Platin Casino another max RTP casino?

satchnz

Experienced Member
Joined
Apr 26, 2021
Location
Essex, UK
I’ve recently rediscovered Platin Casino here in the UK and have had some favourable sessions on it for the past few weeks. A withdrawal was processed quickly and hassle free. I started playing there again when I discovered Prags and PnG slots were at max RTP, and went on to find that all except one of the slots I wanted to play were on max RTP (assuming the in game help file/pay table RTP is the accurate one). It is also handy to be able to see the RTP before opening a game as Platin shows this (assuming they are correct).

Do any Platin regulars on here also find that the RTPs are at max on the slots you play?

I’ve found a couple of exceptions so far. Chilli Heat MW is shown as 94.57% by Platin, but in the pay table of the game it is showing 96.50% which I believe is trustworthy? However, Book of Shadows shows as 94.09% by Platin and also in the pay table (max RTP offered for this game is 96.01%). This may be an honest mistake as I’ve checked all other Push Gaming slots and they are all at max RTP.

Keen to hear the experience of others. Would be good to add this casino to the very short list of UK max RTP casinos!
 

pinnit2014

Ueber Meister
PABnoaccred
mm1
Joined
Dec 13, 2014
Location
Glasgow and Home - N Ireland
The bulk of them are 96%: most/if not all of the Pragmatics as well but like you said the odd one that isn't.

Not sure if still the case but remember seeing a few posts not very complimentary about Viral but personally i've found them to be alright; no issues with verification and they pay relatively quickly.
 

slot_zombie

Meister Member
Joined
Jul 25, 2014
Location
UK
Viral have cleaned up their act from the Viral of old. But I got slapped with a small monthly loss limit by Platin not long after signing up and not spending very much at all. Be aware the RG team is on the ball and 'inquisitive'.

Also the site is quite glitchy, some slots like Raging Rhino flat out haven't worked for months, a lot of Microgaming titles "A general error has occurred" etc. Not played there this year due to the silly loss limit. It would have been better if it were a straight deposit limit - as it is, I was literally getting cut out until the following month, mid-play.
 
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satchnz

Experienced Member
Joined
Apr 26, 2021
Location
Essex, UK
But I got slapped with a small monthly loss limit by Platin not long after signing Not played there this year due to the silly loss limit. It would have been better if it were a straight deposit limit - as it is, I was literally getting cut out until the following month, mid-play.
I don’t seem to have a loss limit set but then I’m a low roller.
 

satchnz

Experienced Member
Joined
Apr 26, 2021
Location
Essex, UK
So am I... give it time.. or maybe I got unlucky.
I’m £50 deposit every other weekend (max £150 per month at the high end), 15-30p per bet (20p where offered but never higher than 30p (will avoid games with 40p+ min bets). Is that anywhere near your level (if you don’t mind me asking)?

Edit; this budget will allow me to play for a few hours each weekend and occasionally the odd weekday.
 

slot_zombie

Meister Member
Joined
Jul 25, 2014
Location
UK
I’m £50 deposit every other weekend (max £150 per month at the high end), 15-30p per bet (20p where offered but never higher than 30p (will avoid games with 40p+ min bets). Is that anywhere near your level (if you don’t mind me asking)?

Edit; this budget will allow me to play for a few hours each weekend and occasionally the odd weekday.
Yep I'm not too far off from that.
 

masaconor

Newbie member
Joined
Jul 25, 2022
Location
Cambridge
On the topic of RTP modification; I'm a keen player on Jungle Spirit. Can anyone confirm the slot still doesn't have variable RTPs? The site I play at, conveniently the RTP check button doesn't function. I become more dubious the more I play the slot, I've recorded a large sample of bonus rounds over the last 3 months and strangely not a single 100x. I'm hoping its run of very bad luck but I have the ask the question with the amount of tinkering casinos do these days.
 

