Powerbet not paying

plala

Dormant account
Joined
Jun 2, 2005
Location
Sweden
I deposited $250 at Powerbet casino about a month ago and recieved $250 bonus. I played for a while and I did reach the wagering requirements and more and then cashed out about $1200.

I sent the faxback forms requested aswell as the ID copy.
After not getting any money in about a week I sent 2 emails asking if they had recieved the documents. On the third email I sent I got a reply that they had gotten the documents and that I must request the withdrawal again from the casino.

So I did and a week later I checked my Neteller account to see if my money was there yet and I saw a transaction from Powerbet that had been declined.
After I had noticed the declined withdrawal I have sent 4 or 5 emails asking about this and I have not gotten any response at all.

It seems like they have tried to send me the money. Or what does the declined transaction about? What can I do about this?
 
Last edited:

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
Please contact Montana Disputes right away. They need to keep tabs on things like this.
Link Removed ( Old/Invalid)
Feel free to PAB and I'll get to it when I can.
 

plala

Dormant account
Joined
Jun 2, 2005
Location
Sweden
Powerbet paying

I have now got my money on aug 8. I should have checked my account the day that i wrote this one. I actually had got the money already.

No replies though on 6 out of 7 emails.

Thank you casinomeister for your efforts.
 
Top