PlayerCenter/Interactive Gaming Systems

Schmittie

Dormant account
Joined
Apr 10, 2004
Location
Wisconsin
More Proof

Schmittie (6:21:06 PM): Paul, I got your email from Cristina, here is what I got from player center
Schmittie (6:21:29 PM):

Hello Robert,
Our legal department has advised us to not contact you anymore and
that
any prior arrangements we made are null and void due to your actions
against us and our merchant processors. We unfortunately cannot have
any dealings with you. After 180 days we will review your case and
give
the casino owner to act as he wishes.
Thank you for your understanding,
Player Center


Club Paradise (6:31:30 PM): I knew their were pissed about the merchant
Schmittie (6:32:08 PM): Well this started before agreement was initiated
Schmittie (6:33:53 PM): I think you should call them. What did original email from Anthony state as far as Crisitas instructions being clear
Club Paradise (6:34:22 PM): He had nothing to say,
Club Paradise (6:34:40 PM): Everything is on hold till Oct. 6th
Schmittie (6:35:00 PM): Well based on what they wrote, looks like nothing is going to happen now
Club Paradise (6:36:03 PM): Sounds like it will be my decission after Oct. 6th.

After 180 days we will review your case and
give
the casino owner to act as he wishes.
Club Paradise (6:36:27 PM): That's what I get out of that anyway
Schmittie (6:36:56 PM): Well they should have been more honest with me about checks and cashouts and so forth

Club Paradise (6:37:13 PM): agree
Schmittie (6:37:21 PM): They still say this:
Schmittie (6:37:26 PM): We'll process your withdrawal the same business day. We will credit your Neteller account the same day or Fed Ex your check to you. (Fed Ex charges may apply
Schmittie (6:38:53 PM): Well this is all very disappointing.
Club Paradise (6:39:06 PM): agreed
Club Paradise (6:39:21 PM): Put's me in a bad spot as well.
Schmittie (6:47:06 PM): Well Paul, I think you should do the right thing and pay me directly. You have the agreement. If playercenter prepared it, certainly it must be binding
Club Paradise (6:49:28 PM): If I had the cash I would. Right now I am out $9500.00 for the site, and they are holding close to that amount now.
Club Paradise (6:49:38 PM): Allmost 20 Grand..
Schmittie (6:50:00 PM): In the negative
Club Paradise (6:50:31 PM): no
Club Paradise (6:50:34 PM): on hold
Club Paradise (6:50:46 PM): well 9 grand on hold
Club Paradise (6:51:02 PM): I also have to payout about 6 grand in winners
Club Paradise (6:51:09 PM): not including your 1500
Club Paradise (6:51:36 PM): I am in a bad position to say the least
Schmittie (6:52:20 PM): Well this just really sucks. I need to make a quick call, and am on a dial up. I'll be back
 

m249a

Dormant account
Joined
Mar 16, 2004
Location
Pa
Lay Off...

So what if the guy drinks a few and then posts on this or ANY forum. I doubt if there was any fraud or "bonus abuse" involved here either. The man was promised money, money never got to him and he struck back. He, as well as I, am grateful for the forums and the many other methods for posting bad as well as good experiences. I think its great he found a way to strike these crooks where it hurts the most. I hope the mastercard/visa angle works, I filed formal complaints with them as well, when the SAME thing happened to ME. I was told the check was sent several times, over the phone and by email...SUPRISE it never got to my mailbox either. These dirtbags need to learn a hard lesson...YOU DON'T TELL SOMEONE YOU ARE GOING TO PAY THEM WHEN YOU HAVE NO INTENTION WHAT-SO-EVER OF DOING SO. What is so hard about that??? This company has established a pattern of fraud. Not poor customer service, not lacking the ablity to pay, but straight up FRAUD. There is no valid argument that states otherwise.
Instead of jumping down peoples throats for simple spelling errors, grammer errors and making the asumption of alcohol use/abuse, why not read his experience and take whatever action you see fit. He is simply using the forum for what it was intended for...his thread is in the correct page, his experience was a bad one, and he offered PROOF. So what if it rambled on, or there were some errors in the way it was presented??? You people need to get the hell off of your high horse, and if you don't have something to say that will affect a positive solution for the man's problem, then shut your damn mouth. Unless you have PROOF that he did something to cause the problem then you shouldn't speak or make inuendoes of fraud or irresponsible behavior. I for one am firmly in his corner, and I hope everything works out for the best. If it doesn't, then I hope he can sting these crooks as hard as he got stung.
 

