Problem with documents

kanajorma

Experienced Member
Joined
May 15, 2012
Location
Finland
Hi

Joycasino wont pay winnings.
Is there really rights to accept only passport on russian casino?
I have find out that another players have sended only national ID and get payment out.
I have sent ID`s and drivers licence+utility bill and screenshot skrill payment.
Everything should be OK, but last night i get message "Rejected, To pass the identification please send us a scan copy of your passport "
Is this only delaying withdraw and waiting that i lose all back or are there some rule that i have to send three types of identification :confused:
Just my luck :rolleyes: Have been many years same thing, cant win anything but if i win, there is some problems with withdraws :lolup:
Oh, and there was options ID and Driver licence when i upload my documents....
 
Last edited:

joxhan

Dormant account
Joined
Aug 23, 2015
Location
sweden
How did it go? Have you received your winnings and did you have to send a copy of your passport?
 

joxhan

Dormant account
Joined
Aug 23, 2015
Location
sweden
Think we soon will find out.
Awaiting winnings from joycasino and casino-x. ( they are the same ).
Keep you posted.
I wish i had googled these before making a deposit.
 

joxhan

Dormant account
Joined
Aug 23, 2015
Location
sweden
Everything worked fine, got both winnings within 24 hours.
Accepted id-card.
Withdrawals works best if you make deposits with neteller, skrill or a Visa.
 
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