Not really sure what to make of this, but:
1) I don't think having two aliases should be an issue unless they're at the same site. The alias situation is a problem with Prima and confuses/discourages a lot of people from playing there.
2) The fact that the chip dumping occurred two or three times also shouldn't be an issue unless the player was warned not to do it before the final time.
3) There seems to be a problem here in that Chatmaster isn't the manager at Poker333 and therefore doesn't really have the authority to do anything - and Poker333 seem to be hiding behind the "it's up to Prima" excuse. I'm 100% sure large organisations like Ladbrokes or Bet365poker wouldn't allow something that jeopardises their reputation to occur and then claim their hands are tied by Prima Poker.
Unless we're not being told the whole story here and there was some fraud committed it still looks like the players should be given back their funds. I'd a bit confused as to why this has been allowed to drag on for 6 months
1) I don't think having two aliases should be an issue unless they're at the same site. The alias situation is a problem with Prima and confuses/discourages a lot of people from playing there.
2) The fact that the chip dumping occurred two or three times also shouldn't be an issue unless the player was warned not to do it before the final time.
3) There seems to be a problem here in that Chatmaster isn't the manager at Poker333 and therefore doesn't really have the authority to do anything - and Poker333 seem to be hiding behind the "it's up to Prima" excuse. I'm 100% sure large organisations like Ladbrokes or Bet365poker wouldn't allow something that jeopardises their reputation to occur and then claim their hands are tied by Prima Poker.
Unless we're not being told the whole story here and there was some fraud committed it still looks like the players should be given back their funds. I'd a bit confused as to why this has been allowed to drag on for 6 months