Miss_Token
Newbie member
- Joined
- Sep 1, 2009
- Location
- en el fin del mundo...
Hi
I register a account a long time ago in Paddy Power Bingo. Tonight they send me a email telling me that: deposit 5 and get 20.
I made a deposit there for 5 euros and nothing happen, so i read the conditions and they say: only england. Ok i say, they send me a wrong email (im from Chile)
So, i made 2 bets from 90cents and then mi account was blocked.
I told support and this is the conversation:
Welcome to Live Help, my name is Eoghan. How can I help you today?
hi
i made a deposit about 12 hours ago
when i was playing my account was blocked
Can I have your username please?
xxxxx
Its showing you are connecting from the USA, by law we have to block any accounts accessing through this country
im not from usa
im from chile
I know, but your internet connection is being routed through the USA
?
so i lost my deposit?
because you think that i am from usa?
why do you let me deposit and send me emails then?
im from chile... i can show you
Its not that we think, its that our systems are showing your connecting from the USA, this is the fault of your Internet provider
I advise contacting your internet provider and requesting that they re-route your internet connection so it doesn't go through the USA
i had a lot of casino accounts (indeed, i have microgaming one, who do not accept usa players)
i want my deposit back
One moment
this is the first time this is happen to me.
Ok as its neteller only you can withdraw, we have set your account to allow you access to withdraw the remaining balance
i want my hole deposit back.
because i cannot play here, you let me deposit
this is unfair
You cant be refunded what you spent, I have advised you to how remedy the issue which you do not want to do, so this is all we can do
We cannot allow you to play registering from a US ip, its the LAW
im gonna post a complaint in casinomeister. This is insane
ok, can you withdraw the funds? As we need to shut the account down again
no, im gonna post a complain first and talk with the casinomeister representative of paddy power
i want the 5 euros back
I'm sorry but we cannot refund losing bets, your account has been suspended again
What do you think??? its this normal? i had several microgaming accounts (who do not allow usa people)....
I register a account a long time ago in Paddy Power Bingo. Tonight they send me a email telling me that: deposit 5 and get 20.
I made a deposit there for 5 euros and nothing happen, so i read the conditions and they say: only england. Ok i say, they send me a wrong email (im from Chile)
So, i made 2 bets from 90cents and then mi account was blocked.
I told support and this is the conversation:
Welcome to Live Help, my name is Eoghan. How can I help you today?
hi
i made a deposit about 12 hours ago
when i was playing my account was blocked
Can I have your username please?
xxxxx
Its showing you are connecting from the USA, by law we have to block any accounts accessing through this country
im not from usa
im from chile
I know, but your internet connection is being routed through the USA
?
so i lost my deposit?
because you think that i am from usa?
why do you let me deposit and send me emails then?
im from chile... i can show you
Its not that we think, its that our systems are showing your connecting from the USA, this is the fault of your Internet provider
I advise contacting your internet provider and requesting that they re-route your internet connection so it doesn't go through the USA
i had a lot of casino accounts (indeed, i have microgaming one, who do not accept usa players)
i want my deposit back
One moment
this is the first time this is happen to me.
Ok as its neteller only you can withdraw, we have set your account to allow you access to withdraw the remaining balance
i want my hole deposit back.
because i cannot play here, you let me deposit
this is unfair
You cant be refunded what you spent, I have advised you to how remedy the issue which you do not want to do, so this is all we can do
We cannot allow you to play registering from a US ip, its the LAW
im gonna post a complaint in casinomeister. This is insane
ok, can you withdraw the funds? As we need to shut the account down again
no, im gonna post a complain first and talk with the casinomeister representative of paddy power
i want the 5 euros back
I'm sorry but we cannot refund losing bets, your account has been suspended again
What do you think??? its this normal? i had several microgaming accounts (who do not allow usa people)....