The Watchdog
Dormant account
- Joined
- May 5, 2006
- Location
- Costa Rica
Playtech poker might be the nicest interphase available for poker rooms.
Very nice graphics, similar to Party Gaming software.
The problem was that everytime I opened an account at a poker room from playtech I was treated as a piece of #@%#@ and the service was not trust worthy.
I have used CD poker, Poker770 and Titan Poker...
No comments on CD Poker. 770 was ok but no excellent.
My account with Titan was opened months ago, however I had a weird feeling... dunno why. I recently was contacted and I remembered I didn't liked them because their chat was lousy..
Is not lousy, only that is not available 24 hours a day. However, the hours they have it open its one of the finest service I have ever seen.
They might not have 24 hour chat service, but their email service is very good also.
I spoke with Cristina, I believe and she was the nicest cs rep I have ever seen. Honest and fast answers and you felt as if she was really making an effort for you to be happy.
I believe a lot of companies out there should take care and focus more on how their reps are attending customers.
For me, nice service and fast answers to my doubts are even better than my payout to be approved in 4 hours. I'll rather have a nice and decent person behind my emails and chats explaining delays and problems than some smart ass being rude to me.
I have closed my account at Prima and moved to Titan... I hope they are as good as they are known...
My advise, visit them and try Playtech poker.. .its excellent
See Related:
Read about another Playtech powered casino here!
Very nice graphics, similar to Party Gaming software.
The problem was that everytime I opened an account at a poker room from playtech I was treated as a piece of #@%#@ and the service was not trust worthy.
I have used CD poker, Poker770 and Titan Poker...
No comments on CD Poker. 770 was ok but no excellent.
My account with Titan was opened months ago, however I had a weird feeling... dunno why. I recently was contacted and I remembered I didn't liked them because their chat was lousy..
Is not lousy, only that is not available 24 hours a day. However, the hours they have it open its one of the finest service I have ever seen.
They might not have 24 hour chat service, but their email service is very good also.
I spoke with Cristina, I believe and she was the nicest cs rep I have ever seen. Honest and fast answers and you felt as if she was really making an effort for you to be happy.
I believe a lot of companies out there should take care and focus more on how their reps are attending customers.
For me, nice service and fast answers to my doubts are even better than my payout to be approved in 4 hours. I'll rather have a nice and decent person behind my emails and chats explaining delays and problems than some smart ass being rude to me.
I have closed my account at Prima and moved to Titan... I hope they are as good as they are known...
My advise, visit them and try Playtech poker.. .its excellent
See Related:
Read about another Playtech powered casino here!
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