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PLAYTECH CASINOS TAKE 5000$ from me

Discussion in 'Online Casino and Poker Complaints - old section' started by sk2005, Jul 3, 2005.

    Jul 3, 2005
  1. sk2005

    sk2005 Dormant account

    Occupation:
    businessman
    Location:
    u
    I never played at Playtech casinos before. I was afraid of them- because i heard from many people at the forums that their software is not fair. Anyway, several days ago i have decided to give this group of casinos a try by playing Video Poker. I deposited money at more than 25 playtech casino. My tactics didn't work that good- i have lost my deposit at 22 casinos and succeded at 3 only- Sky Kings (1180$), Swisscasino (1760$)and New York casino (1700$). My overall
    result was a slight minus (about 200$). Okey,i said to myself- at least i didn't lose a lot of money. In several days i was shocked to know that all of three casinos i won at returned me my deposits and confiscated my winnings-explaining me that i am a bonus abuser. The only reason why they can call me a bonus abuser is that i won at their casinos. Here is the letter i received from these three casinos-

    -Dear xxxxx,

    Before processing your withdrawal request we have noticed a pattern of
    bonus abuse in your game sessions.

    Due to this we have subtracted the bonus money that was given to you
    and your winnings, processing only your original deposit.

    We are truly sorry if there was any misunderstanding but we are
    obligated to follow the company's policy.

    The following is a statement directly from our "Terms of Use":

    "The Casino reserves the right to refuse or rescind the bonus for any
    reason including, but not restricted to, player abuse. In case of abuse,
    the Casino reserves the right to discontinue player's membership and to
    prevent the player from accessing the Casino in the future".

    We do appreciate your interest in our casino and hope to see you at our
    tables. However, we cannot credit any future bonuses to your casino
    account.

    Should you have any questions or concerns, please do not hesitate to
    contact the Swiss Casino Support Team.

    --------------------------------------------------------------------------

    And what am i supposed to do now? I am 5000 dollars minus now and i don't understand why?
    I played a fair game-casinos gave me the bonus. They could not to give me the bonus. But now they take the winnings from me and who will give me back my deposits that i have lost at other 20+ playtech casinos ???
    I read that casinomeister placed Playtech casino back to his reputable list of casinos. Can you call this behavior reputable? They can make it to any player!
    Please, help me. I can't afford to lose that much money- i wasn't supposed to lose it like that :(((

    Addition: if i am a bonus abuser -and according to their TC i am only eligible to receive back my deposit-why i haven't received back my deposits at 22 other playtech casinos at which i lost my money and which use the same policy as New York casino, Swiss casino and Skykings casino ? Only because i lost there and won here?
     
    Last edited: Jul 3, 2005
  2. Jul 3, 2005
  3. slotchik

    slotchik Dormant account

    Occupation:
    Marketing
    Location:
    USA
    I would do a PIB..
    I think as long as you wager what they want you to, that you are entitled to winnings. These casinos are pissing me off!!!


     
  4. Jul 3, 2005
  5. caruso

    caruso Banned User - repetitive violations of 1.6 - troll

    Occupation:
    Casino apologist
    Location:
    England
    This is bullshit. The claimed "term" is not enforceable. At least, not by any operation which wants to give the minimum impression of honesty.

    File a complaint with Bryan:

    http://www.casinomeister.com/#bitch

    If Bryan is unsuccessful (which is unlikely), try the GPWA players' board - xxxhttp://www.gpwa.net/forum/forumdisplay.php?f=558 - they have many affiliated members.
     
  6. Jul 3, 2005
  7. eichmann

    eichmann Dormant account

    Hmm , this is exactly the same fraudulent approach currently being used by the Casinoblasters ( goldenpalace) chain. Take the money if you lose and return the deposit if you win. MAybe time to rerogue the whole chain
     
  8. Jul 4, 2005
  9. nafanny29

    nafanny29 Dormant account

    Occupation:
    financail adviser
    Location:
    London, England
    What a joke, it makes my blood boil to read that shit. This industry needs LasVegas style regulation and scum like this casino would be out of business within a week.
     