Schmittie

Dormant account
Joined
Apr 10, 2004
Location
Wisconsin
Thank You So Much!

m249a said:
So what if the guy drinks a few and then posts on this or ANY forum. I doubt if there was any fraud or "bonus abuse" involved here either. The man was promised money, money never got to him and he struck back. He, as well as I, am grateful for the forums and the many other methods for posting bad as well as good experiences. I think its great he found a way to strike these crooks where it hurts the most. I hope the mastercard/visa angle works, I filed formal complaints with them as well, when the SAME thing happened to ME. I was told the check was sent several times, over the phone and by email...SUPRISE it never got to my mailbox either. These dirtbags need to learn a hard lesson...YOU DON'T TELL SOMEONE YOU ARE GOING TO PAY THEM WHEN YOU HAVE NO INTENTION WHAT-SO-EVER OF DOING SO. What is so hard about that??? This company has established a pattern of fraud. Not poor customer service, not lacking the ablity to pay, but straight up FRAUD. There is no valid argument that states otherwise.
Instead of jumping down peoples throats for simple spelling errors, grammer errors and making the asumption of alcohol use/abuse, why not read his experience and take whatever action you see fit. He is simply using the forum for what it was intended for...his thread is in the correct page, his experience was a bad one, and he offered PROOF. So what if it rambled on, or there were some errors in the way it was presented??? You people need to get the hell off of your high horse, and if you don't have something to say that will affect a positive solution for the man's problem, then shut your damn mouth. Unless you have PROOF that he did something to cause the problem then you shouldn't speak or make inuendoes of fraud or irresponsible behavior. I for one am firmly in his corner, and I hope everything works out for the best. If it doesn't, then I hope he can sting these crooks as hard as he got stung.
Great Post!!!!!!!!!!!!! I should have looked to you for help after they finally took care of you. :thumbsup: :notworthy

Unless people have been sent through the wringer, or down the river by PlayerCenter/IGS like we have it's hard to understand, or maybe better put: Hard to believe! Agreed I have read stories where people waited six months to get their money from certain casinos, but this is the first time I ever waited so long. Even Casino Bar sent me a check quicker. I read they are like the worst of the worst, however they too are better than PlayerCenter/IGS. Certainly we are the few that spoke up. How can a company jerk someone around so much with lies, and more lies to cover other lies? Then when you take a little action to prove a point they act so innocent and like they have been so victimized? Like I said before they need to show some accountability here. How can they expect higher standards from their players than they themselves operate. I mean I gave them all they asked for ID's, Debit Card, signed releases, and then am told because I caused problems for them and their money processor that all agreements are null and void.
 

jackm

Dormant account
Joined
Apr 18, 2003
Did you read what happened at all? The guy was drunk, asked to cancel the checks and have it credited to his casino account, then he gambled all the money away!!!!! Why the hell should they pay him anything?
 

Schmittie

Dormant account
Joined
Apr 10, 2004
Location
Wisconsin
Whatever Jack!

jackm said:
Did you read what happened at all? The guy was drunk, asked to cancel the checks and have it credited to his casino account, then he gambled all the money away!!!!! Why the hell should they pay him anything?
You have already indicated you have some type of affiliation with IGS, so of course you will side with them. The cashier page states that checks are mailed the same day by FED X, however not one single check had been mailed, and the first of the cashouts were in a pending state for over ONE MONTH! I tell all, these people do not operate with any honesty or integrity whatsoever. Obviously you didn't read everything as well Jack. WARNING: PLAYING AT THE BELOW SITES PROMISE SAME DAY WITHDRAWALS VIA NETELLER OR FED X, BUT SAME DAY IS SAME DAY NOT WEEKS OR EVEN MONTHS LIKE SOME PEOPLE. AVOID THESE SITES

