I won 3050.00 and they won't pay. Ok 3050.00 may not be alot to some people. But when a new friend of mine was talking about online casinos. I said oh I had never played. He gave me 20.00 and said play. So I chose platinum play. After winning, i decided to stop and withdrawl by courier check which say 3 to 4 business days. On the 9th of may I recieved a email that said we have processed your withdrawl. So on the 11th I called the support desk to get the tracking number, because they sent it to my old address. This is alot of money to me. Especially now because my apartment I had to move from because of a fire. I was told call back friday the check had been sent but they had not recieved a tracking number yet, I called friday saturday Monday Tuesday, No tracking number . I was told in these words, the company we hired to process our checks have not met the casinos requirments and until they do everythings on hold. What ??? Now they say no the checks been sent but we dont have a tracking number, I say then how do you know its been sent ? they say we just know. I contact fed ex they pull up my address and say they have nothing going to that address. They did say that doesnt mean its not in transit but if it is , it's not scheduled for delievery yet. I need this, I felt it was a blessing and now its been 7 business days since they said they sent it, If you look at fed ex their longest delivery time is 5 days, The lady at fed ex , said nothing would take more than 5 days. Please if anyone knows what I should do , I would be ever so greatful for help. I found a place and the lady said she cant just keep holding it. Thank you.