Quatro Casino - Poisoned Chalice bonus

thelawnet

Dormant account
Joined
Apr 4, 2005
Location
UK
Seems Microgaming casinos are none to keen on new players winning on their bonuses these days.

Check out this latest generic effort:

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If you want a laugh read their plan for world domination

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"Charismatic Quatro CEO, Philippe Weber, gives us a rare glimpse into the dynamics behind creating one of the most sophisticated and cutting-edge online casinos on the Net.

GM Gaming Ltd consists of a group of managers that excelled in the land-based casino industry since the 70s, and continued their success in online casinos. I brought the dream team together in the 90s and since then we have combined our wealth of experience to successfully dominate in the online gambling arena.

One of the things that make the GM Gaming Ltd team so special is that were all enthusiastic gamers ourselves. We therefore have knowledge and experience in both sides of gaming, which means the management team has excellent knowledge of how to reward players better, and how to make the player experience even greater.

Launching Quatro was a dream come true. We are proud to be licensed by Malta, and being able to offer our players the ultimate in gaming software, provided by Microgaming.

We are also extremely privileged to work with a remarkable, multi-lingual behind-the-scenes team. Our staff comes from all corners of the globe, so Quatro has amazing cultural diversity that brings together global harmony in the brand.

I see Quatro as being a major player in the online gambling arena. Our aim is to be one of the top 4 industry players within the next 4 years by becoming the gaming platform of choice.
"

And what have they got to attract new players? Well there's the awful Malta licensing. There's the 'they all look the same' Microgaming software.

And then there's the bonuses.

Ah yes, the bonuses.

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For a limited time only: Choose between 2 fantastic Quatro Opening Offers and start off your journey to becoming a Quatro superstar with a Welcome Bonus that suits your unique style!

Please choose ONE of the following Opening Offers:



$444 FREE and 44 minutes to win as much as you can!


OR


The Sexy 7 Welcome Bonus valued at $1004 FREE!


OOOOOOH.

So exciting!

Let's have a look at the $444 free.

They claim:


Option 1: $444 FREE and 44 minutes to win as much as you can!
Turn your spinning into winning the Quatro way with this limited-time Welcome Offer where you receive $444 FREE to play for 44 minutes AND keep your winnings!

NO DEPOSIT NEEDED!

Your $444 FREE will be waiting for you to start spinning and winning!

Remember: Theres no deposit required, PLUS you get to keep all your winnings up to $100!

And even if you dont win, simply purchase $100 and well give you a 100% match!


That sounds good, no deposit and you can cashout $100 with a $444 balance. Winning $100 from $444 is an odds-on chance for sure.

Let's read the terms and conditions to check.

Quatro Free Spins Opening Offer - Terms & Conditions

How to spin and win with your free $//444:


Ready to get started? Its really easy, but here are some helpful hints to guide you through it.

1.To claim this promotion you will need to Download and install the casino software and register as a Real Player.


2.The timer will start from the moment you click the Start Free Play button. You are then given $//444 in FREE Casino Credits and need to start playing immediately to reach the minimum bet amount within 44 minutes. (see 3.)


3.Your Free Play winnings will determine the value of the 100% Welcome Bonus you receive, up to a maximum of $//200. For example: winnings of $//150 would entitle you to a 100% match bonus up to $//150, whereas winnings of $//300 would entitle you to the maximum 100% match bonus up to $//200.

I'm confused. I thought I was allowed to keep $100 with no deposit?

What's all this about 'winning a 100% bonus?' 'Winning' a $200/$200 bonus doesn't sound that great at all.

4.Players with no Free Play winnings after 44 minutes of play will be awarded a consolation 100% match bonus up to $//100

So if you lose you get $100/$100

They've then got some more conditions for the same promotion:

Free $//444 - Play for Free, Win for Real.

1.Players must download the Quatro Casino software and register a first-time Real Account in order to be eligible for this promotion.


2.The $//444 FREE promotion must be activated by starting the countdown timer within 48 hours of a Real Account being registered.


3.For the purpose of this promotion, players will be allocated $//444 in Free Casino Credits. This amount cannot be increased or reallocated during the promotion.


4.Players who claim this promotion will have exactly 44 minutes before the promotion expires.


5.Any time required to download casino games will be counted as part of the 44 minutes allocated.


6.The initial $//444 Free Casino Credits is for the purposes of this promotion only and cannot be used as part of normal play.


7.The $//444 FREE promotion will automatically close after the 44 minutes has counted down. At this point, players will be given the option to transfer any winnings.


8.Winnings can be transferred as soon as 100 or more bets have been made.


9.You will need to deposit a minimum of $//50 into your Real Casino Account in order to claim your winnings. This may be one single purchase of $50 or a combination of purchases totaling $50.


10.Your purchase(s) of $50 (necessary to claim your winnings) must be made within 7 days of completing your Free Play, or your Free Play winnings will be declared null and void.

