Pragmatic Play live - mega sic bo

chuchu59

gambling addict
PABnonaccred
CAG
Joined
Sep 26, 2004
Location
SOMEWHERE IN ASIA
Hey guys,

Is there a rep for Pragmatic Play? I played $50 on one hand, clearly won but there was no payout. Nothing happened for a minute and the next game commenced as if the previous game didnt occur. My bet remained there and this time I lost. The casino told me my bet was not a winning bet and that there is no video. I feel being cheated as surely every game was recorded. I lodged the complaint to the casino less than half an hour after this happened so surely they hadnt deleted the video yet.

I hope to get hold of someone to pursue the case further. If not, this is a total ripoff..
 

dionysus

Good(w)ill Ambassador
Staff member
CAG
MM
Joined
Apr 27, 2009
Location
the land of snow and maple syrup
Hey guys,

Is there a rep for Pragmatic Play?
I played $50 on one hand, clearly won but there was no payout. Nothing happened for a minute and the next game commenced as if the previous game didnt occur. My bet remained there and this time I lost. The casino told me my bet was not a winning bet and that there is no video. I feel being cheated as surely every game was recorded. I lodged the complaint to the casino less than half an hour after this happened so surely they hadnt deleted the video yet.

I hope to get hold of someone to pursue the case further. If not, this is a total ripoff..

You could try @PragmaticWolf
 
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