Progressplay owe £25800 Betsteve + Betdukes + 2kbets

Cicadasinthetrees78

Newbie member
Joined
Jul 26, 2021
I placed some bets at dog odds not expecting them to come in. Using 2kbets from May and then Betsteve and Betdukes in June. Had the one account at each site, no bonuses. I withdrew £25800 total on 7th July when it was all done. I was already verified, but sent another set of documents anyway cause I know how this goes. Then I waited 2 weeks.

It’s now 27th July.

Had no emails since the withdrawal, which is still listed as pending. Now I’m emailing no one will answer. And live chat says to wait for an email.

Yeah, I know I made a mistake using them but too late now. And they’re licensed by the UKGC so I’m sure it’ll sort itself out but thought I’d make myself busy.

Outside of that, there’s some dodgy shit with Progressplay Limited. Two names, S**** R***** the support manager and S**** J**** in the security and verification department appear on sign up emails but they appear nowhere on the internet, except in other complaints. Going back 2016. Are these people real? Maybe, maybe not. Found a phone number with a London area code that goes to a recorded message. And their headquarters is either in Cyprus or Malta, maybe both, maybe neither.

This is a really crappy mystery to be fair, but don’t need a deerstalker to know something’s amiss.
 
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Cicadasinthetrees78

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Jul 26, 2021
I spoke with maxd and they said it would be difficult to get progressplay to come to the table. I have emailed IBAS, and am looking into a few other things.
 
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Cicadasinthetrees78

Newbie member
Joined
Jul 26, 2021
Could be up to 8 weeks for a first response. Then move on to adjudication. I respect Progressplay Limited in a way, they do not want to let go of this money. Makes me wonder why they want to hang on to it so bad…
 

Cicadasinthetrees78

Newbie member
Joined
Jul 26, 2021
I managed to look at the Progressplay linkedin with all their employees listed. There was no one with the two English sounding names above. It turns out they’re actually based in Israel.
 

Cicadasinthetrees78

Newbie member
Joined
Jul 26, 2021
Money’s in the bank 3 weeks after the withdrawal. I take nothing back I said. It cost £12 to withdraw which they didn’t even refund as a good will. Things only got moving after I contacted the UKGC and an adjudicator. Zero emails still. I got a phone call yesterday where they basically admitted they were using a source of funds check to withhold things. This is a Mickey Mouse group of sportsbooks and casinos, and if maybe my feelings are unclear, avoid Progressplay like the plague.

If you do have a problem with them, I’d ring the UKGC and then report to the IBAS, and wait.
 
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