It's unclear what the purpose of these second set of terms is, whether they accidentally wrote two sets of terms for the same promotion, if the two sets go together, or if it's just the first or second set.

Who knows? Certainly not these self-proclaimed charismatic casino industry experts. And whether it's 50 deposit plus up to 200 bonus, or a 100% bonus of the amount of your winnings, the claim that 'no deposit is required' is a lie.

11.To avoid any confusion relating to the $//444 FREE promotion, please be certain to read the following wagering obligations:



The Free Play Bonus (winnings) will be credited to the Bonus Account.


The Free Play Bonus is then subject to play-through (wagering) before it may be withdrawn.


Players will not be able to cash in before the entire bonus has been wagered through.


Players of Russian, Danish, Israeli, Greek and British origin are welcome at our casino. We regret that due to promotional abuse by a large number of players originating from Russia, Denmark, Israel, Greece and the UK these players have to wager their bonus 50 (fifty) times in order to withdraw.

Ok, so British, Danish, Israeli, Greek and Russian players have to wager 50 times the bonus. What about everyone else?

The wagering contribution percentages requirement is different based on the game type played as follows:


- Slots and Parlor Games - 100%
- Table Poker, Roulette - 25%
- Blackjack, Video Poker, Craps, Baccarat, Casino War, Sicbo - 5%
- Classic Blackjack, Progressive Slots and Games, Red Dog, All Aces , Jacks or Better and Power Poker Video Poker - 0%


Note: Play-through (wagering) made using the Gamble Feature at all Slots or the Double Feature at all Video/Power Pokers will not count towards play-through requirements.

[snip much verbiage]

15.The maximum amount that can be won and transferred into a Real Account for this promotion is $200. Any amount over that will be null and void.

[snip more verbiage]

19.The player acknowledges that in order to be eligible for any promotions or bonuses they must be playing with the primary currency used in the country where they have a registered address and are playing from. The casino reserves the right to withhold any bonuses and winnings resulting from deposits in any currency made in contradiction to this condition. An exception is made for USD.

That's a sneaky one. Good luck noticing that term amongst the EIGHT THOUSAND words of terms on the Quatro casino promotion terms page.

Anyway, if you take the free play bonus, it seems you are going to be able to transfer up to 200, and you'll either have to deposit 50 or 100% of the bonus amount. Your guess is as good as mine.

Wagering requirements are 50x for a few countries, for other countries your guess is as good as mine, but unless you play slots it could be up to 1000x. Good luck taking over the world with those terms.


So how about the other bonus?

Option 2: The Sexy 7 Welcome Bonus valued at $1004 FREE!
Online game play has never been so hot or so rewarding! Claim your generous 100% purchase match up to 200 Welcome Offer, and you get to Rev It Up with sizzling ongoing offers worth $1,004 while playing towards the grand prize:

A super fuel-efficient Lexus GS450h Hybrid PLUS a year's worth of free fuel!

7 Bonuses, over $1,000 up for grabs

Get into gear for your key to the grand prize by claiming your fantastic opening offer:

100% PURCHASE MATCH UP TO 200!

Qualifying to win the main prize is as easy as 1-2-3:
1.Click here to claim your 100% purchase match up to 200
2.Claim the rest of your Sexy 7 Bonuses.
3.Complete all 7 and win 4 entries into the draw for the Lexus Hybrid!

Your Sexy 7 Bonuses are as follows:

1st Purchase Buy up to $200 and get a 100% match!
2nd Purchase Buy up to $99 and get a 20% match, OR Buy $100 or more; get a 20% match up to 60 bonus credits, AND 10 FREE Spins
3rd Purchase Buy up to $99 and get a 30% match, OR Buy $100 or more; get a 30% match up to 60 bonus credits, AND 15 FREE Spins
4th Purchase Buy up to $99 and get a 40% match, OR Buy $100 or more; get a 40% match up to 80 bonus credits, AND 20 FREE Spins
5th Purchase Buy up to $99 and get a 50% match, OR Buy $100 or more; get a 50% match up to 100 bonus credits, AND 25 FREE Spins
6th Purchase Buy up to $99 and get a 50% match, OR Buy $100 or more; get a 50% match up to 150 bonus credits, AND 30 FREE Spins
7th Purchase Buy up to $99 and get a 60% match, OR Buy $100 or more; get a 60% match up to 180 bonus credits, AND 30 FREE Spins

How does it work?

Players need to complete the whole 7-step Welcome Offer in order to qualify.
Every 3 months, 4 qualifying players will take part in a quarterly draw.
The winner of the quarterly draw will go through to the final draw for the grand prize.
All 4 grand prize finalists will be flown on an all expenses paid trip to an exiting destination for a live draw, where the person with the winning key will drive away in style!

An exciting destination? I do hope it's not Malta.

