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Roguish Playgate

Discussion in 'Casino Complaints - Non-Bonus Issues' started by GOCC, Aug 7, 2008.

    Aug 7, 2008
  1. GOCC

    GOCC Banned User - violation of <a href="http://www.cas

    Occupation:
    Housewife
    Location:
    UK
    Can anyone help

    I signed up to this playtech casino with a 50 deposit and a bonus

    I wagered through no prob and made a withdrawal of 430

    I then was asked for ID which was cool as I had it on my comp but they also wanted a signed deposit thing but I aint got a printer so I emailed and asked if I could just write word for word what was on a fax it.

    I have emailed them 12 times and no response. I have now received an email saying that I havent sent in my docs so the money has been returned to my account. I tried to log in and it says my password is wrong (They email you your password so I copied and pasted it). I have tried 12 times to ring the UK freephone number but it is never ever answered.

    WTF do I do now
     
  2. Aug 7, 2008
  3. refre

    refre Senior lurker PABnonaccred PABnoaccred

    Occupation:
    Professional slot player
    Location:
    .
    Hi there GOCC

    Maybe you should try contacting their affiliate representative here at Casinomeister: cpays

    I hope you get it all sorted out :)


    Freddy
     
    1 person likes this.
  4. Aug 7, 2008
  5. GOCC

    GOCC Banned User - violation of <a href="http://www.cas

    Occupation:
    Housewife
    Location:
    UK
    Many thanks for that

    I had looked for a rep but couldnt find one for playgate (though he hasnt been online since may :( )

    really appreciate that, thanks
     
  6. Aug 14, 2008
  7. cpays

    cpays Dormant account

    Occupation:
    Support
    Location:
    CPays
    HI GOCC,

    Please email me with your playgate username and the exact amount and I will be glad to help you with it.

    P.S - sorry for the late reply...

    Best regards,

    Oren Paz
    CPays manager
    This email is not visible to you.
    You must register/login in order to see the link.
     

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