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phoenician, starting to agree with steed

Discussion in 'Online Casino and Poker Complaints - old section' started by liquidsoap, Dec 16, 2005.

    Dec 16, 2005
  1. liquidsoap

    liquidsoap Dormant account

    Occupation:
    my self
    Location:
    home
    added on to my post in steeds phoenicians expierence, i played and i won 400 off of 50 dollars:thumbsup: :thumbsup: :thumbsup:

    thats not a big win but nothing to complain about

    so first

    try to withdraw instantly goto support to find out how they said every thing looks good now go do it in the cashier

    i was like sweet i am gonna get my money instantly, look at the terms and conditions instant withdraws all only available for deposits 100 or over so i am like fine ill get it flushed it will take a day. they dont offer that

    So i withdraw 400 and then 50 a little later so my wife can play a little bit, which she always loses, so i wanted less money in there, after she was done a day later i reversed 50 of the withdraw figuring it wouldnt affect the 400.

    WRONG

    i had to wait another 24 hours, so i am getting even mader, now i goto my account, and the withdrawl is not pending anymore so i goto neteller nothing, i goto live support, they said since it was revesrsed i have to wait another 24 hours which i already knew so my withdraw has just left pending, so i asked when it will get to neteller, they said first thing monday morning i was like :what: :what: :what: :what:

    so then i asked about the first deposit bonus which i never claimed well figured o well need to do something, so i went to live chat again, and asked if i claimed a bonus will it affect my withdrawl, they said no, finally some thing good out of it right :p

    WRONG.

    i then asked if i can claim the first deposit bonus, they said i already got it, i did meet the playthrough if i wouldnt have i woulda flat out closed my casino account from there, but i did meet it, so then i am thinking i didnt even no i got the bonus i autospin, they couldnt have sent me an email or nothing.
    well looks like back to the basics, 32 red and inter casino

    thanks for the 350 in profit phoenician youll never get a cent of mine again


    overall my worst microgaming expierence i ever had, reasons a little different then steeds

    maybe i just get mad at stupid things, but this is worse then my expierence with black widow casino
     
    1 person likes this.
  2. Dec 17, 2005
  3. slotchik

    slotchik Dormant account

    Occupation:
    Marketing
    Location:
    USA
    why did you reverse it???

    Why didnt you leave it alone...and let the withdrawel go through the entire process?????

    I've NEVER had a problem with Phoenician...

    and once I didnt get my bonus...I went to live help and they added it..
    Not a problem.
     
  4. Dec 17, 2005
  5. slotchik

    slotchik Dormant account

    Occupation:
    Marketing
    Location:
    USA
    i then asked if i can claim the first deposit bonus, they said i already got it, i did meet the playthrough if i wouldnt have i woulda flat out closed my casino account from there, but i did meet it, so then i am thinking i didnt even no i got the bonus i autospin, they couldnt have sent me an email or nothing.
    well looks like back to the basics, 32 red and inter casino



    HUH???????
     
  6. Dec 17, 2005
  7. johnsteed

    johnsteed Ueber Meister

    Occupation:
    N/A
    Location:
    N/A
    "CH-CH-CH-CHANGES..."

    ***

    Hi liquidsoap,

    Reading what you said yesterday in the other thread, it seems that they have changed their T&C's on instant withdrawals. I could be wrong, but I thought it used to be instant on anything (as little as $20), but that after the 1st withdrawal of the month, there's a charge after that (or am I thinking Bet365 at $50 minimum... hmmm). Anyways, I don't recall ever reading (and I ALWAYS read the T&C's) about having to deposit at least $100 in order to be able to use the instant method. Would it be possible to (I know, I know) reverse your winnings, deposit another $100, play a few hands, and then withdraw it instantly? Waiting a couple days isn't a big deal, but it IS if you were expecting to get it instantly (as promised).