To qualify for the quarterly draw:
You must complete all 7 steps of the Opening Offer.
Youll then receive 4 entries into the draw.
Thereafter you will get an additional entry with every 4th purchase you make.
After each draw, youll start again with zero entries.
The top 4 finalists for the Lexus draw will be informed telephonically and via e-mail.
Please note: Each accepted purchase has to be made within a 4-day period in order to guarantee the next welcome bonus. All remaining welcome bonuses will be forfeited once a 5-day period has passed.

And the terms, oh yes, there are thousands of words of them.

The Sexy 7 Welcome Bonus - Terms & Conditions

1. The Welcome Bonus consists of 7 sequential offers.
2. The maximum Welcome Bonus is $//1004 and only 7 individual welcome bonuses are permitted per New Player.

Eligibility

1.Our Sign-up Offer is available only to first-time Real purchasing players who register at Quatro Casino.

2.Quatro Casino will be the sole judge of the Welcome Bonus. We reserve the right, exercisable in its sole discretion to discontinue, cancel or change this offer at any time for any reason whatsoever without notice.

3.Only the very first purchase qualifies players for each offer. Each single purchase moves the player along the chain of 7 offers.
(Example: The amount of $//50 or more needs to be purchased to receive the 2nd Welcome Bonus of 20% up to $//300 in max deposits.

4.Players will not be able to cash in before the entire first bonus attached to the first offer has been wagered through.

5.Note: The 1st Welcome Bonus will automatically be credited to the Bonus Account upon a successful 1st deposit of $//20 or more.

6.Any wagering on Video Poker will remove the player from any further welcome offers. For example, if the player wagers on Video Poker during the 3rd stage of the offer they will not be eligible for offers 4, 5, 6 and 7.

That's a novel term. Video Poker counts towards the wagering, but if you play it you won't get any bonuses. :what:

7.After the player has received the first offer, in order to qualify for the next bonus offer, the player must make a purchase within a 4-day period. The player will forfeit all remaining welcome bonuses once a 5-day period has passed.

8.Should you wish not to receive the bonus, please contact us at support@quatrocasino.com

9.The General Terms and Conditions will also apply to this promotion.

10.In the event of a conflict between these Terms and Conditions and the General Terms and Conditions, the Promotional Terms and Conditions shall prevail but only to the extent that the Terms and Conditions conflict with one another.

[snip verbiage]

Wagering:

Wagering Requirements

1.Any new player claiming the welcome bonus effectively accepts these terms and conditions.

2.Players have to wager their first bonus 40 (forty) times in order to be able to cash in.

Ah so it's 40 times. Clearly the 30 times nearly ever Microgaming casino has just wasn't enough for these super-charismatic casino geniuses.

3.Players of Russian, Danish, Israeli, Greek and British origin are welcome at our casino. We regret that due to promotional abuse by a large number of players originating from Russia, Denmark, Greece and the UK, these players have to wager their bonus 50 (fifty) times in order to withdraw.

You say players from "Russia, Denmark, Greece and the UK" commonly abuse bonuses, why are you banning the Israelis as well. Anti-semitism?

4.Before a new player is allowed to cash-in after receiving the welcome Bonus, the new player must meet BOTH:

250 minimum number of bets AND
40 x bonus play-through requirement

Just in case anyone was going to cashout, here's a rule for you to forget to comply with.

5.The wagering contribution percentages for the 40x play-through requirement is different based on the game type played as follows: - Slots and Parlor Games - 100% - Table Poker, Roulette - 25% - Blackjack, Video Poker, Craps, Baccarat, Casino War, Sicbo - 5% - Progressive Slots and Games, Red Dog, All Aces and Jacks or Better Video Poker and Power Poker Video Poker - 0%

WTF?

If you look under the $444 bonus terms:

Classic Blackjack, Progressive Slots and Games, Red Dog, All Aces , Jacks or Better and Power Poker Video Poker - 0%

So Classic Blackjack counts 5% for one promotion and 0% for the other. Or is this just an excuse to confiscate people's money when they play that game, sorry we didn't say it didn't count, but it doesn't - tough luck mofos.

6.Play-through (wagering) made using the Gamble Feature on all Slots or the Double Feature on all Video/Power Pokers will not count towards play-through requirements. Only the initial game will count towards the required play-through.

7.Players may win real cash account credits with bonus credits; however, bonus credits must be played through in accordance with the Bonus System wagering requirements before cashing-in.

If that wasn't enough, there are even MORE terms, which presumably apply to both the $444 free play and the Welcome Bonus, but good luck noticing them if you were just playing the $444 bonus.

Promotion Abuse and Policy


Definition:

1.Quatro Casino deems promotion abuse to include but not to be limited to any of the following:

A. receiving a promotion bonus then cashing in without demonstrating a reasonable degree of play

What does that mean? Above it says you have to play at least 250 bets, is that not reasonable?

