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Pinnace apparently ended their promo

Discussion in 'Casino Complaints -- Archive through Dec 2001' started by sirius, Dec 30, 2000.

    Dec 30, 2000
  1. sirius

    sirius Senior Member

    Location:
    UK
    Aren't they obliged to honour the promotion they sent? Anyway, I have just written to them with this.

    RE: Double Blackjack Bonus Promo


    I was following the rules to claim the promo (doesn't have an end date,
    just says it's the december promo). I've attached all emails I've
    recieved from you this month. Why didn't you inform anyone if you ended
    the promo? I'm an OPA member.

    Does this mean your second promo (something to do with voting) ended
    too? Why did they both end half way through the month as you said? I
    think you should honour it as you didn't inform me when it ended.

    Promo Pat wrote:
    <,
    <, ???????
    <, What were you trying to ask?
    <,
    <, Our BJ promo ended almost two weeks ago.
    <,
    <, Sam :)
    <,

    <,
    <, --
    <, Samantha Swift
    <, Pinnace Investments N.V.
    <,
    <, Customer Support Toll Free:
    <, (877) 250-5542 from within the U.S. (available at ALL times)
    <,
    <, General Manager Toll Free:
    <, (877) 570-9697 from within the U.S. (8am-10pm PST Monday-Sunday)
    <,
    <, Phone: (604) 608-0828 (all others)
    <, Fax: (604) 602-4042
    <, E-Mail: This email is not visible to you.
    <,
    <, Access all our great casinos from the following locations:
    <, You must register/login in order to see the link. (the Pinnace Portal)
    <, You must register/login in order to see the link.
    <, You must register/login in order to see the link. (Players board)
    <,
    <, = = = = = = = = = = = = = = = = = =
    <, = W I N = W I T H = P I N N A C E =
    <, = = = = = = = = = = = = = = = = = =


    -------------------------- eGroups Sponsor -------------------------~-~<,
    eLerts
    It's Easy. It's Fun. Best of All, it's Free!
    You must register/login in order to see the link.
    ---------------------------------------------------------------------_-<,

    $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $
    Pinnace Gaming Network News - Friday, December 1, 2000
    $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $

    You are being sent this e-mail because you are a registered user
    of the Pinnace Gaming Network of casino sites.

    If you do not want to receive this bi-weekly newsletter containing
    promotions, freebies and network news in the future please send an
    e-mail to: This email is not visible to you.. You will not receive
    any future newsletters regarding any of our great websites.

    Since you are a registered user on the Pinnace Gaming Network,
    all you need to access any of our casinos is your current UserID
    and Password. If it's been awhile and you don't remember either your
    UserID or your Password, send an e-mail to This email is not visible to you.
    and we will confirm who you are. We will then send you both your
    UserID and your Password so you can enjoy all the casinos listed at
    You must register/login in order to see the link.

    = = = = = = = = = = = = = = = = = = = = = = = = = =

    Contents:

    1) Pinnace Nov. Voting Promo Winner!

    2) Pinnace November Promotions!

    3) Pinnace News!

    = = = = = = = = = = = = = = = = = = = = = = = = = =

    1) PINNACE NOV. VOTING PROMO WINNER!

    Congratulations to Elle Wilson of Childersburg, Alabama

    She placed votes for three Pinnace casinos during our November Voting
    Promo and has won herself a brand new Compaq 633mhz PC bundle to be
    delivered before X-mas.

    This complete computer system included a color printer and scanner.

    = = = = = = = = = = = = = = = = = = = = = = = = = =

    2) PINNACE DECEMBER PROMOTIONS

    DECEMBER BLACKJACK DOUBLE BONUS PROMO -

    Best Promo ever offered by Pinnace!

    Deposit between $5 and $250 into your Pinnace account and you will
    receive a DOUBLE BLACKJACK BONUS from Pinnace.

    Rules: Once you make your deposit you must play your deposit + your
    double bonus before cashing out. ONLY BLACKJACK play will be accepted
    if you choose to partake in this awesome promo. You must wager 10
    times the total amount of your deposit + bonus before cashing out.

