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Discussion in 'The Attic' started by weesie, Oct 1, 2014.

    Oct 1, 2014
  1. weesie

    weesie Ueber Meister

    Old bag lady with a laptop
    This is comical but it could/should be applied to the gambler in us too:

    Britons sign away their first born for free wifi

    You must register/login in order to see the link.
    2 people like this.
  2. Oct 1, 2014
  3. petro

    petro Dormant account, per user request PABnoaccred2 PABaccred

    When I was 17-18 and I moved out of home into my own flat I read the T&C on my first utility bills carefully.
    I recall reading in the T&C that my utility company can cut off their services and keep any money they have of mine, and offer no reason for this.

    I have throughout the years brought this up in conversation with friends and family. I recall one person saying; "Sure, they have those T&C but they would never use them."
    In any case, I feel uncomfortable doing business with those kinds of T&C.

    I've always thought there should be laws preventing companies from having unreasonable T&C.
  4. Oct 1, 2014
  5. vinylweatherman

    vinylweatherman You type well loads CAG MM

    STILL At Leisure
    United Kingdom
    There are here in the UK:)

    So many companies fall foul of these laws here that it shows that unchecked, many companies would behave badly.

    If a company "would never use" a term, why would they bother having it there?

    UK utility companies are the most caught entities breaking UK consumer laws. One water company even got prosecuted for fraud, a criminal offence, because they supplied false data to the prices regulator in order to get away with increasing prices way more than they needed to.

    The down side is that so many companies have a few dodgy looking terms that anyone who took a zero tolerance approach (as a customer) may as well live in a straw hut in the middle of a field, providing for all their own needs.

    One just needs to be aware of what they might pull, and prepare accordingly. In your example, this would mean keeping a close eye on usage and payments so that the utility company rarely, if ever, has more of your money than you have had of it's service. This has actually been something that our regulator has cracked down on recently. New rules require utilities to refund surpluses to customers on demand, rather than merely adjust payments at the end of the cycle. Just recently, the regulator has ordered utilities to hand back surplus payments they ended up with when customers changed supplier. In the past, they were keeping quiet about it in the hope that customers would not notice that their over payment didn't transfer to the new supplier along with anything else. It's now costing them more to trace these old accounts and give the money back than it would have done had they been honest and had a system to automatically refund surplus payments at the changeover. They DO have a robust system in place when it comes to getting what they are owed from a final bill when a customer changes supplier.

    With casinos, maybe players can fight back in a different way.

    Normally, where a player stops playing somewhere, they get that "we missed you....." email and offer. It might be an opportunity to reply. "Yes, I was a regular player, but then I noticed this term had been added since I last checked <quote term here>, and so I looked around for somewhere else to play that did not have such a term.
    3 people like this.
  6. Oct 4, 2014
  7. petro

    petro Dormant account, per user request PABnoaccred2 PABaccred

    We don't have this here in my country yet. I was talking to my phone company recently and they said any surplus cash I have with them, I must spend with their company. The UK laws surrounding consumer rights sound more progressive compared to Australia.
  8. Oct 4, 2014
  9. randomiam

    randomiam Meister Member

    contact accc mate you will get your cash :) i know telstra and dodo refund unused cash in australia

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