Im still being owed 1280-the 50$ they sent me back my deposit in wrong currency, after two months of talking. Sorry for not updating the thread but i have been having conversation with the software providers rep during these two months.
1. First i would like to know if casinomeister can look into this more. I pitched about a month ago. Other comments also welcome on this thread. 888mint refunded my deposit today, which interestingly came from casinowebcam, and in the wrong currency. 50$ as i deposited 50. The cwcgaming person i have been dealing this with tells me that i have been connected to some group of finnish players, and that my computer has been used to play on multiple accounts (completely untrue). Finland or even my city espoo might have many players in this casino, but thats definately not my problem. I would have had problems with the major software providers if sharing computers was true, like MG , RTG. The only finnish player i know, because he first referred me to casinomeister forum few years ago is kavaman, he said he doesnt have an account at 888mint.com. Which i believe can easily be checked.
When i sent an email to
mint-support@888mint.com the mails go trough casinowebcam servers, so the casinos seem to be closely connected, so is someone lying here? If he has more control on casinowebcam and the mails go trough casinowebcam servers, is he actually running this casino or who? (these are only assumptions).
2. The cwcgaming person i have been dealing said this:"If you are intersted in gambling, and not just bonus hunting I would encourge you to play a casinowebcam.com where I have a little more controlover making sure payments are made."
I was not bonus hunting and followed the casino terms and conditions completely, played even more then required and quite big bets. I didn't abuse the rules i risked all my funds including my deposit several times at the casino, betting it all on one hand of blackjack.
3. cwc rep sent me a clause from 888mint terms and conditions which says:From 888mint:
Link Removed ( Old/Invalid)
User Abuse
In the event that Inversiones believes a User is abusing or attempting to
abuse a bonus or other promotion, or is likely to benefit through abuse or
lack of good faith from a gaming policy adopted by Inversiones, then
Inversiones may, in its absolute discretion, deny, withhold or withdraw from
a User any bonus or other promotion, or rescind any policy in respect of
that User, either temporarily or permanently.
I didn't abuse the bonus i filled the rules completely. Also i agreed that if they wish they can leave the bonus portion of 50 out of my payment and just pay me the 1230, which i think would be somewhat justtified based on their rules, but voiding winnings completely without a VERY good reason is not.
4. The part which is interesting is that they claim:I am not in anyway targeting you - but it has been pointed out to me that Kavaman a long time bonus hunter happens to have the same IP as you on several occasions. If you don't know this guy personally you can Google himand do a bit of reading. I don't know how else to say it - but how does this guy get the same IP as you during the same period unless you are both in the same room together.
First of all, kavaman does not have an account there, he said so to me, and they can check this. Second of all even if he had their rules dont deny playing from the same ip, just from the same household. And he DONT have an account, and is not definately playing from my household, this does not speak about ip addresses, only households, and nevertheless kavaman has not played on my computer so no same ip, not even an account at 888mint. We dont share the computers for casino playing. (casino rules point 6.Limit one bonus per household). I offered to send them a copy of my picture id and utilitybill to verify my identity but they just ignored that completely, and are just voiding winnings based on nothing. Third of all, kavaman is not playing so much casinos anymore, mostly poker (know this because we are friends).
5. I have been trying to explain that when i put all my funds including my deposit at stake atleast 2-3 times playing blackjack, and luckily won those hands if i had lost there would be no conversation they would have gratefully accepted my losses.
6. The rep also said
lease take the time to read the 'terms and condtions' that you agreed to when you singed up at these various casinos.
Yes i do have accounts at few other casinos runnings on the same sofware. I have read the rules. But only at the casino which i play when i play. They cant simply make me read the terms in all casinos running under cwcgaming and put them together. He is posting me terms which are different from both casinowebcam and 888mint.com, they seem to be making both casinos rules count on my case, when i was only playing at 888mint at the time.
7. About a month ago the rep at cwcgaming said that In return for your cooperation I will try to get 888mint.com to contact you to settle your account payable.
The cooperation so far has been zero contacts in two months from the casino, and the casino never replies to emails. I mean any email even from different email addresses. (I have tried). There is also no phone number listed.
8. When he got my deposit today back on wrong currency he said there is nothing more he can do.
I dont understand what exactly has been done. 0 contacts from the casino, my winnings unpaid. Deposit half paid.
Hopefully there will be some better resolution/settlement on this. I dont know maybe the casino is telling the truth that large number of players have played them from finland. I dont know those players, and im the only person that has played on my computer at 888mint.com.
kavaman has used my computer couple of times for reading casinomeister, because of referring me here few years ago but thats it. We never share the computers for playing casinos.
