Payout issue with Unibet

colinsunderland

Experienced Member
webmeister
MM
Joined
Jan 28, 2016
Location
uk
^ you are lucky you have a rep that is afflaited with the casino on the other hand several people lost alot of $$$ because of the dirty stalling tactics this casino has used including me. Now i am not getting any help from this site even though in the email the casino has said this statement below that they retain "data".

"
Thanks for contacting Unibet.

We would like to confirm that your account was suspended permanently.

Regarding your data, please see our Terms and Conditions below:


9 How long will Unibet keep my data?

We will only retain your information for as long as needed to fulfill the purposes for which they are collected.

While you are a customer, we will need to retain your information to meet our legal and contractual requirements. However, when you cease using Unibet's Services, we will still retain your personal information for a period of time. There are several reasons why we retain your information, these include:

-To comply with legal obligations under EU/local laws (for example, anti-money laundering regulations, or licensing regulations);
-To establish or defend legal claims (for example negligence claims) which could be made against us;
-To comply with our contractual obligations and rights in relation to the information involved;
-Our legitimate interests where we have carried out balancing tests;
-To comply with guidelines issued by relevant data protection authorities.


Apologies for any inconvenience caused, however I trust this answer meets with your understanding and if there is anything else we could help you with, do get back to us.


Best Regards,

Ivanna"
this site? As in Casinomeister?
You said the issue was resolved then it wasn't then told them to stop communicating with you, which would also mean they couldn't with Max, so not sure what you were expecting to happen?
 
Unibet is reviewed at Casinomeister. It is an CM Accredited, vetted, and highly recommend casino listed at our site.

tdotclub

Newbie member
PABnoaccred
Joined
Aug 11, 2020
Location
Toronto
this site? As in Casinomeister?
You said the issue was resolved then it wasn't then told them to stop communicating with you, which would also mean they couldn't with Max, so not sure what you were expecting to happen?
i never once said for them to stop communicating, i did say to mark it resolved because i found it pointless when unibet starts lying saying they had merchant problems from 09/04 and 22/04 "to add credibility" but its been 1 month and they still keep stalling so they cant blame 09/04 to 22/04. Then i simply ask unibet to close my acount and then i re-open my case here out of desperation.

This is what max said and i think this is a tatic to stall even more as i mentioned no casino sites delete data right away even unibet emailed me as i mentioned earlier they keep data.

"
Hello,

Unfortunately it seems we won't be able to progress any further with your complaint as we have received this from the casino:

Looking at the account the customer has requested to close his account permanently with us and requested to delete all data.

As per this request there is very little I can do here as customer has revoked his consent for further contact from us.

I believe that kills your PAB right there: case closed.

If you wish to pursue this further you'll have to take it to the casino's designated ADR."
 

Slottery

Senior Member
PABnoaccred
MM
Joined
Aug 21, 2017
Location
Malta
If you asked to "be forgotten", they probably don't share your information with anyone except some regulators or authorities if required but voluntarily sharing any information about a person who has asked it to be deleted would be bit strange, even they have it. Like it's said in their reply:
As per this request there is very little I can do here as customer has revoked his consent for further contact from us.
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
Well according to the OP @tdotclub, all of you are a bunch of online casino affiliates, and a bunch of shills.

You do not have permission to view link Log in or register now.


I am also a casino pimp. :lolup:

This is the thanks we get for offering a platform for EVERYONE and to provide a FREE service to solve any casino complaints. Looking at this thread - Colinsunderland is the only affiliate webmaster, and I'm not even sure how active he is on the affiliate side of things. In this thread I felt he was posting very balanced criticisms. How is he a shill?

It's pretty sad that tdotclub is disparaging me, our free service, and all of you belittling you as paid for shills. I honestly thought we were quite helpful and I am questioning whether or not to charge this guy for our services of being an intermediary between him and Unibet, brief as it was.
 
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colinsunderland

Experienced Member
webmeister
MM
Joined
Jan 28, 2016
Location
uk
Well according to the OP @tdotclub, all of you are a bunch of online casino affiliates, and a bunch of shills.

You do not have permission to view link Log in or register now.


I am also a casino pimp. :lolup:

This is the thanks we get for offering a platform for EVERYONE and to provide a FREE service to solve any casino complaints. Looking at this thread - Colinsunderland is the only affiliate webmaster, and I'm not even sure how active he is on the affiliate side of things. In this thread I felt he was posting very balanced criticisms. How is he a shill?

It's pretty sad that tdotclub is disparaging me, our free service, and all of you belittling you as paid for shills. I honestly thought we were quite helpful and I am questioning whether or not to charge this guy for our services of being an intermediary between him and Unibet, brief as it was.
Haha, what a plank. I'm hardly a casino shill, I'm probably more critical of casinos if they do something wrong than anyone, and would hardly defend Unibet if it wasn't justified, considering they ripped me off on the affiliate side lol.

And tdotclub, if they don't usually pay in seconds, please feel free to explain the time stamps below. Withdrawal from unibet 12.20. Payment into skrill 12.20.

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