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Play United not keeping up its promise by mail

Discussion in 'Online Casinos' started by Mouche12, Aug 21, 2009.

    Aug 21, 2009
  1. Mouche12

    Mouche12 Kitty Lover PABnononaccred PABnonaccred PABnoaccred

    Translator and facilities manager
    Hi there! I received a letter last week offering me 50 no deposit bonus to try out the games at Play United, I had an account there when it was RTG.

    I was not credited and I was asked to send the letter in question, which I did twice. No reply. Finally today live chat replied that I was not eligible because I was registered as a bonus abuser (?) and that it was a mistake that I received this letter.... Not very good customer service. So, Play United (Playtech now) is maybe not such a good idea to play...:confused:

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