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Prime Casino + Palace Group

Discussion in 'Online Casinos' started by casinosyn, Jun 11, 2007.

    Jun 11, 2007
  1. casinosyn

    casinosyn Quit Gambling

    Occupation:
    Scaffolder
    Location:
    Isle of Man
    Hi,
    I don't know if I am being stupid, but is Prime Casino part of the palace group? I only ask because I thought they where indipendant but their live support is Powered by the Palace group. Also while I am here has anyone been paid by Prime Casino?
     
  2. Jun 11, 2007
  3. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    They share the same support center - that's about it.
     
    1 person likes this.
  4. Jun 11, 2007
  5. casinosyn

    casinosyn Quit Gambling

    Occupation:
    Scaffolder
    Location:
    Isle of Man
    Thanks, just wondered if it went deeper :thumbsup:
     
  6. Jun 12, 2007
  7. aka23

    aka23 Dormant account

    Occupation:
    Technical
    Location:
    Planet Earth
    Prime Casino mentioned that their player retention is handled by the Palace Group, as well as support.
     
  8. Jun 12, 2007
  9. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    Interesting, perhaps they use the weekly offer system for regular players, rather than having promotions on their site, but how is a new player to know, all they see is the SUB and nothing beyond.
    If the two groups are separate, then one's bonuses at Palace Group sites should not count towards the allowance at Prime Casino. Of late, Palace Group seem to offer 2 weekend/midweek promotions per player, and opening further accounts (different casinos) does not lead to any more.
     
  10. Jun 12, 2007
  11. Palace Group

    Palace Group Dormant account

    Occupation:
    Customer Support
    Location:
    Online
    Clarification

    Hi,

    Just to clarify, all promotions, new business, affiliates etc are run by Prime themselves.
    All we assist with is their call centre support.

    They manage all other aspects of their business so The Palace Group promotions will have no bearing on Prime casino's.

    Hope this clarifies things :)

    Kind regards,

    Darran
    The Palace Group
     
  12. Jun 12, 2007
  13. Palace Group

    Palace Group Dormant account

    Occupation:
    Customer Support
    Location:
    Online
    Clarification

    Hi,

    Just to clarify, all promotions, new business, affiliates etc are run by Prime themselves.
    All we assist with is their call centre support.

    They manage all other aspects of their business so The Palace Group promotions will have no bearing on Prime casino's and vice versa.

    Hope this clarifies things :)

    Kind regards,

    Darran
    The Palace Group
     

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