B. attempting a large wager(s) with the bonus funds in an attempt to circumvent play through wager requirements of the bonus system

What's a large wager? If you always play 50 or 100/hand is that large?

C. purchasing and playing slots to reach playthrough on the welcome bonus with minimum effort then switching their play to non-slot games and using abusive wagering tactics/systems. This abuse allows players to use bonus credits earned with slot play to use on or hedge against wagering losses on their non-slot game play.

Minimum effort? There's a 40 or 50x wagering requirement here. That doesn't sound like minimum effort to me, good luck having anything left in fact.

Possible Resulting Actions


2.Quatro Casino audits cash-ins to determine if winnings are a result of promotion abuse. It is possible for promotion abuse to occur even though wagering is compliant with the standard terms and conditions and bonus system rules. If promotion abuse is identified, then Quatro Casino reserves the right at managements discretion to take the following action(s) against the abusive player:

A) may be banned from receiving or redeeming further promotions
B) may have account terminated with immediate effect
C) Player information forwarded to a central database resulting in players being barred from receiving bonuses at any other casinos.
D) Cash-ins may be denied, reversed and/or considered void. In such cases, only original purchase amount may be allowed for withdrawal.

We'll steal your money if you win.

But if that wasn't enough, there are MORE conditions:

Bonus System - Terms & Conditions
1.A Player's Total account balance consists of a Cash account balance and a Bonus account balance.

2.The total account balance will appear when you are logged on and playing in the casino.

3.A player's Cash account may be cashed out at any time (except for new players who have received the welcome bonus and have not met both the 250 minimum number of bets and 40x wagering play-through requirement).

4.A player's Bonus account may not be cashed out but can be used to place wagers.

5.Once the player has wagered the required play-through 30x10 bonus credits for ongoing bonuses, the 10 bonus credits automatically transfer into the cash account.

Looks like it's 40x for new players, 30x for others. Just for extra confusion.


[snip verbiage]
8.Different games played contribute different percentages of the wager made toward the 30x play-through requirements.
Game type contributions are as follows:


Slots and Parlor Games - 100%
Table Poker, Roulette
25% - Blackjack, Video Poker, Craps, Baccarat, Casino War, Sicbo - 5%
Progressive Slots and Games, Red Dog, All Aces and Jacks or Better Video Poker - 0%

WTF? Doesn't anyone proof read this garbage?

25% - Blackjack, Video Poker, Craps, Baccarat, Casino War, Sicbo - 5%

And Classic Blackjack isn't mentioned again.

11.If a player makes a withdrawal from his Cash account, then the player loses any bonus credits available in the Bonus Account.

12.Before processing a withdrawal, players have a final opportunity to decide whether to withdraw their Cash balance or continue playing in order to qualify the remaining portion of their Bonus account balance.

So you can withdraw and lose the bonus? Or would they in fact decide this is abuse, and steal your money. Your guess is as good as mine.

13.If a player chooses to withdrawal a purchase, then they will lose any Bonus money they have in their Bonus Account or will become ineligible to receive a bonus on the respective purchase.

Withdrawal is not a verb.

14.Winning bets made from a player's Cash account is credited directly to their Cash account and available for withdrawal.

Winning bets ARE, not is.

15.Winning bets made from a player's Bonus account are credited to their Bonus account first and then the cash account. If crediting a player's Bonus account with winnings exceeds the size of the original Bonus amount (less earned credits), then the excess winnings are credited to the player's Cash account.

"with winnings EXCEEDING", not "exceeds". "Less earned credits" is almost incomprehensible.

Please click here to view a short tutorial on the bonus system.

Oops, looks like they forgot to put that 'short tutorial' up.

Had enough yet?

Tough.

More.

Free Spins Terms and Conditions
Players must open a first time REAL account on the Viper Software only at Quatro Casino in order to be eligible for this promotion.

1.Players must purchase the minimum amounts per Bonus offer in order to be eligible for the Welcome Bonus Free Spins.

2.The Quatro Casino Free Spins will be given on the following games: Big Kahuna Snakes and Ladders (Bonus 2); Hitman (Bonus 3); Loaded (Bonus 4); Avalon (Bonus 5); Cashville (Bonus 6); Tomb Raider Secret of the Sword (Bonus 7)

[snip]

11.In the interest of avoiding any confusion relating to this promotion and the winnings transferred to the bonus account, please read our bonus system terms and conditions.

Enough?

Still more:

Car Draw
Terms and Conditions

How it works

1.Bonus amounts credited to a Player's bonus account are subject to 30 times play through before they may be cash in.

May be CASHED in.

But quite what that has to do with the Car I have no idea.

And I thought the play through was 40 times on the first deposit. Make your mind up clowns.

2.This competition (this "promotion") is exclusively open to Real Money Account holders of Quatro Casino.

