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Casino Complaint Quattro casino not paying need help please

Discussion in 'Casino Complaints - Non-Bonus Issues' started by dirtydarv, Dec 6, 2009.

    Dec 6, 2009
  1. dirtydarv

    dirtydarv Dormant account

    Occupation:
    tradesman
    Location:
    goldcoast , australia
    Hi

    Was playing at Quattro casino, using my own money not bonus, won $300, filled out the withdrawl request on the 19th nov. Was told completed on the 24th nov would have to wait 6 days to transfer funds back to credit card. 4th Dec no funds still. Contacted live support, they say yeah its gone from our end, tell me to go to bank and confirm no money has come thru bank. Done that on the 4th dec. Still no money or even an email saying what's going on.

    Need some help here from either a casino rep or even just some info , as to a casino authority to help us out.

    Thanks in advance

    Dirtydarv
     
  2. Dec 6, 2009
  3. biggambler567

    biggambler567 Dormant account PABnononaccred2 PABaccred

    Occupation:
    IT Contractor
    Location:
    Trinidad
    quatro casino

    HI try contacting the Casino Sharre Rep on this forum, look under the I-gaming Foreum reps and you can send him a pm or email so they can look into your matter..
     
  4. Dec 7, 2009
  5. Mario

    Mario Dormant account

    Occupation:
    CSC Supervisor
    Location:
    South Africa
    Hi Dirtydarv,

    Can I please ask that you PM me with your casino account number and I will get this matter checked out for you as soon as possible.

    Best regards
    Mario
     

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