  10. Jul 4, 2005
  11. mitch

    mitch Dormant account

    Occupation:
    Secret
    Location:
    UK
    Alarm bells ringing!

    First time poster who trys to portray himself as an internet casino novice and then deposits at 25 Playtech casinos in a matter of days (hours?)!!

    How many people do this early in their internet gambling career? How many people do this ever?

    Methinks this label of bonus abuser has a wider tale to tell than we have heard so far.

    I bet Brian is really looking forward to handling this case (not).

    Mitch
     
  12. Jul 4, 2005
  13. nafanny29

    nafanny29 Dormant account

    Occupation:
    financail adviser
    Location:
    London, England
    Good point Mitch but those T&Cs really pi$$ me off. Like a get out clause just in case the player has the audacity to actually win.
     
  14. Jul 4, 2005
  15. sk2005

    sk2005 Dormant account

    Occupation:
    businessman
    Location:
    u
    And where in my post i said that i am an internet casino novice??? Here is what i wrote in my first sentence-

    -I never played at Playtech casinos before. I was afraid of them- because i heard from many people at the forums that their software is not fair. -

    Never played at PLAYTECH casinos, not at internet casinos. So please, learn to read first and then come with your false alarms.
     
  16. Jul 4, 2005
  17. tim5ny

    tim5ny Quit Gambling


    When I was new to internet gambling, I'd never heard of bonus abuse or anything like that... so I went to all of the casinos that were advertising sign up bonuses to new players. I must of went to more than 50 of them and took the bonus and signed up. How is one to know that this casino and that casino are in the same group or ownership? I didn't know it was wrong to do that, and this guy probably didn't think it was wrong either.
     
  18. Jul 4, 2005
  19. mgibson99

    mgibson99 Dormant account

    Location:
    Washington DC
    Have to agree with Mitch that something just doesn't seem right about this. Depositing into 25 different casinos in a short period of time, just to "give them a try" seems a bit unusual, and certainly has the appearance of someone who is strictly chasing bonuses and trying to make a quick hit.
     
  20. Jul 4, 2005
  21. funeralparty

    funeralparty Dormant account

    Location:
    Houston
    What is even more odd about this is that he deposited at 25 Playtech casinos, and the only 3 he won at were Swiss, New York, and Skykings.

    If im not mistaken, at least 2 of these belong to the same group (Swiss and NY)....not sure about Skykings

    So, why do they all send him the same (generic?) email about bonus abuse?
     
  22. Jul 4, 2005
  23. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    You were afraid of them, and then suddenly you make a deposit in more than 25 Playtech casinos??? C'mon now, whose chain are you yanking here??

    How many casinos did you make a deposit at? How much and which ones? Feel free to list them in this thread.
     
  24. Jul 4, 2005
  25. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    I believe all three are in different casino groups, but share the same support.
     
  26. Jul 4, 2005
  27. bagofmaggots

    bagofmaggots Dormant account

    Occupation:
    Dare Devil / Grave Robber
    Location:
    Earth
    bonus abuse

    finally a good example of a bonus abuser
     
  28. Jul 4, 2005
  29. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    SK2005: Have you done your PIB yet?
    When you do - please can you let us know what PIB means? :D
     
  30. Jul 4, 2005
  31. thelawnet

    thelawnet Dormant account

    Occupation:
    programmer
    Location:
    UK
    Er yeah, really good example, the guy finishes up $200 down. Must be a real genius at milking dem bonuses. Sounds like the casinos are going to be going bust due to these evil bonus abusers any day now.

    We obviously don't know the full story but sounds like he had some system for winning. We all know gambling systems sucked. If you were going to try such a system it makes sense to do a lot of casinos at once, because there will be no way to tell if the system was successful after only one trial.

