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Payout problem with Bellerock again

Discussion in 'Casino Complaints - Non-Bonus Issues' started by NOGOLD, Sep 17, 2007.

    Sep 17, 2007
  1. NOGOLD

    NOGOLD Dormant account

    Occupation:
    Accountant
    Location:
    US
    After the fiasco last fall I was ready to give up, but Bellerock assured I would get paid in the future. I did get paid the money from last May, had some winning and played for months on them. Finally had to start depositing which unfortunately one of my bank debit cards works. After losing thousands, finally hit for $4000, ask for a check for $3250. Takes about a week to get to me. I deposit the check and now two weeks later my bank has sent it back to me and taken the funds out of my checking account. I cannot understand with all the players they have how they send back checks? Anyone else having problems with Bellerocke, i.e., Luckynugget, Riverbelle, Jackpot City?
     
  2. Sep 17, 2007
  3. lojo

    lojo Banned User - repetitive violations of <a href="ht

    Occupation:
    Tradesman
    Location:
    USA
    No problems here. It may have been the size of the check set off 'red flags', the processor was investigated and the transaction denied (possibly crippling the processor?)

    Have you PM'd a rep here? http://www.casinomeister.com/forums/members/bellerock.html

    Good luck:thumbsup:

    edit: I see the CSR hasn't been on since August 17th could be no email notifications of PM's as there haven't been other problems? Hope it all works out for you and soon.
     
    Last edited: Sep 17, 2007
  4. Sep 18, 2007
  5. yameater

    yameater Meister Member

    Occupation:
    Chauffeur
    Location:
    USA, N.C.
    Hi NOGOLD,
    I've cashed out from Gaming Club with no problems. It takes too long (about 2 weeks or so), but the checks have been good. I hope you can get the problem fixed.Good luck.
     
  6. Sep 18, 2007
  7. buzzweisergrl

    buzzweisergrl Dormant account

    Occupation:
    hospital worker
    Location:
    usa
    Was it returned for NSF or did your bank deny it?
     
  8. Sep 18, 2007
  9. bellerock

    bellerock Casino Representative

    Occupation:
    CSR Supervisor
    Location:
    South Africa
    Hi Nogold,

    please PM your details to me and I will look into this for you.

    Best regards,

    Belle Rock
     
  10. Sep 19, 2007
  11. NOGOLD

    NOGOLD Dormant account

    Occupation:
    Accountant
    Location:
    US
    Bellerock Problem

    My rep appears to be taking care of it. They are going to wire me the money along with another $7000 I won earlier this week. Really hope it works as after having to cash out to get the wire over $10,000. I was just playing off what was left in the accoutn at $25 a hand on Aces and Faces and look what happened.
     
    6 people like this.
  12. Sep 19, 2007
  13. wangpoker

    wangpoker Experienced Member PABnononaccred2 webmeister

    Occupation:
    affiliate marketing
    Location:
    Ontario/Canada
    congratulations!
    Nice win
     
  14. Sep 19, 2007
  15. lojo

    lojo Banned User - repetitive violations of <a href="ht

    Occupation:
    Tradesman
    Location:
    USA
    WHOOOOOTY!!!!:thumbsup:
     
  16. Sep 20, 2007
  17. SeanMan

    SeanMan Dormant account

    Occupation:
    IT
    Location:
    US
    Has anyone heard of getting a QuickTender account with Belle Rock? They are always sending me emails to create an account with QuickTender.
     
  18. Sep 20, 2007
  19. Mousey

    Mousey Ueber Meister Mouse CAG

    Occupation:
    Pencil Pusher
    Location:
    Up$hitCreek

    Do you have any idea how long it's been since I've seen one of those on my computer??? :eek2: :eek: :D Beautiful!!!
     
  20. Sep 20, 2007
  21. Pocketdiggers77

    Pocketdiggers77 Gamester

    Occupation:
    Systems Analyst
    Location:
    On Top of Old Smokey
    Wow! Not bad for farting around.
     
  22. Sep 20, 2007
  23. NOGOLD

    NOGOLD Dormant account

    Occupation:
    Accountant
    Location:
    US
    Still not resolved

    Thanks everyone. Well I thought my problem was resolved, but know I am stuck in the address problem. Sent my documentation, however I don't use my home for casino mail as my wife does not appreciate all the junk mail that comes with it. Bellerocke has know this for years, not even sure why I had to send information again. I am hoping the Bellerock rep on this site can help as reviewing other post with the same problem he seems to have been able to resolve it.

    To answer anothe post. I have used Quick Tender and there is nothing Quick about it. In fact I am waiting for funds from three days ago to hit it. I cashe out via them to ACH and it took a week, but at least I got paid.
     
  24. Sep 21, 2007
  25. NOGOLD

    NOGOLD Dormant account

    Occupation:
    Accountant
    Location:
    US
    Maybe I will get Paid

    Well as of this morning I have been told that my documentation had been accepted and that a wire transfer is on the way. It is a holiday in Gibraltar on Monday so will follow up on Tuesday to see if it actually happened.
     
    1 person likes this.
  26. Sep 28, 2007
  27. tableplay

    tableplay Dormant account

    Occupation:
    analyst
    Location:
    california
    quicktender

    I've done this. It works fine at the Gaming Club. I would also suggest that the original poster use this method for future action at Belle Rock (although I realize that this doesn't help for the current situation).

    Cheers, tp.
     

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