3.The promotional period will run from the launch of Quatro Casino for a period of 12 months.

4.The Grand Prize is a Lexus Hybrid GS450h and Fuel for Year.

5.Four (4) Players will have the opportunity to win a key every 3 months.

6.The final 4 winners taken from the 3-monthly draw will each receive a key with an all expenses paid trip to a luxury destination that is to be decided.

7.Players qualifying for all the stages of the Sexy 7 Welcome Bonus, will be awarded 4 entries into the competition.

8.Players will receive an entry for every 4th accepted purchase made at the casino.

9.After each draw, all players start again with zero tickets.

10.Finalists will be informed telephonically and via e-mail if they are one of the top 4 finalists for the final prize. The draw will also be done live, so it can be viewed by the players.

11.The winner of the competition will be chosen by means of a lucky draw or in any other manner determined by Quatro Casino.

12.The PlayShare Group reserves the right to change the nature, date and format of this final prize, without notice.

The WHAT group? I thought this was GM Gaming, run by the super-charismatic 'Philippe'. Have they just stolen these terms from PlayShare?

[much snippage]
24.Finalists are only eligible to win the final prize subject to having played at Quatro Casino for at least 60 days prior to the final draw. Failure to meet this requirement will result in exclusion and a replacement draw will be held.

Eh? Either they eligible, in which case they get entered into the draw, or they are not, in which case you don't enter them.

Enough terms?

No?

They have more!

Promotional Offers

[snip many words]

13.The casino reserves the right to refuse or rescind the Bonus for any reason including, but not restricted to, player abuse. The casino reserves the right to bar any persons abusing this promotion from receiving further promotional offers from the Casino, as well as the right to pass on any information regarding known abusers to a third party negative database.

14.Unless stated otherwise in a specific promotion, no withdrawal will be honored until a minimum purchase of 20 credits is made and the purchase and bonus are wagered in full.

More:

Disputes


1.In the event of any dispute, the decision of the Casino management is considered full and final.

So much for 'regulation' by Malta, eh?

General terms:

2.In the event of the player applying for a real money account at our casino, the Player in so doing authorizes us and / or our designated agent(s) to investigate his / her creditworthiness in connection with the aforementioned application and / or any subsequent purchases that the player might make at the casino.

Really? But you are not giving me credit. If I go to Las Vegas with $500 they don't ask for my credit report.

8.Due to time-sensitive processing issues with FirePay transfers, no FirePay reversals will be accepted on any account during a player's first month of gaming at the casino. Should we receive any Firepay reversals on an account in this first month period, all winnings will be lost, even if the reversal is settled.

You'll do WHAT?

15.Players must register and play in the currency of the country in which they reside. Should players not observe this rule, all winnings derived from the resulting game play will be forfeited and they will not be eligible for any bonuses or promotions.

What if you don't offer my country's currency. And why should you steal my winnings even if I didn't take a bonus?

I hope the 'charismatic Phillippe' is proud of this dump.
 
Maybe the dream team has lost there touch, they just sent via snail mail, a exclusive launch pack to one of those nasty scummy bonus abusing Brits.

Thanks for the post thelawnet, one to miss.


You don't normally see us brits on the shit list, maybe there just sucking as in for a 50X nightmare.

I'm sure those from some of the other country's on the list are used to bad roll over, and its the first thing they check for.
 
*shakes head*

#1:

C) Player information forwarded to a central database resulting in players being barred from receiving bonuses at any other casinos.

So much for MG denying that there's a central database of users.

#2: Firepay? WTF? Firepay hasn't been around in eons. Someone needs to tell these jokers that firepay is no longer in business, and hasn't been for many, many months.

Not only did they copy & paste some (if not most) of the T&C from playshare (or is this another playshare WL?), but they copied OLD T&C...:rolleyes:
 
From what I know they are a white label. You can claim the bonus if you have claimed at Grand Mondial (at some white labels you cant) but who in their right mind would want to?
 
From what I know they are a white label. You can claim the bonus if you have claimed at Grand Mondial (at some white labels you cant) but who in their right mind would want to?

Looks like it.

Compare with

Link Removed ( Old/Invalid)

and

Link Removed ( Old/Invalid)

It's like a less competent version of Grand Mondial
 
Awesome opening post TheLawNet! :notworthy

It must have taken you all day to trawl through all that garbage and compile your post. :eek2:

Quatro has been planned for many months, and yet you spotted in one day all the howling errors that 'one of the most sophisticated and cutting-edge online casinos on the Net' failed to notice in all that time they had to check things through.

It's things like this which make me want to cry... honestly. Is it really asking too much for these casinos to employ an intelligent human being for one day to proof-read these things before they go public??? (Are you listening too Rival?)
Sheeeesh!
:axeman:
 
Holy Moly you did a lot of work on this post.

