Problems with JPFactory email response cashins?

[footdr]

Please advise as I am not getting a response from vipsupport@jackpotfactory.com.
Anyone been having trouble getting responses to emails or getting paid via quicktender?

 

[daera]

Please advise as I am not getting a response from vipsupport@jackpotfactory.com.
Anyone been having trouble getting responses to emails or getting paid via quicktender?

Hi footdr,

I haven't needed to email them lately. Why don't you try calling them or live chat from within the casino banking area maybe?

Congratulations on your cashout!

 

[vinylweatherman]

This is a regularly recurring problem with JF - ignored emails. I have experienced it many times.

PM a complaint to their rep here.