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m249a

Dormant account
Joined
Mar 16, 2004
Location
Pa
you seem to have all the answers...so let me ask you this, after he reversed his withdraw, over a month after he made it, how did they "cancel" the check that was already in the mail? Did these people devise some sort of self-destruct paper the checks are printed on??? Or do they deliver the checks by armored car with a cell phone that they can rip up checks after they jerk you around about how long it takes to deliver these "checks"...I was in the Army and saw some neat GPS systems, maybe the checks have a micro chip GPS locater in them, and they track down your check in the massive U.S. postal service sorting houses and "return" them back to Argentina....What about the other withdraws he made??? did they use some new-fangled techno crap to intercept those checks as well??? BTW these are withdraws he never reversed, so maybe they are stuck in the black hole vortex in his mailbox, the same one I had in mine...He was told these checks were sent to him, something he proved they said, even though he reversed one of his withdraws that check still should have gotten into his mailbox, if he was stupid enough to present it for payment, a stop payment order would have been issued and the check therefore would have been worthless. We still haven't addressed the other withdraws he made, where are those checks???Why was he offered a settlement, and after he waited an acceptable amount of time (I think it was over a month) then told the settlement was off the table...they jerked him around for just long enough so he couldn't do a chargeback, on OVER $5,000 USD of debit card transactions. He has EVERY RIGHT to nail these pricks to the floor and dance a jig on their forehead. Why don't YOU get YOUR facts straight before you mouth off about someone. Instead of offering criticism offer a solution....unless of course you are a part of the problem ;)
 

Schmittie

Dormant account
Joined
Apr 10, 2004
Location
Wisconsin
Player Center

Well this really went far. I guess it's okay for them to be dishonest to their customers, and when the customer gets angry from all the lies they are told, then they are SOL. This is really basically all that happened here. I was lied to from the beginning to the ending and showed proof of same, and because I complained and caused troubles (Who likes to be lied to and cheated) then they are right and almighty. Not only did I not get what I was promised, I am being threatened by these people. Well my bank is investigating this, so I will let you all know what happens. :what:
 

Schmittie

Dormant account
Joined
Apr 10, 2004
Location
Wisconsin
PlayerCenter changes procedures

Player center now states:

Withdrawal Fast!

We'll process your withdrawal the same business day. We will credit your Neteller account within 48 hours of your request or via check mailed directly to you.

So much for the Federal Express they promised when I played there. Furthermore Neteller is now 48 hours instead of same day. Looks like there was a bit of misrepresentation here, alot in my case. What do you do? Don't play there!

Just more proof I told the truth, yet I am told I complained too much.
 

Schmittie

Dormant account
Joined
Apr 10, 2004
Location
Wisconsin
PlayerCenter Update

I know that no one cares that I was creatively cheated out of $5000.00 from Interactive Gaming & Player Center. I was blamed as being a drunk and lost my money, money they did not have to send in the first place. The owner and I waited patiently the 180 days, as PlayerCenter claimed they were fighting charge backs on my account. Sure wish it was true, as I feel like a total sucker that was scammed. However Federal, & State authorities will now be getting involved shortly. I have TCF Bank & WorldPay's testimony that PlayerCenter blatently lied to force transactions to go through that were ILLEGAL. I am totally innocent, so Bryan what about a hand? Lets all destroy Interactive Gaming!

Read on:

Robert:
Here is the last response. I told them to give me my money and I will sign. Got no response. I will try to call them tomorrow. What a bunch of shit....

Dear Paul,

I am writing this letter to inform you that unfortunately we must sever all ties with your casino. We have reached this conclusion for multiple reasons. Your website was transferred to you by a former Licensee so we did not have the ability to conduct any due diligence on whether or not you were a qualified operator; which is our normal procedure.

Your actions have caused our company to lose an untold amount of money through lost deposits. We lost our credit card merchant account because of your actions. You have given out information about our company to your father and your players. As well you have given out your own personal info out to players. We have legal organizations making contact with us and asking questions.

These are all things which we wish to avoid. Unfortunately, by associating ourselves with your company, we will continue to encounter these problems. Please sign and fax back the attached Release Form in order to facilitate this procedure.
 

m249a

Dormant account
Joined
Mar 16, 2004
Location
Pa
Score one for the good guy's :thumbsup: I was then and still am in your corner. ANY help I can offer? PM me.
 

Schmittie

Dormant account
Joined
Apr 10, 2004
Location
Wisconsin
Is PlayerCenter Honest?

Does anyone know the names of any contacts here with Interactive Gaming? Paul the owner was working exclusively with Sarah & Christina from this outfit. He would like to conact the owner of this web ring. There is no way a customer (ME) and the owner of one of their sites should be treated this way. There has to be somewhere we can turn.
 