    It's a weird story, 25 casinos would surely take a while to download, signup to and play.
     
  32. Jul 4, 2005
  33. thelawnet

    thelawnet Dormant account

    Occupation:
    programmer
    Location:
    UK
    Maybe he was, but given that casinos sell the dream of winning money, you can't really criticise a player for trying to do that.

    If you don't like people taking bonuses, you have several choices:

    1) change the terms (like Reef Club's 200x) so that they are not viable

    2) don't offer the frigging bonuses telling people that they get '100% free money' 'double your deposit'

    3) after the player has signed up to 13 casinos or so, tell him that he cannot receive any more bonuses BEFORE he starts playing

    Not give them the bonuses, let them lose their deposits and THEN decide that the player is an abuser. Frankly with all the confusing terms and concepts that Playtech have on their bonuses 'sticky bonuses', 'only play these games' '25x wagering requirement', etc., it's difficult to see how they could be of interest to anyone other than 'bonus hunters', as the unwary player, and certainly many new players to internet gambling think that 100% bonus means just that, and are disappointed to find that you need a degree in gaming theory and a lawyer to play at these places.

    So I don't think these casinos with their sharp practices should be surprised at players trying to win. They are certainly not going to win themselves more players by behaving like this. Quite simple: don't offer the bonus in the first place, or pay. There are no other choices.
     
  34. Jul 4, 2005
  35. jinnia

    jinnia Dormant account

    Occupation:
    Lady of Leisure
    Location:
    Bite, ME
    This person made their deposit, accepted a bonus, played and lost at 22 of the 25 casinos - was the wagering requirements met at the 3 he/she did win at? If yes, then how in the hell can they call it 'bonus abuse'?

    THEY make the rules on wagering requirements, then use it to STEAL your winnings, when you meet those requirements!

    To HELL wih any casino who does this, and I wish them a speedy trip there!!
     
  36. Jul 4, 2005
  37. realwtfsup

    realwtfsup Experienced Member

    Occupation:
    Laborer
    Location:
    Tacoma
    Are they returning the money from the 22 casinos that he lost his deposit in?

    If not then they should give him his winnings.

    If they refuse to give him his winning then return all his deposits.

    These casinos cannot have it both ways.
     
  38. Jul 4, 2005
  39. sk2005

    sk2005 Dormant account

    Occupation:
    businessman
    Location:
    u

    I am not a bonus abuser. I don't know what that means! I just signed
    up at several casinos that give bonuses, played allowed games and
    cashed in my winnings.If you pay attention to the next sentence from
    the casino email i received you will understand that they only blame
    me on the fact that i won:

    'Before processing your withdrawal request we have noticed a pattern of
    bonus abuse in your game sessions'

    And my game session consisted solely from playing allowed game-video poker. Nothing else.


    And also,as i told already, my overall results were not good.Actually-
    i think that these casinos are 'USER'S DEPOSIT ABUSERS'.

    Casinomeister,

    I thought that i found some system that will let me win. I practiced a lot in playtech
    offline mode and it worked fine. But when i tried the same in real money mode-it sucked.
    Here is the list of Playtech casinos i deposited at :

    Magic Box casino
    Swiss
    DIamond Deal
    Casino MB
    Mapau
    Cityclub
    New York
    Usa
    Kiwi
    SkyKing
    Goldgate
    Maxima
    LasVegas Usa
    Casino Las Vegas
    Casino King
    Casino Del Rio
    Casino Tropez
    Club Dice
    Monaco Gold
    Vegas Red
    Casino Europa
    Prestige
    Playgate
    DIamond Club
    Sports Interaction
    Megasport

    I lost my deposits at all of the casinos ,excluding 3 mentioned above.

    Please, explain me what i did wrong. Where in casinos terms and conditions
    it says that i cannot sign up at the casino for bonus and play video poker? I am very dissapointed.
     

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