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Please help Someone...

Discussion in 'Casino Complaints - Non-Bonus Issues' started by juniorbaby, Apr 3, 2010.

    Apr 3, 2010
  1. juniorbaby

    juniorbaby Dormant account

    Occupation:
    personal
    Location:
    USA
    Okay hope that I am posting correctly. My issue is with Bingo Tropic. Requested a cashout 5 weeks ago now and only once did I get a answer 2 weeks ago out of someone blaming Quicktender. I have tried to contact them about 7 times and my emails keep bouncing back to me, I was expecting a 1,000.00 cashout and I feel like noone wants to give me the time of day. I have NEVER waited 5 weeks for money like this. Anyone know what to do??? Thanks!
     
  2. Apr 3, 2010
  3. AussieDave

    AussieDave Dodgy whacko backstabber

    Occupation:
    Gaming SEO Specialist & Casino Webmaster
    Location:
    Australia
    Hi juniorbaby,

    Welcome to CM :thumbsup:

    I've looked to see if there is a gaming rep here for Tropic Bingo and there isn't.

    Your next course of action is to submit a PAB (Pitch A Bitch).
    This goes to Max who contacts the Bingo room on your behalf and attempts to resolve your payment issue.

    To do this please follow this link:
    http://www.casinomeister.com/problems.php


    Cheers

    :)

    Dave
     
  4. Apr 3, 2010
  5. juniorbaby

    juniorbaby Dormant account

    Occupation:
    personal
    Location:
    USA
    thanks

    yes thanks i read up on the pitch a bitch, but it says u need a gmail acct. which i don't have access to i just want my money i wish someone could help me:(
     
  6. Apr 3, 2010
  7. bb28

    bb28 Meister Member

    Occupation:
    Customer Service
    Location:
    US
    gmail is free, all you have to do is sign up for one You must register/login in order to see the link.
     
    2 people like this.
  8. Apr 3, 2010
  9. Pinababy69

    Pinababy69 RIP Lisa

    Occupation:
    Crusader
    Location:
    Toronto, Ontario - Canada
    It doesn't have to be Gmail juniorbaby, it just says no hotmail, yahoo or AOL. But gmail is definitely one option. Or how about an ISP based mail account?

    No one can help you if you don't file the complaint. If there were a rep listed here, you could try dealing with them. But this is probably your best option, barring that.
     
  10. Apr 4, 2010
  11. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    @juniorbaby: Pina has stated it correctly, your 'contact' email address for the Pitch-A-Bitch process can be anything other than AOL, Hotmail and Yahoo. As the FAQ states, these email systems are often unreliable for gambling-related communications.

    Any other email service will probably be fine. Gmail was only one of the suggestions the FAQ makes and that simply because it's free and easy to sign up for.
     

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