    Example: You deposit $5.00, Pinnace gives you $10.00, total $15.00
    Now take the $15.00 X 10 = $150.00 This is the total of the blackjack
    wagers that must be placed before you can cash out.

    Hint: We even increased the Blackjack odds this month just for this
    promo. You can't lose! You may also want to use our Blackjack Strategy
    Card located here:
    You must register/login in order to see the link.

    We will check all game transactions before approving any cashouts.

    Please send an e-mail to This email is not visible to you. after you have made
    your deposit so that your account can be credited the Blackjack Double
    Bonus. Make sure you type "Double Blackjack Bonus Promo" in the
    subject line of your e-mail.


    DECEMBER VOTING PROMO -

    HOLD ONTO YOUR VOTES UNTIL DECEMBER 10th!

    We will be paying you BIG BUCKS for your votes this month!

    Don't waste any of your votes on any other casino until you've seen
    this incredible promo!


    TWO GREAT PROMOS FOR DECEMBER! Take advantage of them today!

    NOTICE: Only one submission per promo, per person will be credited.
    We are now tracking IP numbers, e-mail addresses, home addresses
    and Names to prevent promo abuse. In order to cash out of any of
    our casinos you will need to also provide us with a photoID.

    Once our Promo Abuse list is compiled, we will be posting all abusers
    on our new FRAUD website OnlineCasinoFraud.com for all to see. You
    don't want to wind up on that list do you?

    = = = = = = = = = = = = = = = = = = = = = = = = = =

    3) Pinnace News!

    Your beloved casino manager will be out of town due to the expected
    death of his father from Dec. 1 through Dec. 5, he just wanted to take
    a few needed days off to say goodbye to his dear old dad before he
    passes.

    Our fantastic December voting promo will be announced upon his return.

    = = = = = = = = = = = = = = = = = = = = = = = = = =

    Thanks for taking the time to read our newsletter. We will be sending
    you another issue on the 10th of December.

    If you ever need assistance during your visit at any one of our
    casinos, simply go to the support page for the casino you are playing
    in, locate our "Instant Support" feature, type in your phone number
    and you will be speaking to us within 20 seconds.

    Until next time, GOOD LUCK and Happy Gambling!

    $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $
    $ $ $ $ W I N W I T H P I N N A C E $ $ $ $
    $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $


    To unsubscribe from this group, send an email to:
    This email is not visible to you.


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    eGroups eLerts
    It's Easy. It's Fun. Best of All, it's Free!
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    $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $
    Pinnace Gaming Network News - Wednesday, December 6, 2000
    $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $

    You are being sent this e-mail because you are a registered user
    of the Pinnace Gaming Network of casino sites.

    If you do not want to receive this bi-weekly newsletter containing
    promotions, freebies and network news in the future please send an
    e-mail to: This email is not visible to you.. You will not receive
    any future newsletters regarding any of our great websites.

    Since you are a registered user on the Pinnace Gaming Network,
    all you need to access any of our casinos is your current UserID
    and Password. If it's been awhile and you don't remember either your
    UserID or your Password, send an e-mail to This email is not visible to you.
    and we will confirm who you are. We will then send you both your
    UserID and your Password so you can enjoy all the casinos listed at
    You must register/login in order to see the link.

    = = = = = = = = = = = = = = = = = = = = = = = = = =

    Contents:

    1) Pinnace December Promotions!

    2) Pinnace News!

    = = = = = = = = = = = = = = = = = = = = = = = = = =

    1) PINNACE DECEMBER PROMOTIONS

    DECEMBER BLACKJACK DOUBLE BONUS PROMO -

    Best Promo ever offered by Pinnace!

    Deposit between $5 and $250 into your Pinnace account and you will
    receive a DOUBLE BLACKJACK BONUS from Pinnace.

    Rules: Once you make your deposit you must play your deposit + your
    double bonus before cashing out. ONLY BLACKJACK play will be accepted
    if you choose to partake in this awesome promo. You must wager 10
    times the total amount of your deposit + bonus before cashing out.

    Example: You deposit $5.00, Pinnace gives you $10.00, total $15.00
    Now take the $15.00 X 10 = $150.00 This is the total of the blackjack
    wagers that must be placed before you can cash out.

