Payment run around

Bigsi3

Newbie member
PABnoaccred
Joined
Dec 5, 2020
Location
New Zealand
Hi all.

been reading posts about slow withdrawals etc and have a question.

‘At what point can a casino be held responsible for players having withdrawals drag for a month say with no explanation why?

and if it’s for a sizeable amount is there any way of getting money back that has been played back that wasn’t cancelled by the player due to the shagging around?

cheers
 

Betreels Casino & Sports

Betreels Casino and Sportsbook
Joined
Jul 27, 2016
Location
UK, Malta, Ireland, Curacao
Hi,

It will help if you name the casino as there might be a Rep available here. If it is a properly licensed casino, then you may have some options regarding reporting them. As for getting a refund for money that was played out, then I am afraid the answer is no.

Casinomeister offer a PAB (Player Arbitration) service. You can read about it here and submit a complaint.

All the best,
Jonathan
 

Bigsi3

Newbie member
PABnoaccred
Joined
Dec 5, 2020
Location
New Zealand
Yeah I flicked the rep a message.
I’m not to fussed I’ve been gambling bout 25 years now so had my share of ups and downs.
I just see a shit load of posts from people not getting paid and was curious as to how they can get away with it.I mean if they say ya gonna get paid in 3-5 days or something surely they must have to.
 

maxd

Complaints (PAB) Manager
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia
... if they say ya gonna get paid in 3-5 days or something surely they must have to.
Just my 2 cents worth but in my experience in the business -- almost as long as yours :) -- I'd say that your average casino will do exactly what they are compelled to do. If they are in a heavily regulated jurisdiction then the licensor sets (most of) the rules. If they are in a lax jurisdiction then economics -- their desire to be and stay profitable -- largely determines how they act. And if they are in a totally unregulated zone then all bets are off: you get what you're given, full stop.

So "surely they must"? Says who? That's what it really comes down to.

Oh, and +1 on what Betreels said: if you spent it then it's gone. After 25 years I would have expected that you would have learned that lesson a few times over.
 

Bigsi3

Newbie member
PABnoaccred
Joined
Dec 5, 2020
Location
New Zealand
I have a few times over well and truly.
Only been playing online for probably 5 years though.like I said just curious I suppose it comes down to finding that 1 casino who will play the game. I just verified a while ago on one of your accredited ones so we’ll see
 
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