I especially liked it when you asked if the reader "had enough yet?" and I was nodding yes when you busted my chops with "tough". :p :D

Sounds like a bunch of pin heads running the joint. Being a Yankee I am not eligible to sign up there but I appreciate all of your work just the same.

Nice job! :thumbsup:
 
That is just unreal

Did they spend any money or just pay $9.99 for the domain and let an asshole figure out the terms page?

I just tried to go to their live chat and send them here but I got no response. go figure.
 
Lol! Get a life TLN!

I used to consider my quite capable to read and understand bonus term, you gotta make a living you know :) But this is beyond my patience and skills.

But I know from experience if the T&C just keep going on page after page, then
it is always a lousy bonus or even a deposit trap as this one is close to. So I just skip reading pretty fast. Nice job getting through it all.

No new casino players would be able to understand all that.
 
Well deserved award TLN - will you be my attorney???

I decided to give Live Chat a try to sort out some of these terms and this is how it went:

info: Please wait for a site operator to respond.
info: Welcome to Casino support live help, one moment please for world-class service
Julian: Hi, and thank you for using our Live Chat facility! Allow me to introduce myself as your chat representative...
Julian: will be assisting you, how could I be of service...
tdn30@bigpond.net.au: Hi Juliam
tdn30@bigpond.net.au: Julian
tdn30@bigpond.net.au: sorry
tdn30@bigpond.net.au: I have a question about your opening offer $444 free
Julian: Me too.
Julian: I am Julian also.
tdn30@bigpond.net.au: lol
Julian: :)
tdn30@bigpond.net.au: Lets say I win the max $200 from the free play....
Julian: OK
tdn30@bigpond.net.au: it says I need to deposit min $50 to claim the winnings right?
tdn30@bigpond.net.au: so if I deposit $50 I can claim the $200 bonus?
Julian: One moment please while we look into the matter for you?
tdn30@bigpond.net.au: Thankyou - the terms are unclear on this
tdn30@bigpond.net.au: Just to state the terms:
tdn30@bigpond.net.au: Your Free Play winnings will determine the value of the 100% Welcome Bonus you receive, up to a maximum of $//200. For example: winnings of $//150 would entitle you to a 100% match bonus up to $//150, whereas winnings of $//300 would entitle you to the maximum 100% match bonus up to $//200.
tdn30@bigpond.net.au: then it states:
tdn30@bigpond.net.au: You will need to deposit a minimum of $//50 into your Real Casino Account in order to claim your winnings. This may be one single purchase of $50 or a combination of purchases totaling $50.
Julian: Kindly note that you should deposit $200 to get $200 bonus.
tdn30@bigpond.net.au: OK - so there really isnt any point using the free play as the most you can get is a 100% up to $200, which you get with the Sexy 7 promo anyway
Julian: The other option is bonus for your first 7 deposits.
tdn30@bigpond.net.au: Yes, which makes the free spin offer redundant. In other free play offers, you can claim whatever you win with a $50 deposit so it can work out to be a 200% bonus or more, but this offer just doesnt make sense. Maybe you could point this out to management?
tdn30@bigpond.net.au: Quatro is receiving a LOT of bad press at Casinomeister Forums at present for this very reason
tdn30@bigpond.net.au: You may wish to direct management to this url:
tdn30@bigpond.net.au: https://www.casinomeister.com/forums/threads/quatro-casino-poisoned-chalice-bonus.29764/
Julian: Could you please wait a moment?
tdn30@bigpond.net.au: Sure :)
Julian: I'm sorry for the delay. I'll be right with you.
tdn30@bigpond.net.au: OK
Julian: I will be right with you.
tdn30@bigpond.net.au: sure
Julian: Ok I will escalate that.
tdn30@bigpond.net.au: Thanks Julian - I would like to join your casino but Im very concerned about some of the terms as are many others
Julian: Thanks to you Julian and remember that the other offer give bonus for the first 7 despoits.
Julian: Have a great day!
tdn30@bigpond.net.au: sorry - my name is Tim actually - I think we had a mix up :)
tdn30@bigpond.net.au: You too!
Julian: Oh Sorry. Yes...sorry!:)
Julian: Bye Tim.Thanks a lot.
tdn30@bigpond.net.au: Pleasure

Well maybe someone from Quatro will be along to clarify...

As it is, the free play offer is a complete waste of time - in fact, you could end up much worse off than just taking the Sexy 7 bonus!. Unless they allow you to claim ALL your winnings with a $50 deposit, then its 44 minutes of your life that you will never get back (much like a Mylie Cyrus concert)
 
Well deserved award TLN - will you be my attorney???

I decided to give Live Chat a try to sort out some of these terms and this is how it went:



Well maybe someone from Quatro will be along to clarify...

