Question on playthru

anniemac

Ueber Meister
PABnoaccred
MM
Joined
Jan 30, 2007
Location
Texas, USA
Deposited $25 got $25 at Aladdins Gold 25x playthru. Was losing steadily until my last $.12 (12 cents) and hit free spins on Aladdins Wish. Anyway ended up with money so kept playing. Hit a $500 plus on Mystic Dragon. Yea me!

However, when I was down to $.12 the playthru zeroed out. Shows no playthru now. My question is this, what problems, if any, do you think I am going to encounter if I try to withdraw now?

Realistically, I still have playthru. However, according to RTG cashier, I do not.

Come on, Vinyl, give me an answer. LOL!
 

GGW Laurie

Dormant Account
Joined
Jun 16, 2006
Location
In the Beautiful South !!
Deposited $25 got $25 at Aladdins Gold 25x playthru. Was losing steadily until my last $.12 (12 cents) and hit free spins on Aladdins Wish. Anyway ended up with money so kept playing. Hit a $500 plus on Mystic Dragon. Yea me!

However, when I was down to $.12 the playthru zeroed out. Shows no playthru now. My question is this, what problems, if any, do you think I am going to encounter if I try to withdraw now?

Realistically, I still have playthru. However, according to RTG cashier, I do not.

Come on, Vinyl, give me an answer. LOL!


I would go ahead and try to cashout, you know they(CWG) will be the first ones to let you know if and what else you need to do, its posted on the board now, so I am sure they have checked it out.

Don't ya just hate it when crap like this happens:eek:


Laurie
 

anniemac

Ueber Meister
PABnoaccred
MM
Joined
Jan 30, 2007
Location
Texas, USA
Yes, I do. Thank goodness I wasn't playing with free chip cause I can atleast cashout without a max.

I mean, it is really stupid to feel like I am cheating them by not playing it out. How dumb is that?
 

LaHutti

Sr. ÜberUnter Ass. Man.
PABaccred
PABnonaccred
Joined
Mar 19, 2008
Location
East and West
I'm pretty sure you're good to go....and if not, I'm pretty sure everyone would love to hear about it.
When the cashier tells you, withdrawable, then that's what goes.
What if you went below $1, playthrough gone, and you deposited again....should you have new playthrough on your new deposit ?
I Think that would cause a riot ;)
 

Diane

Ueber Meister
Joined
Dec 20, 2009
Location
WI
Yes, I do. Thank goodness I wasn't playing with free chip cause I can atleast cashout without a max.

I mean, it is really stupid to feel like I am cheating them by not playing it out. How dumb is that?

my understanding is that once you fall below $1.00 the wagering req. gets cancelled. I believe you should be able to cash out minus the bonus/free chip dollar value.

WTG.
Diane
 

takethemoney

Banned User - Chargebacks at Slotastic
Joined
Apr 14, 2004
Location
Washington
Contact support immediately. Even though you were down to .12, the play though lives until one of two things happens.
1. You zero out, then the bonus goes extinct.
2. You win, but the play though of the original D+B survives, even at 1 cent.

You need to find out how much play though you still have to go. Hopefully, it's nothing. Live support should be able to tell you immediately.
 

anniemac

Ueber Meister
PABnoaccred
MM
Joined
Jan 30, 2007
Location
Texas, USA
I haven't contacted support yet but I am still playing just like I had a playthru. I just figured I'd keep playing for a while and then ask. Kinda makes me feel better. LOL!
 

vinylweatherman

You type well loads
Joined
Oct 14, 2004
Location
United Kingdom
This seems to be a glitch in the software. It failed to take into account that you won on that bet, but had free spins, not a straight forward reel win. It should have zeroed the playthrough if the balance dipped below $1 AND there were no games in play.

I thought RTG had fixed this one:confused:

.....mainly because of it's potential;)

Best to ask CS, and if they give you the OK, cash out. (Get it in writing).
 

anniemac

Ueber Meister
PABnoaccred
MM
Joined
Jan 30, 2007
Location
Texas, USA
Thanks all for your thoughts. So far I am still playing. At least that way if there is a problem, I've more than likely played thru the money the correct amount of times. So far so good. :D

What a problem to have!
 
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