- Joined
- Aug 20, 2016
- Location
- Poland
Hello. My problem is that I deposited 80 euros to the N1 casino without using any bonus. I won 643 euros and I want to withdraw and the casinos ordered additional verification of my income, I don't know on what basis. I sent them all the documents except the mifinity account statement because they want 6 months in pdf and such a statement is not possible to download from the mifinity website. I sent them screenshots of everything and they won't accept it. I sent them a statement from my revolut account and from the account where my pension comes in and they also have a problem with it. If I had known there would be such problems, I wouldn't have put my money there. I have paid there many times before and there was no problem with the withdrawal because the account was verified, so I do not understand this approach of the casino. I am asking for urgent and quick help in this matter.