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OK I've glanced over this and it's cut and dry. GW is out of the UK market therefore they sold their customer base to 32.
Is that legal, not sure and not for me to post about but I do know 32 R is a respectable company handling any data. JMO
I was only making a joke of it P.V. really. I'm not too fussed, I don't even think I have a GoWild account but we see complaints about the selling of personal data to third parties most days of the week in the non casino World so I don't see how they can just buy a database of customers details.
Hopefully 32Red can give us more information anyway seeing as they've been active on this thread.
Yes, I would also add thatit looks like both are acting in good faith so as not to inconvenience players following an external, unpredicted, event. I prefer smooth transition and continuation of service for the customer, adding an opt in might be just extra hassle but there is value in the dormant account data so an opt in would reduce the price paid.
Hardly unpredicted. They had several weeks to act, plenty of time to get the consent or otherwise from players.
It suggests that this was a deliberate attempt to retain the value of the data being sold by making sure it was not diminished by players choosing to opt out ahead of any sale. If the sale was about protecting players' interests, then there would be no need to worry about players deciding to opt out and closing their accounts prior to migration.
True. I meant not allowed for adequately in their Ts and Cs and Privacy Policy.
Of course it was about maximising the value of the data to both parties, hence why I think they have broken the data protection rules even if not through being evil monsters, just wanting £££.
This is EXACTLY what these rules are designed to prevent, so this may be a more serious matter than the industry thinks. Having gotten used to selling on players' accounts under the old regime, and there being no repercussions other than discontent among some players, they may not be ready for complaints that are made under the new rules, where the UK licence at least is governed by English law, rather than "the laws of <insert licencing jurisdiction here>" as often stated in the general terms.
Players probably gave consent when they signed up. GoWild redirects me to 32Red, so I cannot access its privacy policy, but 32Red's includes "In the event of a merger or consolidation of 32Red, or the sale of all or substantially all of its stock or assets, or the transfer of the operation and distribution of certain products or Services to a third-party, or bankruptcy of 32Red, your personal information may be transferred to 32Red' successor or assign resulting from such events."Hardly unpredicted. They had several weeks to act, plenty of time to get the consent or otherwise from players.
It suggests that this was a deliberate attempt to retain the value of the data being sold by making sure it was not diminished by players choosing to opt out ahead of any sale. If the sale was about protecting players' interests, then there would be no need to worry about players deciding to opt out and closing their accounts prior to migration.
Players probably gave consent when they signed up. GoWild redirects me to 32Red, so I cannot access its privacy policy, but 32Red's includes "In the event of a merger or consolidation of 32Red, or the sale of all or substantially all of its stock or assets, or the transfer of the operation and distribution of certain products or Services to a third-party, or bankruptcy of 32Red, your personal information may be transferred to 32Red' successor or assign resulting from such events."
This would be implicit consent, not explicit. It's also not a choice, it's made compulsory from the start. The regulations are stricter when it comes to a compulsory consent needed in order to access the service. It's going to be a question as to whether it is "necessary" to share the data, or whether it was done for the company's gain.
This won't be tested unless someone affected lodges a complaint or makes an enquiry with the ICO.
Why not keep your 32Red account and pretend that Go Wild are closing and will be gone forever? Which it is.
That would do it for you![]()
My problem is yes will lose all build on either account anyways. And other thing is I have been thinking changing my currency to pounds £ anyways. Which no matter what will lose my old account as they cant change currency without closing account![]()
So if you keep the one at 32Red you will at least have the achievments left in there.
You could also move back to Denmark....but wait...they don't take people from Denmark at all do they?
You're stuck!![]()
Players probably gave consent when they signed up. GoWild redirects me to 32Red, so I cannot access its privacy policy, but 32Red's includes "In the event of a merger or consolidation of 32Red, or the sale of all or substantially all of its stock or assets, or the transfer of the operation and distribution of certain products or Services to a third-party, or bankruptcy of 32Red, your personal information may be transferred to 32Red' successor or assign resulting from such events."
Of course it was 'necessary' as you would be the first to complain if you had lost comp points or tourney placings etc. as a result of GoWild leaving the UK market.
Where do we as player stand with regards to features we had build up in slots at GoWild??? I mean I know all slots are random. BUT slot like Avalon 2 and other slots where you have wagered a lot and done some achievements surely you will lose something on this?.
Also worth to mention the Untamed series. How about all the achievements now as they have just been lost?![]()
I also need to choose to abandon my old 32red account opened way back when 32red casino opened up. I will then lose everything archived. Can someone someone please tell me 100% surely that on slot Battlestar Galatica I have played most actually almost archived highest rank there. Is there no advantage at all having played so many spins? and all these paytables on newer slots where you can get achievements. Is it just all eye candy?
Also now when I am at it. What if as a player at Microgaming Casino. I might have forgotten some features I had triggered. Also just lost. But how about at Casinos where i already play. Is there not any way to check in an easy way? Could I contact support at lets say 32red and they can see this?
Sorry everything above written very hasty. So poorly worded i guess hope it makes sense hehe.
Some achievements DO lock away a portion of the slots RTP, and thus could represent part of the payout for bets already played.
This is the problem with a no notice lockout. These will be lost forever as the transferred accounts end up on the 32Red server. They can even get lost when casinos just upgrade their own servers, including when the move to a different licencing jurisdiction.
Some achievements DO lock away a portion of the slots RTP, and thus could represent part of the payout for bets already played.
Exactly what I wanted to hear. I had feeling about that. It seems Microgaming slots works different than from Net Ent and RTG.
I dont want this thread to end up in all out discussion about something like this again. BUT from my point of view it seems like Microgaming slots Continue from where they left when you log back into a slot? Showing last spin and same coin size bet. That is not random and seems there is some kind of controlled RTP. Call me stupid but that is what I think. We will never know 100% will we???
IF I had to choose between my gowild and 32Red account. If lets say I had done 800 spins on Avalon 2 without triggering the first feature at 32Red. And at Gowild casino I had not touched Avalon 2 yet. Then 1st choice would be continue play at 32Red. Makes sense? Yes I think it does.
Anyone knows if it would be way to big task for 32Red to get my RTP on every single slot since i opened account? Something I will try ask for in email very soon. And I will do this at all Casinos and try see what stats actually are.
I logged in tonight, after getting a 'welcome' email from 32Red. Took the free £10, and cashed in my loyalty points. But that seems to be all there is on offer. There isn't even a 'daily bonus' on offer. my lobby looks like this
View attachment 49244
The red dots just spin and spin...
So i can't see much point in keeping the account