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Problem with documents

Discussion in 'Payment Processing Issues' started by kanajorma, Sep 15, 2015.

    Sep 15, 2015
  1. kanajorma

    kanajorma Experienced Member

    Location:
    Finland
    Hi

    Joycasino wont pay winnings.
    Is there really rights to accept only passport on russian casino?
    I have find out that another players have sended only national ID and get payment out.
    I have sent ID`s and drivers licence+utility bill and screenshot skrill payment.
    Everything should be OK, but last night i get message "Rejected, To pass the identification please send us a scan copy of your passport "
    Is this only delaying withdraw and waiting that i lose all back or are there some rule that i have to send three types of identification :confused:
    Just my luck :rolleyes: Have been many years same thing, cant win anything but if i win, there is some problems with withdraws :lolup:
    Oh, and there was options ID and Driver licence when i upload my documents....
     
    Last edited: Sep 15, 2015
  2. Jan 1, 2016
  3. joxhan

    joxhan Dormant account

    Occupation:
    married
    Location:
    sweden
    How did it go? Have you received your winnings and did you have to send a copy of your passport?
     
  4. Jan 1, 2016
  5. hhhelllo

    hhhelllo Senior Member

    Occupation:
    Modern age slavery
    Location:
    canada
    What happens if you don't have any passport? I don't...
     
  6. Jan 1, 2016
  7. joxhan

    joxhan Dormant account

    Occupation:
    married
    Location:
    sweden
    Think we soon will find out.
    Awaiting winnings from joycasino and casino-x. ( they are the same ).
    Keep you posted.
    I wish i had googled these before making a deposit.
     
  8. Jan 2, 2016
  9. joxhan

    joxhan Dormant account

    Occupation:
    married
    Location:
    sweden
    Everything worked fine, got both winnings within 24 hours.
    Accepted id-card.
    Withdrawals works best if you make deposits with neteller, skrill or a Visa.
     

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