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Question about withdrawals

Discussion in 'Online Casinos' started by darkpixie, May 14, 2006.

    May 14, 2006
  1. darkpixie

    darkpixie Senior Member

    Occupation:
    Student
    Location:
    Vancouver
    Hi I have a withdrawal that I got flushed 2 days ago at Spin Palace and haven't seen it hit my neteller yet, does anyone know if they just don't process on weekends?
    Thanks!
     
    1 person likes this.
  2. May 14, 2006
  3. Palace Group

    Palace Group Dormant account

    Occupation:
    Customer Support
    Location:
    Online
    Hi Darkpixie,

    Unfortunately we do not process over weekends.
    This is something hopefully in the pipeline as we know players would appreciate it.

    Your withdrawal should go off tomorrow.

    Regards,

    Darran
    The Palace Group
     
  4. May 14, 2006
  5. darkpixie

    darkpixie Senior Member

    Occupation:
    Student
    Location:
    Vancouver
    Great! Thank you! That is exactly what I suspected! By the way! I found Spin Palace support to be very accomodating to my request to flush! A++ to you! I'll be back!
     
  6. May 14, 2006
  7. CasinoForumu

    CasinoForumu Dormant account

    Occupation:
    Manager
    Location:
    Bursa
    I am able to send cash to my friends on weekends,why some casinos not able to do it?

    All of them say ''we are working on it''

    Is it too difficult?

    Only find a staff and tell him/her : ''work on weekneds and send withdrawals''

    This is all.How many years do a casino need to do this?
     
  8. May 14, 2006
  9. Palace Group

    Palace Group Dormant account

    Occupation:
    Customer Support
    Location:
    Online
    Casinoforumu: we outsource our e-cash but are in talks to get processing done on weekends. Understand that most processes cannot be completed on weekends to most of the common withdrawal methods (check/ACH/other bank transfers) as the processing banks do not necessarily process over weekends.
    We are looking for work arounds but unfortunately it takes a bit of time. We do work on weekends and some processing is done however it is all finalized first thing Monday morning.

    Darkpixie: Thanks for the feedback. Hopefully you have a good time going forward!
     
  10. May 14, 2006
  11. The Watchdog

    The Watchdog Dormant account

    Occupation:
    sports, poker, casinos
    Location:
    Costa Rica
    Payouts

    Remember to always read terms and conditions..most companies will give 2 to 5 business days for payments.

    So if you requested a payment on a Friday... It would hit your neteller account around tuesday or wednesday.


    Also check for terms regarding firepay and credit cards... some times you have to wait up to 6 days after the last deposit with cc or fp for a withdrawal to be approved.
     
  12. May 15, 2006
  13. CasinoForumu

    CasinoForumu Dormant account

    Occupation:
    Manager
    Location:
    Bursa
    Of course,I know.

    So you send neteller and moneybookers withdrawals on weekends.Right?
     

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