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Discussion in 'Casino Complaints - Non-Bonus Issues' started by Rangeral, May 17, 2006.

    May 17, 2006
  1. Rangeral

    Rangeral Dormant account

    North Little Rock, AR
    They have been having casino software problems since last week. They shorted me $300.00 dollars at one time, but have since refunded my money. Yesterday, I had a $40.00 bet on a live blackjack table. I won the hand giving me my $40 plus another $40, but the casino kicked me off the table. When I signed back on, that $80.00 was never put in my account. This morning, I had a $50.00 bet again on a live blackjack game and as the dealer was dealing the cards, it told me the dealer logged out and kicked me off their casino once again. I logged back in and my $50.00 was gone. Their technical support is useless.

    Do you guys know where I can from here as I am not getting any cooperation from these guys? I was told their problems have been resolved and that's why I kept playing, but I guess they were wrong.

    Thanks for any input
    Allan Hargrave
  2. May 17, 2006
  3. schankwart

    schankwart Banned User - violation of <a href="http://www.ca

    Secret Agent
    Colony Gamma
    Contact their representative about it here.

    Unfortunately this Casino has gone down the tubes ever since they changed management a few months ago. The personal hosts are no longer replying to their emails and live support in the software has been out of order as well, ever since.
    I have lately tried to get a hold of them again as I used to be VIP there back in the good days... but did not receive a reply. I am not giving them any more business.

    Edit: Rangeral, for your own privacy reasons I would also recommend you to not post you real name in public here nor in any other forum!

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