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Question

Discussion in 'Payment Processing Issues' started by Vilma1, Dec 5, 2013.

    Dec 5, 2013
  1. Vilma1

    Vilma1 Dormant account

    Occupation:
    administrative
    Location:
    New Haven
    I won a large amount of money on sloto cash on nov.21 2013. It was processed on nov. 24 i have not yet recieved anything via wire to my bank and cant get an answer when i email the casino to see if everything is ok. the amount was $7,766 i hit the jackpot. but am getting scared because they wont respond to my emails. i also sent the rep an email earlier today to see if she can check on the cashout but with no response and they usually respond quick but not this time should i worry?
     
  2. Dec 5, 2013
  3. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    No.
    Try sending the rep a PM instead - she has been on the forum today, so hopefully will reply pretty quickly.
    http://www.casinomeister.com/forums/members/sloto.html

    Little tip (for you and others): By giving your thread the title "Question", no one knows what it is about until they actually read it.
    If you had put "SlotoCash question" it would be FAR more likely to be spotted by the rep and so hopefully get you a quicker answer.

    KK
     
    6 people like this.
  4. Dec 9, 2013
  5. SirWegs

    SirWegs Experienced Member

    Occupation:
    Student
    Location:
    Stockholm
    Well it doenst sound good if they dont respond. I would max give a bank withdrawal 10 working days. And I think you should be worried, the casino should answer you within 48 hours at least in my opinion
     
  6. Dec 9, 2013
  7. Quorol

    Quorol Experienced Member

    Occupation:
    Transportation
    Location:
    California
    I had a similar problem

    I had a withdrawl processed through Slots Capital ( part of their group) on Nov. 20th. And recieved an email from the Desert Nights ( also related)Finance department about a week ago saying a batch of withdrawl wires was siezed by the govt. and it would take up to an additional 15 days after the normal wait time to get the money. I have pm'd with the rep ( sloto) to correct an error in my banking info, but did not get additional info if this wire situation was straightened out but at least I got an email explaining the delay. I think you should have too if it is the same issue.

    This group is known to be good here so I am less concerned than I would be normally, but I think you should have gotten a response of some kind. As others have said, the rep here should get back to you shortly. That should give you some idea what's going on...They wrote back to me within a couple days.
     
  8. Dec 9, 2013
  9. dionysus

    dionysus can turn wine into water CAG MM

    Occupation:
    n/a
    Location:
    I'm a Canucklehead
    why would it take an additional 15 days? what do those lost funds have to do with the player? If it never reached the player's hands, it's the casino's loss. They can't possibly be so broke that it drained the coffers...after all, shouldn't they have enough t any given time to theoretically cover a major jackpot?
     
    2 people like this.
  10. Dec 9, 2013
  11. Quorol

    Quorol Experienced Member

    Occupation:
    Transportation
    Location:
    California

    The email said they had to get a new processor to do the transactions. I supposed that could take some time...For U.S. players, they can't send the funds directly from the casino, so I imagine that could cause the delay. I am willing to wait a reasonable time for this to get this sorted out, but i am checking every day to see if the funds are there.
     
    1 person likes this.
  12. Dec 9, 2013
  13. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    We don't now how much was involved in the seizure - it could be a couple of $1,000 or a few $1,000,000. Without that info, speculation about anything is completely pointless.

    KK
     
  14. Dec 9, 2013
  15. dionysus

    dionysus can turn wine into water CAG MM

    Occupation:
    n/a
    Location:
    I'm a Canucklehead
    well, hardly pointless - theyre questions, and there's a rep here who can answer them
     
    2 people like this.
  16. Dec 9, 2013
  17. Vilma1

    Vilma1 Dormant account

    Occupation:
    administrative
    Location:
    New Haven
    any new news from sloto

    has anyone heard anything new yet?
     
  18. Dec 9, 2013
  19. Googobucs

    Googobucs Meister Member

    Occupation:
    IT Manager
    Location:
    Florida, USA
    I find this statement to be quite disturbing on it's own. This is the first time I am seeing this in any thread I have read.
    Can anyone else confirm the validity of this statement? Is this business as usual with the US gov. or is this a new tactic?
     
  20. Dec 10, 2013
  21. cheetahwind

    cheetahwind Wind Blade Maker MM

    Occupation:
    Wind Blade Maker
    Location:
    Iowa
    I've e-mailed Steven and Georgina both, we'll see if I hear anything back. I've also pointed both of them to this thread, and made them aware of it. I"m sure someone will probably be by in the next day or two, or at least PM you.
     
  22. Dec 10, 2013
  23. Nifty29

    Nifty29 Dormant account

    Occupation:
    PAID CASINO SHILL
    Location:
    Turn right, then right. then right again
    He asked questions...valid ones at that.

    Since when has that been pointless?

    Seems to me some people SHOULD be doing more of it.
     
    1 person likes this.
  24. Dec 10, 2013
  25. Jasminebed

    Jasminebed Closer to 100 than Birth

    Occupation:
    Not in workforce
    Location:
    Ontario
    I believe there was a recent slotocash thread where a player won more than the weekly maximum and was having a hard time getting responses.

    Once an amount that didn't exceed the weekly maximum was submitted, the withdrawal went smoothly as I recall.

    It's poor when a casino can't respond to a player or keep them in the loop.

    As for the DOJ closing down a processor... I must imagine it happens all the time. I think some casinos have more processors they use than others, so a seizure may not shut down all of them at once.

    There's a "don't put all your eggs in one basket" saying for a reason.
     
    3 people like this.
  26. Dec 10, 2013
  27. rockycatt

    rockycatt meistercatt CAG MM

    Occupation:
    carpenter
    Location:
    Boston
    if they want to service usa players and every breathing man,animal,or fish [knows the leagality's] then just send currier
    packages with CASH

    IT COULDN'T BE SIMPLER
     
    2 people like this.
  28. Dec 10, 2013
  29. Vilma1

    Vilma1 Dormant account

    Occupation:
    administrative
    Location:
    New Haven
    GOOD NEWS

    I just got an email saying they were able to send out $2,000 to me today. Thank you all. Will keep you updated as to when and how i get the other amount. :D:D
     
    2 people like this.
  30. Dec 11, 2013
  31. Mousey

    Mousey Ueber Meister Mouse CAG

    Occupation:
    Pencil Pusher
    Location:
    Up$hitCreek
    You must be new at this...:) but no... not that unusual for the feds to seize funds, processors - both the business and the people involved, their cars/home/property - if they (feds) decide they want the money.

    Used to happen a LOT. We don't hear so much about it happening lately.

    Go up top to the INFORMATION button, then find 'Search Casinomeister'... and type in UIGEA or ... maybe seized....or DOJ ... or Black Friday.... no telling what kind of interesting threads might turn up.
     
    1 person likes this.
  32. Dec 12, 2013
  33. Quorol

    Quorol Experienced Member

    Occupation:
    Transportation
    Location:
    California
    Recieved first of 2 wires

    I have received the first of 2 withdrawls to my bank as of today. It seems they have sorted out their processor issue.
     
    2 people like this.
  34. Dec 12, 2013
  35. Vilma1

    Vilma1 Dormant account

    Occupation:
    administrative
    Location:
    New Haven
    I received the first wire for my withdrawal today. Thanks
     

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