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Question about MGA

Discussion in 'Other Complaints' started by asm, Jul 1, 2015.

    Jul 1, 2015
  1. asm

    asm Experienced Member PABinit

    Occupation:
    teacher
    Location:
    Finland
    Has anyone filed a complaint to MGA, and if so how long does it take for them to decide on things?

    My complaint just turned a month old. I understand that's not a long time I guess, but I'd be interested in knowing how long these things generally take.
     
  2. Jul 7, 2015
  3. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    With the old MGA you could expect to wait for as long as a few months before hearing from them. The new MGA seems very much better at what they do; I've been told turn-around times are MUCH shorter.
     
    1 person likes this.
  4. Jul 7, 2015
  5. asm

    asm Experienced Member PABinit

    Occupation:
    teacher
    Location:
    Finland
    Took a bit over a month. Not bad, just wanted to ask beforehand to know can I expect a reply in the near future :)
     
    1 person likes this.

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