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Discussion in 'Casino Complaints - Non-Bonus Issues' started by Rangeral, May 17, 2006.

    May 17, 2006
  1. Rangeral

    Rangeral Dormant account

    Occupation:
    Electrician
    Location:
    North Little Rock, AR
    They have been having casino software problems since last week. They shorted me $300.00 dollars at one time, but have since refunded my money. Yesterday, I had a $40.00 bet on a live blackjack table. I won the hand giving me my $40 plus another $40, but the casino kicked me off the table. When I signed back on, that $80.00 was never put in my account. This morning, I had a $50.00 bet again on a live blackjack game and as the dealer was dealing the cards, it told me the dealer logged out and kicked me off their casino once again. I logged back in and my $50.00 was gone. Their technical support is useless.

    Do you guys know where I can from here as I am not getting any cooperation from these guys? I was told their problems have been resolved and that's why I kept playing, but I guess they were wrong.

    Thanks for any input
    Allan Hargrave
     
  2. May 17, 2006
  3. schankwart

    schankwart Banned User - violation of <a href="http://www.ca

    Occupation:
    Secret Agent
    Location:
    Colony Gamma
    Contact their representative about it here.

    Unfortunately this Casino has gone down the tubes ever since they changed management a few months ago. The personal hosts are no longer replying to their emails and live support in the software has been out of order as well, ever since.
    I have lately tried to get a hold of them again as I used to be VIP there back in the good days... but did not receive a reply. I am not giving them any more business.


    Edit: Rangeral, for your own privacy reasons I would also recommend you to not post you real name in public here nor in any other forum!
     

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