Quasar Gaming

irmster

Non-Gambler
PABnononaccred
Joined
May 5, 2010
Location
UK
Has anyone played a new casino - quasargaming.com, based in Malta?

They have Novomatic slots - I actually tried the casino after receiving an email about it from Novomatic. I found one review of it before I played which seemed positive enough. The playing experience itself was good - and I like Novomatic slots.

Requested a withdrawal on 6/12 - amount is still showing as reversible and payments as 'pending - and they are very slow at replying to emails, although very polite when they do (and there is no phone support). I sent off all the required verification, including a photo of me holding the card I was playing with, which I thought was a bit OTT.
 

rkj87

Dormant account
Joined
Jan 26, 2009
Location
Ireland
Quasar Gaming is definitely a good casino, but since they just started it's normal that they have to improve their customer service etc.
I just hope they'll get more different games to their portfolio soon.
 

davids

Dormant account
Joined
Dec 16, 2011
Location
UK
Withdrawal

Hi! I had also played several times with Quasar and all was fine. My withdrawal was processed immediately after i had sent the documents. Maybe yours was a bank transfer because those take longer usually... ;)
 

Simmo!

Paleo Meister (means really, really old)
Joined
May 29, 2004
Location
England
Played there and overall was decent although but my cashout stayed in Reverse Pending for over 48hrs in my case - 47hrs and 59 minutes too long for me, so I closed the account and will continue to play the Novo slots elsewhere :)
 

rkj87

Dormant account
Joined
Jan 26, 2009
Location
Ireland
48 hours definitely way too long.
 
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jetset

RIP Brian
Joined
Feb 22, 2001
Location
Earth
Malta licence and owned by Novomatic, if I recall correctly. Greentube is in the same group.
 

threescatters

Dormant account
PABnonaccred
Joined
Dec 15, 2009
Location
UK
I have to say novomatic slots are such great fun.

Its just a shame that this quasar place seems so slow to pay and bad with support, id definately open an account there if it was better run.

I should say that the above is not my experience, it is just what i have read

bluesq have them, and thats where I play them, but id like another place also.
 

XOXOXOXOXOX

Let em spin...
PABaccred
Joined
Dec 2, 2008
Location
O Canada!
i just had the best experience with them. Cashed out 2000, docs approved and payed in 3 hours. :thumbsup:
 
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