anyone know good or bad about prime casino

[bsilva028]

i have an account in prime casino
i was with no deposites there
today i made one by the 1st time, because some people told me good about them

deposit only $30 by credit card, and, in the message of the sucefull deposit, it appeared me that in the statement of the card this transaction will show as "THE PALACE GROUP", so i ask the if they was of the same group of palace, they told no, here is a copy of the conversation.

Our support team will be with you shortly. You are currently number 1 in the queue. We estimate that you will be answered within 10 seconds.

You are now chatting with 'Sam'

Sam: Hi there bruno

Sam: My name is Sam

Sam: How may I assist you today?

bruno: hi i would like to know if you have some promotion for my next deposite

bruno: account is *snip*

Sam: Yes we can offer you bonuses on your first 3 deposits at the casino of 100% each

bruno: i haveto post some code? how many deposites i have made here?

Sam: The bonuses works as follows:

Sam: You have not made any deposits at the casino

bruno: so i have 100% bonus on my 1st 3 deposites, without have to put any code

Sam: Once you have made your deposit/s you will need to contact us to have the bonus credited

bruno: the WR of the bonus are?

Sam: - 1st deposit you will receive 50.00 bonus

Sam: - 2nd deposit you will receive 100.00

bruno: $50 or up to $50?»

Sam: - 3rd deposit you will receive 150.00

Sam: Yes if you deposit for 50.

Sam: you will receive a 50.00 bonus

bruno: so deposit is made not for $50 but $30

Sam: Should you deposit for 30.00 you will receive 30.00

bruno: so the deposit is made

Sam: Have you made your deposit?

bruno: yes

bruno: just now

Sam: One moment please

bruno: ok

Sam: Thank you for waiting

bruno: in the deposit it appeared me that the name will be THEPALACEGROUP

bruno: is prime casino part of the palace group of casinos?

Sam: You will be pleased to know that I have credited your casino account with 30.00 bonus

Sam: Not at all

Sam: It could be that we using the same billing descriptor as them

bruno: the palace group? but, if you are not part of the same group you use the same name?

bruno: in case of winnings, how many time takes to get my winnings to a neteller account?

Sam: We are not part of the same group however we do use the same processor as they do

Sam: It normally takes 24 to 48 hours for your funds to go to your NETeller account

bruno: ok, thank you

and they have a slot with 25 paylines named "the palace group"
now my question is, is this ok ?
does someone of here know something (good or bad) about this casino?

ps: i think i am posting this on the right place, but, pls correct me if its not

 

[vinylweatherman]

Palace Group effectively run Prime casino, but do not OWN it as they do the others in the group.

MGS changed the software so that now EVERY casino can have (and often does have) these "group specific" games on offer. You will also see the "International Casino Games" slot, but this was initially a game designed exclusively for the Fortune Lounge group, and matches a regular promo they run that goes by the same name. You will probably find this game at Prime as well.


Beware though, Prime are NOT accredited here like the Palace Group, and further Prime is a PAB "no can do" for Max, meaning if things go wrong, you are on your own (complain to regulating jurisdiction or eCogra if still a member).

They DO use the same processor, because Palace Group provide all the services for the owners of Prime, and this is why "Palace group" appears on deposit receipts, and card/bank statements.

Why play at Prime, when playing at a fully Palace Group owned casino is the same (you could say the same about almost EVERY MGS casino), and with the added benefit of accreditation here, and access to the PAB service.

 

[Seventh777]

There are way to many 100% trustworthy MGS casinos out there to be risking joining a somewhat dubious standalone one, the casino rewards group for starters here we have around 15 casinos iirc, the only annoying factor with them is when they block your loyalty points rewards if you have earned a lot more bonus cash than you have deposited, I only got blocked after withdrawing £1500 on a 25 deposit lol.

The fortune lounge group, Betway and Gnuf, the UK brands Standalones ie Ladbrokes and to a certain extent Virgins, there`s loads out there .

 

[bsilva028]

There are way to many 100% trustworthy MGS casinos out there to be risking joining a somewhat dubious standalone one, the casino rewards group for starters here we have around 15 casinos iirc, the only annoying factor with them is when they block your loyalty points rewards if you have earned a lot more bonus cash than you have deposited, I only got blocked after withdrawing £1500 on a 25 deposit lol.

The fortune lounge group, Betway and Gnuf, the UK brands Standalones ie Ladbrokes and to a certain extent Virgins, there`s loads out there .

in the play theres nothing more i can do, (i have already lost the deposit)
i was only trying to check if i can get some winnings of slts there but no........
like in the palace group, fourtune lounge and 32 red, (that are acredited here and i register the account there from this site) no winnings on MG casinos i give up of MG

 

[mellakka]

Have anyone received any cashouts primecasino past few days? This is useful info for me thx!

 

[colly]

Firstly- suggest you edit your post to remove your account number.

Like the other posters here suggest you try the accredited groups in future.

Wouldn't touch prime casino with a fifty foot pole= spamming b-----ds with inethical spam at that- to date every 3 months get aout 50 plus stupid emails from these guys affiliates- all different addresses and they are even to lazy to delete who they have sent it to- stay far away!

cheers
colly

 

[bsilva028]

.

try 32 red or the palace group