R

ronmd

Guest
still whining?

isnt this the same guy that got drunk and lost all his money a few months ago? Then got mad because they wouldnt give him his money back?
 

lacypuff

Dormant account
Joined
Oct 26, 2004
Location
Evansville, IN
Interactive Gaming

Schmittie said:
Does anyone know the names of any contacts here with Interactive Gaming? Paul the owner was working exclusively with Sarah & Christina from this outfit. He would like to conact the owner of this web ring. There is no way a customer (ME) and the owner of one of their sites should be treated this way. There has to be somewhere we can turn.

Just to make sure you understand how playercenter works, they are a support center for multiple casinos that are owned by individuals all around the world. Basically, these online casinos purchase the services of playercenter to do the customer service aspect for them. Just like a lot of business do the same. They are kind of like messangers and the middle man in the process. So they may infact be in contact with the casino owner. However, if the owner doesn't have the funds to deposit then playercenter can not send a check to you..... At least this is the way I understand their setup......Anyone else have any in sight?

Andrew
 

sw2003

Dormant account
Joined
Apr 25, 2004
Location
somewhere :)
It was funny that they dared to play games with VISA by using another code to disguise their true operation! If they lost money because of that, they deserved nothing less!
 

jetset

RIP Brian
Joined
Feb 22, 2001
Location
Earth
If we're talking about IGS-Player Center and Paul in Argentina, these folks are turnkey providers using a tweaked variation of Futurebet software which they reportedly purchased from Hurley & Co.

Generally, they recruit the casino owner, provide him with a casino and do the back-up admin. The owner markets the operation and usually pays substantial percentages or royalties to this turnkey. So there are rather more demanding obligations on IGS i.m.o.

Like as far as reasonably possible ensuring that licensees are secure in a financial and integrity sense, and halting or suspending operations to protect players when the owner is clearly running short on payments.

Paul and his crew have been off the radar for awhile now but were involved in several player disputes that received publicity here at Casinomeister. They discredited the industry imo and prejudiced players by licensing a teenaged college student and then gave players the runaround on payouts despite the fact that she had declared bankruptcy. One guy I helped had to accept a lesser amount to get paid, and even then they jerked him around for some time. Who knows how many other players were out there that were left unpaid?
 

Macgyver

Dormant account
PABnononaccred
Joined
Feb 3, 2004
Location
North Carolina
Crap, crap, crap. :mad:

I just realized the casino I've been waiting almost 2 weeks for a payout from is connected to Interactive Gaming Systems. Player Center finally rang a bell in my head and I realized that they were the same folks telling me, "We're emailing the owner of the casino every day, but have yet to hear from him."

I'll more than likely be "Pitching a Bitch" next week, but it seems like that's my last hope to see $263.

Looks like I may have been :xxx ...
 

jetset

RIP Brian
Joined
Feb 22, 2001
Location
Earth
Sorry to hear this, Mac but you may be OK with it being a smallish amount.

The guy I assisted was owed several thousands and that really seemed to be beyond their capabilities - if I recall correctly it took over six months to get him paid.

QUOTE "We're emailing the owner of the casino every day, but have yet to hear from him." UNQUOTE Definitely heard that before many times - must be in the standard IGS book of excuses - it's quite a large publication.
 

Macgyver

Dormant account
PABnononaccred
Joined
Feb 3, 2004
Location
North Carolina
"Pitching a Bitch" today on them ... I originally had the casino name here, but will wait until I hear from Bryan before I name them publically.
 
Last edited:

Schmittie

Dormant account
Joined
Apr 10, 2004
Location
Wisconsin
Attn Ron From WI

Ron after waiting longer than 1 month for my first check it was becoming obvious no checks were ever mailed. To say I got drunk played the money and then wanted it back is crazy. I wanted the first check I was promised more than 30 days prior.
 

Macgyver

Dormant account
PABnononaccred
Joined
Feb 3, 2004
Location
North Carolina
Well, I don't know how it got fixed, but my problem was rectified today. :D

The money was deposited into my NETeller account this afternoon.

Bryan, I've sent you a PM retracting my "Pitch a Bitch." If you contacted the casino, I owe you my profuse thanks once again. I will heap praises on you wherever I can ... maybe even on your Wish List, too. ;)

If you didn't contact them, I guess I just got lucky. :thumbsup:
 
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