Casino Complaint Quattro casino not paying need help please

dirtydarv

Dormant account
Joined
Aug 19, 2008
Location
goldcoast , australia
Hi

Was playing at Quattro casino, using my own money not bonus, won $300, filled out the withdrawl request on the 19th nov. Was told completed on the 24th nov would have to wait 6 days to transfer funds back to credit card. 4th Dec no funds still. Contacted live support, they say yeah its gone from our end, tell me to go to bank and confirm no money has come thru bank. Done that on the 4th dec. Still no money or even an email saying what's going on.

Need some help here from either a casino rep or even just some info , as to a casino authority to help us out.

Thanks in advance

Dirtydarv
 

biggambler567

Dormant account
PABaccred
PABnononaccred2
Joined
Aug 16, 2007
Location
Trinidad
quatro casino

HI try contacting the Casino Sharre Rep on this forum, look under the I-gaming Foreum reps and you can send him a pm or email so they can look into your matter..
 

Mario

Dormant account
Joined
Mar 12, 2007
Location
South Africa
Hi

Was playing at Quattro casino, using my own money not bonus, won $300, filled out the withdrawl request on the 19th nov. Was told completed on the 24th nov would have to wait 6 days to transfer funds back to credit card. 4th Dec no funds still. Contacted live support, they say yeah its gone from our end, tell me to go to bank and confirm no money has come thru bank. Done that on the 4th dec. Still no money or even an email saying what's going on.

Need some help here from either a casino rep or even just some info , as to a casino authority to help us out.

Thanks in advance

Dirtydarv

Hi Dirtydarv,

Can I please ask that you PM me with your casino account number and I will get this matter checked out for you as soon as possible.

Best regards
Mario
 
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