lamber
Dormant account
- Joined
- Jan 25, 2005
- Location
- Los Angeles
Does this sound crazy to you? Or is it just me?
I signed up at Phoenician. They offered
1st 100 deposit 100 bonus
2nd 600 deposit 300 bonus
3rd 3200 deposit 800 bonus
I did all three and lost everything very quickly. Then I got an email saying I had been upgraded to Silver status, and if I deposit $50 I would get 50 bonus. I did, and I lost the 50 bonus (they have a separate account for the bonus) and then caught a little luck and ran the 50 into about 1300.
When I tried to cash out they said I hadn't met the wagering requirement. I asked what remained and they told me that my wagering requirement was
100+600+3200+50 times 10 = 39,500 of which I had only wagered 9,500. Believe me, if I knew that my $50 deposit was going to have a $30,000 wagering requirement I never would have done it. Shouldn't the wagering start over if you lose all your money?
What makes matters worse, I asked if I made a deposit with no bonus, and they said I would still have to make up the 30,000 in wagering to cash out.
Does this make sense to anyone? The customer service was very fast, and pleasant, but why would anyone go back to play there with these rules
I signed up at Phoenician. They offered
1st 100 deposit 100 bonus
2nd 600 deposit 300 bonus
3rd 3200 deposit 800 bonus
I did all three and lost everything very quickly. Then I got an email saying I had been upgraded to Silver status, and if I deposit $50 I would get 50 bonus. I did, and I lost the 50 bonus (they have a separate account for the bonus) and then caught a little luck and ran the 50 into about 1300.
When I tried to cash out they said I hadn't met the wagering requirement. I asked what remained and they told me that my wagering requirement was
100+600+3200+50 times 10 = 39,500 of which I had only wagered 9,500. Believe me, if I knew that my $50 deposit was going to have a $30,000 wagering requirement I never would have done it. Shouldn't the wagering start over if you lose all your money?
What makes matters worse, I asked if I made a deposit with no bonus, and they said I would still have to make up the 30,000 in wagering to cash out.
Does this make sense to anyone? The customer service was very fast, and pleasant, but why would anyone go back to play there with these rules
