyond a doubt to myself and many friends. Pirate did not need a robot, he simply created a sound betting pattern based on the pattern of this so called "random" game (besides the fact, the man has balls of steel). I am so confident that RTG tri-card poker is anything other than random I would be literally willing to bet my life on it. Look at all the money pirate had into different RTG casinos. He knows what hes doing. RTG only wishes he had a robot.

 

[GrandMaster]

Are you willing to share your play logs so that they can be subjected to rigorous analysis?

 

[linda7]

RTG....ugh!!!!!

Hi everyone:

I first must say hi to Bewitch and Cipher. You both are such good friends and always bring happiness to my life.

Perhaps, I have read Mike McCain's posts wrong, but did he not appear here and say that:

a. No bugs were found in the software on which Pof21 was playing;

b. There was no evidence of a "robot" being used;

c. The mouse mapping proved to be total nonsense.

Now, if I am right, would this not clear Pof21 of any wrongdoing? If so, is he not entitled to the money he won? McCain, gave some explanation about RTG making sure that his licensees have valid licenses. Is this where RTG's involvement in this issue ends? If so, then it is obvious that RTG ALLOWS their licensees to pay at their own discretion, as long as RTG get their Royaties of course. This being said, tell me why would anyone want to gamble with you? It is hard enough to win as it is....then you have to sweat and see if you are lucky enough to get paid. No one, in their right frame of mind, would take a shot with RTG.

I hope I am wrong, but I have an eerie feeling that Hampton is going to close their doors, along with Delanos. Then they do not have to pay and will simply re-open under another casino name. This is why RTG casinos are extremely volatile. If I am proved to be right McCain, and Hampton and Delanos do in fact close their doors, its your ASS thats on the line. The reason: YOU DID NOTHING TO PROTECT THIS PLAYER!!!!!!! Live with that.

 

[spearmaster]

Silence doesn't always equal avoidance.

In this particular thread, regarding this particular issue, it most certainly equals avoidance. Let's be realistic here - we are not idiots nor are we blind.

 

[jyde]

Linda - you're right about a), b) and c). When recording the Pirate Hampton had no reason what so ever to believe a robot was involved. Other than he had won of course.

And yes - you could be afraid that RTG will dump Hampton or Hampton will dump RTG. Hampton (and perhaps Delano) will end up like another Futurebet shithole. RTG will wash their hands and tell how sorry they are, but since it's and exlicensee there isn't really more they can do. So all the education was wasted

Mr. McMain - how come Delano doesn't pay? Ok - perhaps they don't want him as a player even with the new tablelimits - but that shouldn't prevent them from paying him. Right?

 

[mary]

Montana, SA is described in Angelciti's filings with the SEC.

We currently have the non-exclusive worldwide license to use and exploit the RTG
Software. The Montana Agreement requires us to pay a fee to Montana as a
percentage of our ongoing revenues, with a minimum monthly payment of $10,000.
Montana provides us with updates and innovations to the RTG Software technology,
which eliminates our need to fund ongoing research and development expenses. We
currently utilize the RTG Software in connection with our administration of over
12 Equivest online casino URLs, which include WelcomeToOurCasino.com,
VacationCasino.com, QuePasaCasino.com, UrlaubCasino.com, BingoLandCasino.com and
many more.

 

[jetset]

Not too change the subject ......but, RTG software is not random. I detect and exploit patterns in 3 of the card games (including carribean stud). I have proven this beyond a doubt to myself and many friends. Pirate did not need a robot, he simply created a sound betting pattern based on the pattern of this so called "random" game (besides the fact, the man has balls of steel). I am so confident that RTG tri-card poker is anything other than random I would be literally willing to bet my life on it. Look at all the money pirate had into different RTG casinos. He knows what hes doing. RTG only wishes he had a robot.

This is on topic, alright!

 

[aceinhole21]

What makes you say that? Obviously we have the authority to determine if a license should be renewed or not. Our software will not function unless a valid license agreement is in place. We don't wave this as a big stick just like you wouldn't expect your boss to threaten you with being fired every time you had a disagreement. Who was it that coined the phrase "Cooler heads will prevail"?

Hey everyone, I think McMain has been very professional regarding this manner (no I am not shilling for RTG). Pirate finally shutup so he must have found a lawyer . I read McMains comment to mean there is a chance Hamptons could lose their license over this. This would probably be the most appropriate resolution to this, although Pirate still remains empty handed . I think players should band together and push for Hampton's license to be revoked. this would also make RTG seem a LITTLE more responsible then they've been about their licensees (how many MG casinos go under or stiff players?) RTG has the worst rep as far as their licensees and maybe this is the kick they need to do something about it.

 

[caruso]

There's nothing wrong with RTG pulling the carpet from under rogue licensees as long as they subsequently FOOT THE BILL for the licensees' debts - as Microgaming did with Goodfellas and OddsOn seem to be in the process of doing with 40+.

If Hampton folds and RTG does NOT honour its debts the RTG player-base is going to take an almighty hit - to the tune of more than 1.4 million dollars.

 

[cipher]

There's nothing wrong with RTG pulling the carpet from under rogue licensees as long as they subsequently FOOT THE BILL for the licensees' debts - as Microgaming did with Goodfellas and OddsOn seem to be in the process of doing with 40+.

If Hampton folds and RTG does NOT honour its debts the RTG player-base is going to take an almighty hit - to the tune of more than 1.4 million dollars.

LESSON TO DELANO and HAMPTON CASINOS, THIS IS HOW IT'S DONE.

The largest online progressive jackpot recorded in Indonesian history was won by InterCasino.com (www.InterCasino.com) player 'Dicdinata', who won a 1,510,876,928 Indonesian Rupiahs ($178,802) MEGA-jackpot on progressive Multi-Player Caribbean Poker from his home in Jakarta.

"We have always had strong players from Asia," says an excited InterCasino.com casino manager Ryan Hartley, "I'm honored, but not surprised, that we have broken the record for paying the largest-ever jackpot in Indonesia. We have made a concerted effort to make InterCasino.com available to people from all over the globe, and I am happy that our efforts are being reflected in our winners," he continued.

Don't tell me that the PIRATE is on the loose in Indonesia.

 

[cipher]

LESSON TO DELANO and HAMPTON CASINOS, THIS IS HOW IT'S DONE.

The largest online progressive jackpot recorded in Indonesian history was won by InterCasino.com (www.InterCasino.com) player 'Dicdinata', who won a 1,510,876,928 Indonesian Rupiahs ($178,802) MEGA-jackpot on progressive Multi-Player Caribbean Poker from his home in Jakarta.

"We have always had strong players from Asia," says an excited InterCasino.com casino manager Ryan Hartley, "I'm honored, but not surprised, that we have broken the record for paying the largest-ever jackpot in Indonesia. We have made a concerted effort to make InterCasino.com available to people from all over the globe, and I am happy that our efforts are being reflected in our winners," he continued.

Don't tell me that the PIRATE is on the loose in Indonesia.

Well according to the Casinomeister it doesn't look like the DELANO CASINO places a whole lot of stock in the opinions that have been offered by our Mr. McMain and/or Realtime Gaming for that matter. As they (DELANO CASINO) according to the Casinomeister are now refusing to pay the Pirate based upon Pirate's purported use of a robot. Which is literally translated as we (DELANO CASINO) have not got the money to pay Pirate so we are going to try to drag this out through litigation.

Caution, if you are any kind of a player at HAMPTON or DELANO casinos and you fall for the old payment plan routine from these clowns on any payout. You're definitley looking to get screwed without a kiss.