    While I agree that our cases are different, how they are the same is Phoenician changing their terms, and flip-flopping. That's not good for an MG casino to be doing. :mad:

    I guess I've been spoiled by a place like 32Red without ever running into these kinds of problems, so I somehow expect all MG casinos to follow suit when it comes to their T&C's (meaning they're IRON-CLAD).

    Well, like you said, at least you'll be getting your winnings Monday. You're up $350 on them. :thumbsup:


    Sidenote: I'm beginning to wonder if slotchik truly is Christine Lahti. My only hesitation is that I have a hard time visioning Mrs. Lahti using so many exclamation & question marks when she's writing. Her characters were generally hard, yet soft.


    ***
     
    Last edited: Dec 17, 2005
  8. Dec 17, 2005
  9. paul02085

    paul02085 Senior Member

    Occupation:
    Fishing :)
    Location:
    USA
    Just watched a movie call The Doctor and she played wife of the dr (william hurt). I told my wife during the movie she is a very good actor. Funny u should mention her. (BTW, it is a really good movie!).
     
  10. Dec 17, 2005
  11. Pinababy69

    Pinababy69 RIP Lisa

    Occupation:
    Crusader
    Location:
    Toronto, Ontario - Canada
    Excellent movie!!! A doctor gets a taste of his own medicine, lol. I guess it is true that doctors make the worst patients.
     
  12. Dec 17, 2005
  13. johnsteed

    johnsteed Ueber Meister

    Occupation:
    N/A
    Location:
    N/A
    Let's dance...

    ***

    How do you like that? Now I've got this sudden urge to watch "The Big Chill". Since I'm too busy trying to catch paul02085's unattainable #1 placing on SpringBreak over at 32Red, IF I were to catch you, I'll celebrate with the exact same dance Kevin Kline trotted-out in that kitchen scene with Glenn Close (slightly esoteric reference).


    ***
     
  14. Dec 17, 2005
  15. paul02085

    paul02085 Senior Member

    Occupation:
    Fishing :)
    Location:
    USA
    Yes. Was quite a different man when circumstances changed eh? And yes he was a terrible pain in the u know where as a patient. I could really relate to all of the filling out of forms.
     
  16. Dec 17, 2005
  17. paul02085

    paul02085 Senior Member

    Occupation:
    Fishing :)
    Location:
    USA
    The Big Chill, seems so long ago. All the best on Mr. SpringBreak and I am sure Mr. Ware appreciates all efforts:)
     
  18. Dec 17, 2005
  19. philipfromparis

    philipfromparis Dormant account

    Location:
    Paris, France
    total bullshit, very deceptive

    :mad: I remember having played there with my wife.The problem is that we registered just because we've been attracted by their ad "instant neteller withdrawal". We managed to have a balance near 2000USD, and when we asked for an instant withdrawal, they said it was for VIP player only. At the end of the day, we lost everything:mad: :mad: :mad:

    But the sole reason why we registered there was their "instant neteller withdrawal". We've been fooled:mad: :mad: :mad: That's the reason why I won't play in that place in the futur !!


    Philipfromparis
     
    Last edited: Dec 17, 2005
  20. Dec 17, 2005
  21. slotchik

    slotchik Dormant account

    Occupation:
    Marketing
    Location:
    USA
    well if you'd read before playing, you'd know the rules were...that it was for VIP's only at first. IT's now open to everyone. IT's not the casino's fault you blew back your money! Geeez
     
  22. Dec 17, 2005
  23. liquidsoap

    liquidsoap Dormant account

    Occupation:
    my self
    Location:
    home
    i didnt reverse it its still coming, and i just wanted to see what the bonus rules were, maybe i could claim it and it wouldnt affect my withdrawl, but they said they automatically claimed it
     
  24. Dec 17, 2005
  25. liquidsoap

    liquidsoap Dormant account

    Occupation:
    my self
    Location:
    home
    i was speaking in gaint sentences

    they said i already got the bonus

    i then asked about the playthrough they said i meet it

    if i didnt meet it i woulda fliped out

    enough i am sticking to 32 red and inter casino

    hope that helps
     
  26. Dec 17, 2005
  27. suzecat

    suzecat Dormant account CAG MM webmeister

    Occupation:
    Retired
    Location:
    California
    Getting back to the instant Neteller requirements at Phoenician. I seem to recall that you must have made deposits totalling a minimum of $100 to qualify for the instant payment. That suggests to me that the sum of all your prior deposits count toward the $100 minimum. The instant payment could not exceed $500.
     
