I hope you all have had a fantastic start of the year! I am very sorry that I did disappear from the forum for a week, but the reason is that I got super ill and a Parasite from drinking source decided to infect my body a give me super high fever and I was in the hospital for several days to get treatment and I wasn’t in order to even look at the Laptop.
Hi @Dan_Pragmatic . I just sent you an email to the address you posted above about my winnings from back in October: Pragmatic Play - Exclusive Casinomeister October Promo!
I have sent you my banking information and since I recently had to do a cashout from a White Hat Gaming site, I also included the IBAN number that I used when I did a cashout. Hopefully, you can get this sorted so it will be easier next time.
It is possible and I learned one thing! Dont play superhuman and go to the doctor if you feel sick haha! Especially if you live in Asia where your body is not used to the various things you can get here.
Hi Dan. Sorry to hear you were so ill during the holiday season. That sucks!
As of this morning, the funds have not arrived. Seeing as this is at least the third attempt can we entertain a different payment option? BTG usually credits the player's casino account when winning one of their contests. You had processed one for me when you were at Videoslots. Perhaps this is more work for you, but trying to process credits time and time again and failing, certainly must create a lot of work as well. I do have Ecopayz and Instadebit but I do not believe you can process payment through these avenues.
I realize you need to have the money bounce back to you again, but it should probably be there already. I would really appreciate it if you could follow up on this as these are from the Nov & early Dec promos.
I am aware that some of you haven't received your money and I am trying to figure out why this is the case. We have contacted our banks in some cases and we have also tried to resend money. I will need a day or two to catch up with all emails and see what is happening in this case. As I said before I won't do any new promotions before everyone have received their money since our intention is to make sure everyone get what they should have.