As it is, the free play offer is a complete waste of time - in fact, you could end up much worse off than just taking the Sexy 7 bonus!. Unless they allow you to claim ALL your winnings with a $50 deposit, then its 44 minutes of your life that you will never get back (much like a Mylie Cyrus concert)
Basically, seems to be a another new casino with ill informed CS and managers, just wanting to make big $$$$$ on gamblers, without realising that majority of the $$$ is the returning customers.

Seems that alot of the new casinos look around forums and base their promotion terms so they dont get "abused", but they dont realise that a normal player enjoys the games, and do not enojoy reading theterms, and I would nnot touch a casino with terms that long.

I got the CD, but their terms are nearly long enough to make a short novel. (It wouldnt be a best seller either). They are complicated enough to attempt to sharpen anyones brain.

Time these casinos got a real gamblers thinking cap on, and get them to manage the casinos
 
Maybe the dream team has lost there touch, they just sent via snail mail, a exclusive launch pack to one of those nasty scummy bonus abusing Brits.
Thanks for the post thelawnet, one to miss.


You don't normally see us brits on the shit list, maybe there just sucking as in for a 50X nightmare.

I'm sure those from some of the other country's on the list are used to bad roll over, and its the first thing they check for.

I got mine yesterday, and was wondering whether there was any mention on here. These businessess treat the UK like Treasure Island, but I bet they don't like it when us Brits treat THEM like Treasure Island.

This is YET ANOTHER casino supposedly the result of a "dream team" of managers brought together, yet just reading those terms alone shows they must have done this in their sleep.

Remember all those other "dream teams", HippoJo, GoWild.

What is REALLY sinister is that they are a Playshare white label, but DO NOT SAY SO (except for that cock-up with the cut 'n' paste), yet there are SEVERE IMPLICATIONS with taking bonuses at more than one Playshare white label, but NO TERMS AT QUATRO TO WARN OF THIS.

Another cock-up is the claim that they are new, yet have ALREADY restricted a few contries due to PAST EXPERIENCE of "bonus abuse". This supports the Playshare white label theory (past abuse was with Playshare, not Quatro), however, these terms also suggest there really IS a Microgaming shared database that tracks "promotion abuse" and generates generalised data so that new casinos can ban or restrict certain countries at launch, or even be informed of certain players who can be seen to flit from one casino to another, only taking the welcome boni.

Perhaps this tidal wave of "new" Microgaming casinos is all down to hidden white labels (hidden = about us and terms deny, or fail to mention, white label relationships) rather than genuine NEW casinos with NEW managers.

The Microgaming bonus system is again being abused by this new casino, with the introduction of a both complex and varying list of banned games with the bonuses. The original idea was that weightings would remove the need to ban games. There is also NO NEED to ban games given that the kinds of abuse these games were used for is already covered by the "anti - one big bet" term.

The Sexy 7 bonus (shouldn't it be sexy 4:confused:) looks to be the best, but only play on SLOTS is safe, play any other game & you have a minefield of terms to get through. How can this EVER lead to a "safe and pleasant experience" for the player, who will probably be sh1**1ng their pants after every withdrawal from a bonus as to whether they get paid.

These terms are NOT the worst though, Prime Casino pips their 50x with 60x ONGOING ON ALL BONUSES, and Prime have a list of banned games (play these, and have winnings confiscated).

NEW players are really going to get burned here (unless they only play slots) because of the sheer complexity of the terms. Old hands at online casinos are far less likely to fall foul of these terms, probably because they will not even bother opening an account, and if they did, would play safe and play slots. Even here though, there is a problem - progressive slots are banned it seems (or is that an error because they cut 'n' pasted).

I will run my slide rule over this sexy 7 bonus to see if it is worth the bother as I already have a set of coasters for my teacups, and don't really need another silvery one just yet:D
 
No new casino players would be able to understand all that.
I think thelawnet made it sound much more complicated than it really is.
As you know, my site is famous for my "at-a-glance" bonus terms, and this is how I would describe this one:-

Great Welcome Bonus!
Receive $444 FREE to play for 44 minutes AND keep your winnings!
(Well, not all your winnings, just up to $100 (or $200))
Note: We lied - you can't really keep your winnings, because you have to wager them first. But before you can do that you have to deposit $50, or $100, or $200 to claim your 200% or 100% bonus.

Terms:
Players must wager their bonus chips through 40 times (or 30 times), or 50 times if you live in a country where everyone is an evil bonus abuser, or if you're Jewish.
In addition to the wagering above, you must wager a bit more to avoid being called a bonus abuser. We are not going to tell you how much more because that would take the fun out of it.
Also you must not place any single bets bigger that the secret amount only the casino manager & psychics know. If you guess wrong you are a bonus abuser & will lose all your winnings.
Finally, any players having the audacity to deliberately try to win from this bonus will also forfeit all such winnings.

