Placed"high risk" database for making a chargeback?


Dormant account
Sep 24, 2004
right here
Has this happened to anyone? 2 or 3 years ago I made a $50 purchase at a casino to get a $50 bonus.*(buy $50 get $50 free).A few days later I noticed my credit card had been double billed. Their customer service couldnot?would not resolve the issue. After speaking with them 3 0r 4 times I did a chargeback to my credit card.Recently I decided to play at that casino again but couldnt remember my password so I contacted customer service to reset my password.Their email reply was as follows:

Thank you for contacting the Casino Desk
I have reviewed your casino account and note that it is locked
With regards to your request to close the casino account and open a new one, I regret to inform you this cannot be done.
Your account was locked due to you being listed on a high-risk database for charges reversals with another online operator. If you would like to know which operator it is then please contact all the casinos you have registered accounts with.

Can you imagine contacting all casinos you are registered with?
Ive probably registered with 50 to 100.
Dont know what to.
I guess i'll just spend my money elsewhere.
If you really want to push the issue, fax them a copy of the charges in question (2x50), and then the copy you recieved showing only the (1x50) chargeback. Give them the ball and see where they take it from there.

I would figure no matter what casino it was done at, if they're handling the database, they should be able to take care of it.

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