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Payspark Problem

Discussion in 'Online Casino and Poker Complaints - old section' started by texas hooters, Jan 21, 2006.

    Jan 21, 2006
  1. texas hooters

    texas hooters Dormant account

    Occupation:
    Oil and Gas
    Location:
    Texas
    Do any of you here use this webwallet and if so do you have problems getting your money ? I received an email from them 2 days ago that a payment had been made successfully to my account. The money still isn't in my account and for some strange reason they can't seem to tell me when it will be there.
     
  2. Jan 22, 2006
  3. fixit4utoo

    fixit4utoo Dormant account

    Location:
    Tucson AZ
    Hooters,
    I used them in the past and I had the same thing happen to me. It ended up showing up a couple of days later. Their support sucks. Good luck to you.
    Phil
     
    1 person likes this.
  4. Jan 22, 2006
  5. texas hooters

    texas hooters Dormant account

    Occupation:
    Oil and Gas
    Location:
    Texas
    Phil ~ Thank you for letting me know this ! I received the email saying the funds were there the morning of the 19th and they still aren't there. If I ever get paid I will closing my account with Payspark. I think the casinos should be more careful of which webwallets they choose to use.
     
  6. Jan 22, 2006
  7. AussieDave

    AussieDave Dodgy whacko backstabber

    Occupation:
    Gaming SEO Specialist & Casino Webmaster
    Location:
    Australia
    Try contacting PCS (Proc Cyber Services) you know the eProcessor for a lot of MG casinos. Payspark is a subsidiary of PCS. When it was release (2001) it was excellent, but now I don't use it anymore. Stick to Neteller it's far better IMO.
     
  8. Jan 23, 2006
  9. texas hooters

    texas hooters Dormant account

    Occupation:
    Oil and Gas
    Location:
    Texas
    Payspark totally sux ! I have been waiting since the 19th and still nothing in my account !
     
  10. Jan 23, 2006
  11. AussieDave

    AussieDave Dodgy whacko backstabber

    Occupation:
    Gaming SEO Specialist & Casino Webmaster
    Location:
    Australia
    Which casino were you receiving the funds from? Or did you send Payspark a wire transfer?
     
  12. Jan 23, 2006
  13. suzecat

    suzecat Webmeister CAG MM webmeister

    Occupation:
    Retired
    Location:
    California
    Maybe it is just my skeptical self venting a bit, but the word "float" comes to mind after learning that PCS and Payspark are in bed together.
     
  14. Jan 24, 2006
  15. texas hooters

    texas hooters Dormant account

    Occupation:
    Oil and Gas
    Location:
    Texas

    Grand Bay
     
  16. Jan 24, 2006
  17. Pinababy69

    Pinababy69 RIP Lisa

    Occupation:
    Crusader
    Location:
    Toronto, Ontario - Canada
    hOOters, did CGB send the money on the 19th? Or is that when Payspark said they received it? Has Payspark confirmed in writing that they are in receipt of the money? I have used Payspark for three years, back to when they were Gaming Card and have never experienced any problems if a casino and/or affiliate company has actually released the funds to them. The only time I had a problem was when I received an email from Payspark telling me I had received an affiliate payment, but when I logged in my account, it showed a balance of zero? So I emailed them and they assured me my money was there, but due to some technical glitch, it just wasn't showing on the website. So I went to make a deposit, and sure enough it went through. The next morning it was fixed, and my balance was showing.
     
  18. Jan 24, 2006
  19. AussieDave

    AussieDave Dodgy whacko backstabber

    Occupation:
    Gaming SEO Specialist & Casino Webmaster
    Location:
    Australia
    :lolup:

    Someone please correct me if I'm wrong here, before the recent Referback takeover by Carmen Media (Belle Rock Entertainment), that was (referback) a subsidiary of PCS too.
     
  20. Jan 24, 2006
  21. texas hooters

    texas hooters Dormant account

    Occupation:
    Oil and Gas
    Location:
    Texas

    On the 19th I received this from Payspark.

    Subject: Your PaySpark payment
    Date: Thu, 19 Jan 2006 10:54:15 -0000

    Dear Janet XXXXX

    We take great pleasure in informing you that your requested payment to your PaySpark Account was done successfully.

    Today there is still nothing in my account and this is what they have to say.

    Dear Janet


    Thank you for contacting PaySpark.



    We would like to inform you that we have received and acknowledged your email. Kindly be advised that we are currently investigating your query and as soon as we have a resolution, we will notify you accordingly.



    Should you require any further assistance, please do not hesitate to contact us.



    Kind regards



    The CSC24Seven Team
     
  22. Jan 24, 2006
  23. Pinababy69

    Pinababy69 RIP Lisa

    Occupation:
    Crusader
    Location:
    Toronto, Ontario - Canada
    Hmmm, well that is just unacceptable hOOters!! I would be driving them nuts til they gave me some sort of satisfactory answer as to where in the hell my money was. I know you're not shy, lol. I would be emailing them again, anytime soon actually as they are six hours ahead of us, so it is 7 a.m. there and their bank opens within the next hour or so. Tell them first of all that you want confirmation first of all that they have received the payment from CGB. Then ask them for a transaction # for the payment, and ask the CGB cashiers also for the transaction #. Then let me know what they say, if anything.
     
  24. Jan 24, 2006
  25. texas hooters

    texas hooters Dormant account

    Occupation:
    Oil and Gas
    Location:
    Texas
    Pina ~ There have been many emails exchanged over this between me and Payspark. First it was going to be there in 12 hours then 24 hours, and then it should be in your account shortly. Then I guess to shut me up they said they don't process payments over the weekend so it will be Monday. So Monday is here and that was the latest email...that they are investigating.

    I'll ask for a transaction number and see what happens.
     
  26. Feb 1, 2006
  27. occ123

    occ123 Dormant account

    Occupation:
    IT professional
    Location:
    USA
    Hi,
    Something like this happened to me about a year ago. I did eventually get my money. I received the same uniform emails from them for about two weeks and finally after several emails, they said they will 'investigate' this. After that, the money was in my account in about a week. Hope you get it, Texas.
     

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