    Hint: We even increased the Blackjack odds this month just for this
    promo. You can't lose! You may also want to use our Blackjack Strategy
    Card located here:
    You must register/login in order to see the link.

    We will check all game transactions before approving any cashouts.

    Please send an e-mail to This email is not visible to you. after you have made
    your deposit so that your account can be credited the Blackjack Double
    Bonus. Make sure you type "Double Blackjack Bonus Promo" in the
    subject line of your e-mail.


    DECEMBER VOTING PROMO -

    $30 PER VOTE! $30 PER VOTE! $30 PER VOTE!

    Vote for any of the following websites at gambling.com and receive
    $30 for each of your TOPSITE votes. That's a total of $90 FREE bucks
    if you choose to place a total of three votes for Pinnace casinos!
    You'll also be entered into our end of month drawing where you could
    WIN $500 bucks!

    If you are a registered member of gambling.com simply click the links
    below to place your votes. If you place three votes for us,
    gambling.com will also credit you a whole bunch of their free ludos
    for voting three times.

    First, place a vote for Four Aces Casino (10th Spot) at:
    You must register/login in order to see the link.

    Then, place a vote for Ladies Night Casino (14th spot) at:
    You must register/login in order to see the link.

    After you've placed your first two votes above we ecouraged you to
    choose one of the following three casinos to place your remaining and
    last vote at gambling.com. This will help other players that haven't
    been lucky enough to find us, locate more of our sites through
    gambling.com's topsite list.

    1stBet Casino You must register/login in order to see the link.

    All Hours Casino You must register/login in order to see the link.

    Vegas Gold Casino You must register/login in order to see the link.

    After you have placed your votes, send an e-mail to:
    This email is not visible to you. with "Dec. Vote Promo" in the subject line of your
    e-mail to collect your promo money. Make sure to also include your
    "Gambling.com Vote Confirmation" in or attached to your e-mail.

    RULES: You must wager your FREE credits two times over before
    attempting a cash out. You may play ANY casino games that Pinnace
    currently offers.


    We receive thousands of e-mails daily at this address. Please be
    patient. We always pay! When we've credited your account we will let
    you know. ALL CREDITS WILL BE ISSUED ON A FIRST COME FIRST
    SERVED BASIS. DO NOT SEND MORE THAN ONE E-MAIL. It just slows
    down the process for everyone. (PLEASE FOLLOW THE RULES or you will
    not be credited for your efforts)

    If you are not a member of gambling.com and you would like to vote
    for our casinos, register as a member of gambling.com at:
    You must register/login in order to see the link.

    Then re-open this e-mail to place your votes. (It's much easier than
    trying to search for our sites on gambling.com)

    That's it! It's that easy to make yourself $30 - $90 FREE bucks to
    play with at any Pinnace casino!


    TWO GREAT PROMOS FOR DECEMBER! Take advantage of them today!

    NOTICE: Only one submission per promo, per person will be credited.
    We are now tracking IP numbers, e-mail addresses, home addresses
    and Names to prevent promo abuse. In order to cash out of any of
    our casinos you will need to also provide us with a photoID.

    = = = = = = = = = = = = = = = = = = = = = = = = = =

    3) Pinnace News!

    Joseph's Father -

    Joseph has returned from visiting with his father and will resume his
    duties as of today.

    He is very happy to report that his father has not passed away yet.
    His father has cancer and is expected to live only a short time. The
    time that Joseph spent with his dad was very positive and loving.

    We expect Joseph to take another short break upon his father's death
    sometime within the coming weeks.

    Joseph also thanks all of you for your concern and the kind words that
    have been sent to him during his absence.


    Pending GSS Boycott -

    Pinnace is trying to help with the problem that many of you have with
    receiving your winnings Players Fortune Casino.

    GamblingSoftware.com (GSS) provides the gaming software that is
    currently used on all Pinnace casinos. Pinnace does provide it's own
    accounting and support functions and therefore should not be
    considered part of the pending boycott against GSS licensees.