Free Draw!
All bonus abusers - sorry, players will be automatically entered into a free draw to win a car (or a holiday)! If you don't lose all your deposit & winnings, or don't admit to the casino that you are a bonus abuser, or don't tell us when you first signed up (because we can't read our own player reports) your entry into the draw will be withdrawaled.
If any bonus abuses fool our system & get into the draw - we will scrap the whole thing & start again.

Simple! :thumbsup:



BTW, the equivalent key terms at 32Red for their monthly bonus look like this:-
4. Players claiming the February Bonus must place bets to the value of 25x their initial deposit and bonus before a withdrawal request can be made. Once you have made a deposit and claimed the bonus, you will not be able to make any withdrawals until the wagering requirements have been met for both the deposit and the free chips.
5. Even Money bets at the Sic Bo, Craps and Roulette tables, gamble features and bets on Progressive Jackpots do not count towards the wagering requirement for the February Bonus.
Just 2 paragraphs & ALL games count at 100% in wagering - how ridiculous!
:p
 
LMAO...they should hire KasinoKing as their terms writer. Thelawnet, very good work, you have possibly saved quite a few from playing here. Although, KK's version was much easier on the eyes and a lot more clear.
 
What is REALLY sinister is that they are a Playshare white label, but DO NOT SAY SO (except for that cock-up with the cut 'n' paste), yet there are SEVERE IMPLICATIONS with taking bonuses at more than one Playshare white label, but NO TERMS AT QUATRO TO WARN OF THIS.


They seem to be more than just a white label. They are using G3 Affiliates to market themselves. I don't think any of the regular white labels have affiliate programs at all.

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Very entertaining post thelawnet :lolup:
 
They seem to be more than just a white label. They are using G3 Affiliates to market themselves. I don't think any of the regular white labels have affiliate programs at all.

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Very entertaining post thelawnet :lolup:

This would imply they are a "proper" Playshare casino, rather than a White Label.
This would imply a gaping hole in the terms and conditions, since anyone who has already had the SUB at either Casino Share or Grand Mondial would be ineligible for the one at Quatro - but there is nothing to suggest this in the terms, and it is not even obvious they are Playshare at all apart from that error with the cut 'n' paste of one line of terms.

Now, who are GM Gaming? Is this Playshare?

I ask this because I today received comfirmation from Mario that Quatro is indeed "one of ours". Mario also said he will look into, and address, the issues raised in both Quatro threads.
Hopefully, this will lead to all those silly "schoolboy errors" being replaced by a proper and professional looking Quatro website, and clearer terms. Sadly, the fact that they went public with this amateurish mess in the first place will be harder to forget.
Players who have had the SUB already at a Playshare should check eligibility for the bonus BEFORE bothering to deposit, just to avoid disappointment.
If you are British, it's 50x, but still, it's better than Prime, and most Playtech casinos, and Microgaming games are better (if you can tolerate the bugs:rolleyes:).
 
But before you can do that you have to deposit $50, or $100, or $200 to claim your 200% or 100% bonus.

Just a quick correction there KK - Ive been told by the casino that there is NO 200% BONUS at all. Whatever you win up to $200 in the free credits offer will determine the limit of your 100% BONUS.

In other words, just take the Sexy 7 bonus where you get 100% up to $200 anyway.

The free play is a complete waste of time - every other one I played you could turn it into a 200, 300 or 400% bonus - but this is beyond stupid.
 
Some free play casino just need to deposit $20 to get your winnings up to $200, That's 1000%~~~
 
Now, who are GM Gaming? Is this Playshare?
GM = Grand Mondial, no?

Just a quick correction there KK - Ive been told by the casino that there is NO 200% BONUS at all. Whatever you win up to $200 in the free credits offer will determine the limit of your 100% BONUS.
In one of the many sets of T&C's it says the max you can keep from the $444 free-play is $100 if you deposit $50.
(Or have they changed it now?)

That = 200%

KK
 
I'd completely skipped this thread up until now - thought quatrocasino was going to be just another wannabe casino so turned my attention to other things.

Wish I had seen it from the start - that was an enjoyable read, TLN :)

Didn't know it was going to be a Play Share... but I was right about the wannabe!
 
You don't normally see us brits on the shit list...

For some reason I've not sussed out yet, I have started seeing it more and more while researching these past few months. At least 3 or 4 times. Not sure why though. Unless they worked out KK does tutorials ;)

LOL - I just noticed the "tags" on this thread :D
 
I'd like to thank Thelawnet for his great post. Not sure how I missed it first time through (hospitalization maybe), but found it today in a search for Quatro Casino.

I read through all those odious terms and conditions, could have saved some time searching here at CM first.
 
Well, they have now sent me YET ANOTHER CD in the post, so all I did was chuck out the old one, and now I have a nice new cup stand:rolleyes:

They are STILL GETTING IT WRONG on my Grand Mondial account, there is no way they should be streching already inadequate resources by opening a third main casino (as well as innumerable white label casinos).
 

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