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pitch a bitch?

Discussion in 'Ask the Meister' started by AFlansburg, Feb 17, 2004.

    Feb 17, 2004
  1. AFlansburg

    AFlansburg Dormant account

    Occupation:
    homemaker
    Location:
    minnesota
    Hi Bryan,
    I was wondering if you received my bitch or not, it's been awhile and I wondering what is going on? since i last wrote you, the casino in question has removed 40.00 of the 50.00 they returned to my account. Please give me a little this is whats happening message.

    thanks in advance.
    Anita
     
  2. Feb 17, 2004
  3. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Actually, I've been working on this one. My contact at the casino hasn't been in, so I'm waiting for his return. Sorry.
     
  4. Feb 17, 2004
  5. AFlansburg

    AFlansburg Dormant account

    Occupation:
    homemaker
    Location:
    minnesota
    Thank you

    thank you for letting me know!
    I hope you can work some of that magic for me.

    Anita
     
  6. Feb 18, 2004
  7. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Hi Bryan,

    The money was reversed initially as she had not met our wagering requirements however the money was erroneously reversed the 2nd time.

    We have contacted the player and apologised. We have sent the $50 refund to her firepay account, she should receive it within the next 48 hours.

    If you have any further issues do not hesitate to contact me.

    Mandy
    Accounts Department
    Golden Riviera Casino
     
  8. Feb 18, 2004
  9. AFlansburg

    AFlansburg Dormant account

    Occupation:
    homemaker
    Location:
    minnesota
    ok?

    Bryan, i thank you ever so much. I just want it noted for the record, that there was no play between the 2 cashouts, and the 40.00 that disappeared, magically re-appeared. But besides that, Thanks for working the magic for me!!

    Anita
     

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