  28. Dec 17, 2005
  29. philipfromparis

    philipfromparis Dormant account

    Location:
    Paris, France

    mmmm...actually, it was at the very beginning of their "instant neteller withdrawal". I signed-up via an affiliate link and I'm pretty sure that there were at this time no reference to the obligation of beeing or becoming a VIP player in their TCs :D :D

    Philipfromparis
     
  30. Dec 18, 2005
  31. johnsteed

    johnsteed Ueber Meister

    Occupation:
    N/A
    Location:
    N/A
    Bonsoir...

    ***

    philipfromparis





    He's quite right about this. I had heard about their instant withdrawals, and they had already been promoting it as such (a few months ago). I recall having heard about it here at Casinomeister.com, as well as reading about it over at Bonusrating.com. Just prior to making my deposit, I was chatting with an online rep. who had indicated that they were offering instant withdrawals. Now, just to make sure on my part, I like to MAKE SURE about these things, and that rep later (and not initially) indicated that their instant withdrawals (at that time despite advertising otherwise) were only for VIP players. I believe it was about a week after that point (maybe 3 months ago), where they removed having to have the VIP status in order to be allowed to use the instant withdrawal feature (thus allowing ANY player to be able to use instant).


    ***


    And in liquidsoap's case, this is the first I hear about having to deposit a minimum of $100. Maybe I'm wrong, but I don't recall ever reading anything about that in the T&C's (although they may have changed their T&C's... again :rolleyes: ).


    On a personal note, I'm glad to hear that you were able to come out ahead liquidsoap. :) At least you know you'll be getting your money sometime tomorrow. You can NEVER go wrong with 32Red or InterCasino. I can't speak for InterCasino, but whenever 32Red does grant me a bonus, the wagering requirements are very managable, and they never change those requirements on the fly (just so they can come out ahead). :cool:


    ***
     
    Last edited: Dec 18, 2005
  32. Dec 18, 2005
  33. liquidsoap

    liquidsoap Dormant account

    Occupation:
    my self
    Location:
    home
    steed i dont no what it is, but i love reading your posts
     
    1 person likes this.
  34. Dec 19, 2005
  35. liquidsoap

    liquidsoap Dormant account

    Occupation:
    my self
    Location:
    home
    i got payed took 5 days but :thumbsup: :thumbsup: :thumbsup: :thumbsup:
     
  36. Dec 20, 2005
  37. liquidsoap

    liquidsoap Dormant account

    Occupation:
    my self
    Location:
    home
    well i lied, deposited 50 back into phoenician, and heres what i got 180 spins at jungle jim without a feature betting 60 cents a spin with the big win totalling at totalling a little over 3 dollars. it lasted a wooping 13 minutes :mad:
     
  38. Dec 21, 2005
  39. DsyGrl

    DsyGrl Dormant account

    Occupation:
    Sales
    Location:
    Washington State
    Speaking of Pheonician....

    I have recently moved. And I understand that they are covering their rears, but I just went to sign on and start playing and they told me some "random security check" BS about how my account is frozen. I've never even made a deposit here before, just would play for free and now I want to really play now that I have a "feeling" for the games. Kind of annoyed. Their deposit bonuses seem to good to be true anyway.

    So Red32 here I come.... :) Had never heard of them until now, but I figure it's worth a shot!!!
     

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