I wanted to take a moment to follow-up on this thread...
The player first contacted me on June 14th and I replied the following day asking for her casino ID's and email address. I did not hear back from her until July 2nd...I was on vacation beginning July 3rd, which is why I'm only now addressing this.
The player opened MULTIPLE accounts across our entire network of casinos. For example, SIX accounts with Club Player…SEVEN accounts with Planet 7…SEVEN accounts with Captain Jack. The list goes on and on.
She opened these accounts using differing variations of her name, different email addresses and other inconsistencies. This was not done by accident—there are far too many accounts opened with information that’s been clearly twisted in an attempt to trick our systems.
Just to be clear, this goes against our terms and conditions:
General Terms & Conditions for Membership
5. Only one real account per Player is permitted. Multiple accounts will be closed. Players who register multiple accounts (including accounts with different personal details) will not be eligible to receive any winnings, and all withdrawals will be cancelled.
12. The Casino reserves the right to cancel your account for any reason whatsoever at any time without notice to you. Any balance in your account at the time of such cancellation may be credited to you, however, the Casino reserves the right, in its unfettered discretion, to void any winnings and confiscate any balance in your casino account in any circumstances including:
a. If there is evidence to suggest that you have more than one active account for the Casino;
I've already brought Max into the PM's submitted to me by twatwaffle and I've provided him with all of the evidence which will prove that our casinos have acted in accordance with the above terms and conditions.