Powerbet not paying

plala

Dormant account
I deposited $250 at Powerbet casino about a month ago and recieved $250 bonus. I played for a while and I did reach the wagering requirements and more and then cashed out about $1200.

I sent the faxback forms requested aswell as the ID copy.
After not getting any money in about a week I sent 2 emails asking if they had recieved the documents. On the third email I sent I got a reply that they had gotten the documents and that I must request the withdrawal again from the casino.

So I did and a week later I checked my Neteller account to see if my money was there yet and I saw a transaction from Powerbet that had been declined.
After I had noticed the declined withdrawal I have sent 4 or 5 emails asking about this and I have not gotten any response at all.

It seems like they have tried to send me the money. Or what does the declined transaction about? What can I do about this?
 
Last edited:

Casinomeister

Forum Cheermeister
Staff member
Please contact Montana Disputes right away. They need to keep tabs on things like this.
You do not have permission to view link Log in or register now.

Feel free to PAB and I'll get to it when I can.
 

plala

Dormant account
Powerbet paying

I have now got my money on aug 8. I should have checked my account the day that i wrote this one. I actually had got the money already.

No replies though on 6 out of 7 emails.

Thank you casinomeister for your efforts.
 
Top