The only question was, did Ladbrokes act responsibly? That was the question put to the jury. As for putting things in place to make sure it doesn’t happen again. Do you really think that was the first time it’s ever happened? It will have been happening since day one and a lot worse.Could ladbrokes have handled things like this better? Yes.
Could they have a system in place so this doesn't happen? Yes.
Could some small blame be put on them? Don't know. Maybe.
Is it still ultimately the one who deposits that is in charge and the one to ultimately blame for blowing away 43k? Yes.
In a perfect world all casinos would be looking out for players, but that's not the case. Casinos are there to make money. Nothing more, nothing less.
I've blown big chunks of change on casinos while being drunk. Should I now start crying and asking for my deposits back? Fuck no, I have a backbone and I accept responsibility for my actions. That does seem to get rarer by the day though. I'm starting to get why casinos are asking AML and SOW questions aggressively also for very small deposits and withdrawals. They have to because adults are not really adults anymore. We seem to be stagnating as a species, but that's for another topic.
I bet Casinos are rueing the day governing bodies started taking an interest in their practices. Well, they shouldn’t moan, they had license to print money for long enough. Still have, just that they have to meet a few legalities now.