pinnit2014

Ueber Meister
PABnoaccred
mm1
Joined
Dec 13, 2014
Location
Glasgow and Home - N Ireland
They have an upload facility for it (with a wee red marker as if they're asking for it) but they've paid my first few w/d me doing so - tbh, don't know why the ask for the passport/address docs as if you can deposit they should already have verified that type of info etc.
 

kennygamerboy

Experienced Member
Joined
Apr 7, 2021
Location
croydon
be aware guys these will pay your first few with no issue then slap
you with sow or never ending verification known for it
 

snorky510238

Chief glockenspiel maker
Joined
Jan 12, 2018
Location
Uk
On the topic of RTP modification; I'm a keen player on Jungle Spirit. Can anyone confirm the slot still doesn't have variable RTPs? The site I play at, conveniently the RTP check button doesn't function. I become more dubious the more I play the slot, I've recorded a large sample of bonus rounds over the last 3 months and strangely not a single 100x. I'm hoping its run of very bad luck but I have the ask the question with the amount of tinkering casinos do these days.
The game has been gimped something chronic. When it first came out, I had several wins around x500 and one of nearly x1,000. I haven’t played it for ages but from memory, I didn’t hit over x100 in about 50 bonuses so I binned it. Definitely not the game it once was in terms of payout.
 

snorky510238

Chief glockenspiel maker
Joined
Jan 12, 2018
Location
Uk
On the topic of RTP modification; I'm a keen player on Jungle Spirit. Can anyone confirm the slot still doesn't have variable RTPs? The site I play at, conveniently the RTP check button doesn't function. I become more dubious the more I play the slot, I've recorded a large sample of bonus rounds over the last 3 months and strangely not a single 100x. I'm hoping its run of very bad luck but I have the ask the question with the amount of tinkering casinos do these days.
By the way, it’s not Casinos doing the tinkering, it’s the Providers. Casinos wouldn’t have a clue what was going on. If you have ever spoken on live chat, you will have noticed that. All you ever get is the default answer. Our slots are checked and certified blah, blah, blah.

There’s a load of underhanded crap that goes on and don’t let anyone tell you different. Trust what your eyes are seeing and your mind is telling you.
 

masaconor

Newbie member
Joined
Jul 25, 2022
Location
Cambridge
By the way, it’s not Casinos doing the tinkering, it’s the Providers. Casinos wouldn’t have a clue what was going on. If you have ever spoken on live chat, you will have noticed that. All you ever get is the default answer. Our slots are checked and certified blah, blah, blah.

There’s a load of underhanded crap that goes on and don’t let anyone tell you different. Trust what your eyes are seeing and your mind is telling you.
Oh certainly, no doubt. I worded that wrong!

If its true the bonus has been modified, would that make JS a medium variance game now? Since it still retains its original RTP, but with far less chance of a big bonus pay out.
 

maxd

PAB (Complaints) Manager
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia
By the way, it’s not Casinos doing the tinkering, it’s the Providers. Casinos wouldn’t have a clue what was going on. If you have ever spoken on live chat, you will have noticed that. ...
Umm, AFAIK that's not entirely true. Historically yes, that was very much the case, but after many years of casinos demanding the ability to adjust RTP they have -- or so I have been told -- finally been given that by the providers. Not sure which providers or in what context but it does seem that it's become within a casino's power to do it.

As to judging the people running a casino by the Support they provide I'm afraid you're well off the mark there. Many casinos farm the bulk of their CS out to what are essentially casino call centers. If a player's call gets particularly detailed or nuanced then yes, you'll be passed on to actual casino staff, but the vast bulk of players are handled by these generic casino "support" centres who are handling CS for several (if not many, if not many MANY) casinos at once.

Let's say you're a UK player and you get on to chat for assistance with a problem. Initially you're almost certainly chatting with someone at one of these "service centres" in India or Malaysia or wherever. If your issue gets complex you'll get the typical "let me contact my advisor" BS at which point your chat is handed over to actual casino staff which may be in Gibraltar or The Isle of Mann or whatever tax-favourable place they may house their casino people.