    Pinnace has been and will continue to be your best choice in online
    gambling. You can always rely on Pinnace to make sure that you have
    the best possible gaming experience available on the Internet.

    We will do our best at resolving the problems that Players Fortune has
    created in the past. As always, Pinnace always pays!

    = = = = = = = = = = = = = = = = = = = = = = = = = =

    Thanks for taking the time to read our newsletter. We will be sending
    you another issue in mid December.

    If you ever need assistance during your visit at any one of our
    casinos, simply go to the support page for the casino you are playing
    in, locate our "Instant Support" feature, type in your phone number
    and you will be speaking to us within 20 seconds.

    Until next time, GOOD LUCK and Happy Gambling!

    $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $
    $ $ $ $ W I N W I T H P I N N A C E $ $ $ $
    $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $


    To unsubscribe from this group, send an email to:
    This email is not visible to you.
     
  2. Dec 30, 2000
  3. sirius

    sirius Senior Member

    Location:
    UK
    I managed to find an announcement that they ended the promo a couple of weeks ago but it was in some obscure forum. I wagered over $8000 from my $250 deposit and didn't lose anything luckily. I was expecting the $500 bonus.

    They should have written to the players if they ended the promo.
     
  4. Dec 31, 2000
  5. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Hi Sirius,

    I totally agree with you. If there is a promo for "the month of December" it should last the entire month. All players should assume this is so unless contacted by the casino. If they put this much effort into their newsletter, they ought to be able to send out a brief note stating their promotions schedules.

    Bryan
     
  6. Jan 3, 2001
  7. sirius

    sirius Senior Member

    Location:
    UK
    They haven't replied to my email
     
  8. Jan 3, 2001
  9. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Hi Sirius,

    They replied to mine. Apparently they posted the details in other forums besides Casinomeister's (odd it seems since we've been around longer than most everyone else) Anyway, they stated they would include our forum as well to post their promo details...which I hope should be very clear.

    Bryan
     
  10. Jan 3, 2001
  11. sirius

    sirius Senior Member

    Location:
    UK
    Today they replied. They say they informed me it ended when I emailed them claiming it, but it's a bit too late cos I'd wagered $8000 by the time I read it. I'd already wagered $3000 before I even sent the email claiming the promotion.

    -------------------------------------------------

    I'm trying to figure out why you didn't email the people on your mailing
    list.

    Promo Pat wrote:
    <,
    <, The end date of the promo was posted on ALL messages
    <, boards that accept Pinnace promotion postings.
    <,
    <, The end date for our BJ Promo was 12/15 at Midnight
    <,
    <, Your purchase was made on 12/29 and you were informed
    <, that this promotion had ended and when.
    <,
    <, Don't miss our next promotions coming 1/4 in our newsletter.
    <,
    <, Sam :)
     
  12. Jan 3, 2001
  13. sirius

    sirius Senior Member

    Location:
    UK
    --------

    Most all of our players read our message board on a daily basis.
    This is where it was annonced. End of story.

    Sam :)


    <, The point is if you were cancelling it you must inform the players
    <,
    <, Promo Pat wrote:
    <, <,
    <, <, Very busy with two great promos I guess. We never did send a mid month
    <, <, newsletter.
    <, <,
    <, <, Sam :)
    <, <,


    <, <,
    <, <, <, I'm trying to figure out why you didn't email the people on your mailing
    <, <, <, list.
    <, <, <,
    <, <, <, Promo Pat wrote:
    <, <, <, <,
    <, <, <, <, The end date of the promo was posted on ALL messages
    <, <, <, <, boards that accept Pinnace promotion postings.
    <, <, <, <,
    <, <, <, <, The end date for our BJ Promo was 12/15 at Midnight
    <, <, <, <,
    <, <, <, <, Your purchase was made on 12/29 and you were informed
    <, <, <, <, that this promotion had ended and when.
    <, <, <, <,
    <, <, <, <, Don't miss our next promotions coming 1/4 in our newsletter.
    <, <, <, <,
    <, <, <, <, Sam :)
    <, <,
    <, <, --
    <, <, Samantha Swift
    <, <, Pinnace Investments N.V.
     

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