In other words basic Support usually does not equal casino staff, so it's pretty hard to judge the competency of the people running the casino from the generic CS person you may find yourself dealing with.

FWIW, I invite any industry people reading this to chip in here. You've got boots on the ground so your thoughts on this are particularly valuable, IMHO, as you're almost certainly better informed than I.
 
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pinnit2014

Ueber Meister
PABnoaccred
mm1
Joined
Dec 13, 2014
Location
Glasgow and Home - N Ireland
As mentioned - I've not even deposited that much there and SoF (less than 300 quid)

Though, unlike a few 'reputable casinos' they processed the 500 quid withdrawal before requesting and have blocked deposits and withdrawals (Casumo should take note)

Looks like they have a very low risk appetite

Screenshot 2022-07-26 at 11.07.47.png
 

kennygamerboy

Experienced Member
Joined
Apr 7, 2021
Location
croydon
to be fair i mentioned this above. they slap you with sow after a couple of deposits and relatively quick withdrawls they are morons
 

pinnit2014

Ueber Meister
PABnoaccred
mm1
Joined
Dec 13, 2014
Location
Glasgow and Home - N Ireland
Seems a very odd business model to have - i thought L and L were bad for their 2k but that's the lowest i've seen a place ask for it.

Anyone low-rolling even a few 20's here and there i wouldn't bother with them - though it looks like they don't do a Casumo to be fair.
 

snorky510238

Chief glockenspiel maker
Joined
Jan 12, 2018
Location
Uk
Umm, AFAIK that's not entirely true. Historically yes, that was very much the case, but after many years of casinos demanding the ability to adjust RTP they have -- or so I have been told -- finally been given that by the providers. Not sure which providers or in what context but it does seem that it's become within a casino's power to do it.

As to judging the people running a casino by the Support they provide I'm afraid you're well off the mark there. Many casinos farm the bulk of their CS out to what are essentially casino call centers. If a player's call gets particularly detailed or nuanced then yes, you'll be passed on to actual casino staff, but the vast bulk of players are handled by these generic casino "support" centres who are handling CS for several (if not many, if not many MANY) casinos at once.

Let's say you're a UK player and you get on to chat for assistance with a problem. Initially you're almost certainly chatting with someone at one of these "service centres" in India or Malaysia or wherever. If your issue gets complex you'll get the typical "let me contact my advisor" BS at which point your chat is handed over to actual casino staff which may be in Gibraltar or The Isle of Mann or whatever tax-favourable place they may house their casino people.

In other words basic Support usually does not equal casino staff, so it's pretty hard to judge the competency of the people running the casino from the generic CS person you may find yourself dealing with.

FWIW, I invite any industry people reading this to chip in here. You've got boots on the ground so your thoughts on this are particularly valuable, IMHO, as you're almost certainly better informed than I.
Yes, I think what you are saying is perfectly true Max. The reason I would judge the staff who run a Casino in this way is exactly because of what you state.

Any Casino worth their salt and who really cared about customer support wouldn’t be farming it out to Malaysia at the cost of a sack of rice per evening.
 

bamberfishcake

Senior Member
PABinit
MM
Joined
Jan 8, 2019
Location
Essex
Any Casino worth their salt and who really cared about customer support wouldn’t be farming it out to Malaysia at the cost of a sack of rice per evening.
Amen to that. You are still dealing with a chosen representative of a casino.

Does not matter who it is, you are directed there by the casino for a service which is employed (paid) to do a job. Not many of them do in my experience, not just with online casinos, but they are particularly bad.

Hence why it's so hard to complain nowadays, the call centre staff don't want to register a complaint because it looks bad to their customer, which is why they will do everything to avoid registering one. Such a crap way of doing business unless its done very well by the right organisation.
 

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