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Patience levels when you first join

Discussion in 'Online Casinos' started by worldlad, Feb 7, 2017.

    Feb 7, 2017
  1. worldlad

    worldlad Crybaby McCryface

    Location:
    Who gives a shit
    OK so you join up to a casino as a new player and you make your first deposit and you lose, you keep depositing and play a wide range of different games from slots, blackjack and roulette etc but whatever you seem to do you just keep losing.

    How do you react and at what point do you say to yourself enough is enough, do you close your account? Make a complaint? Self Exclude? Forget about it? Move to another website etc?
     
  2. Feb 7, 2017
  3. interlog

    interlog Senior Member MM webmeister

    Occupation:
    Manager
    Location:
    London
    Make a complaint about what? Never self exclude but if you feel a particular casino is unlucky then just move to the next one.
     
  4. Feb 7, 2017
  5. worldlad

    worldlad Crybaby McCryface

    Location:
    Who gives a shit
    LOL..

    Well if you was playing a slot at say £2 per spin and you spend like £2k and not even trigger a feature you wouldn't speak to them about it and complain? How on earth are developers and casinos meant to improve if people don't give feedback/suggestions or complain!

    Why do you think many products have freephone numbers on consumer items, because in order for a company to be successful they need to be listening when things go wrong or right.
     
  6. Feb 7, 2017
  7. goatwack

    goatwack enthused hangman CAG

    Occupation:
    Turns Tricks
    Location:
    Londonia
    I'd forget about it and move on, the games aren't going anywhere. The best rule to follow is not to chase, because no matter how much you think the slots owe you they can't be forced to pay out.

    Complaining won't do much good because you've made an agreement with the casino that gambling is fickle by nature and can favour either party, so if you have the wrong expectations going into it then you're in for a surprise as all games are weighted towards the caino anyway.

    Chalk off your losses, we've all had them, and find that when you return a few days/weeks later those games will inevitably turn a corner. It's usually when you least expect to win that the big hits come chugging along :cool:
     
  8. Feb 7, 2017
  9. interlog

    interlog Senior Member MM webmeister

    Occupation:
    Manager
    Location:
    London
    Well the casino (the subject of your post) has no control over the slot so no point complaining to them so not sure why you laughed out loud at what I said :confused:
     
  10. Feb 7, 2017
  11. worldlad

    worldlad Crybaby McCryface

    Location:
    Who gives a shit
    OK. Let me try and put it another way, let's say NetEnt developed a slot it hardly ever triggered a bonus players throughout hundreds of Casinos had closed down accounts or made complaints that they feel they didn't get a 'game' for the money, do you honestly think Casino's would then not provide the negative feedback to developers?

    New updates and changes are made all the time to games from bug issues and feature improvements. The developers can also see machines which suddenly see a fall in revenue and will spend vast amounts of money in research to find out why players have stopped playing. Sometimes the research shows that improvements can not be made so they just scrap the game altogether or casinos will no longer renew licences etc.


    Players don't mind losing money if they feel they've had a good game, but a machine that just takes takes takes is the biggest reasons why players become angry and eventually they just do not return.
     
  12. Feb 7, 2017
  13. Jasminebed

    Jasminebed Closer to 100 than Birth

    Occupation:
    Not in workforce
    Location:
    Ontario
    Don't self exclude, unless you have a gambling problem and want to quit for good, or at least a lengthy period. You can run into later problems with sister sites. It's not always easy to tell who is linked to who, and casinos even change hands, so if for instance you favourite casino buys a property you've self-excluded at, it might mean problems for you.

    I don't think it's unreasonable to complain politely about a bad run of luck. But that's what it is, not the casino's fault. But many will offer a comp of some kind if you've had a really bad run.

    I'm not very swift to leave a casino due to poor runs, even lengthy ones. If game selection and play is good (ie little lagging and disconnects), support is efficient and knowledgeable, the casino offers me attractive bonuses, and at least from other people's reports, pays within a reasonable time frame, I do tend to stick it out.

    But that's a personal choice. If you choose to stop playing because it's not your lucky spot, I can not blame you.
     
  14. Feb 7, 2017
  15. TradaCasino

    TradaCasino Official rep for Trada Casino

    Occupation:
    Head of Casino
    Location:
    Dublin, Ireland
    What would also affect your experience is the slots you choose to play. Each spin is random, so while you might experience a bad run, someone else might hit two features in a row. You would need to put a significant amount of time into one game to get a true understanding of how it pays.

    For example, if you opt for high volatility games you are less likely to hit the feature on a regular basis. In Dead or Alive, you will hit the bonus round about 0.66% of the time - once you're in the bonus round you will get the re-trigger (5 individual wilds) 2.2% of the time (so quite rare). On the other hand, if you play Bloodsuckers, you will hit the bonus game 2.1% of the time, so you would definitely get longer sessions on this game, but not as high a win potential.

    I suppose the answer to your question depends on a number of factors - what amount you like to cashout at (2x deposit...10x deposit... etc), what games you're playing, how much you bet per spin. Maybe with this information the CM community could share some ideas on managing bankroll, some different slots that suit your style of play, ideas on when to cash-out etc.
     
  16. Feb 7, 2017
  17. Harry_BKK

    Harry_BKK Senior Member CAG mm1

    Occupation:
    job is OK
    Location:
    Balcony
    Really strange that gamblers brag about their big wins aka certain CM threads or other websites... all is well but the soon a losing streak is looming and maybe persists for a while, which it always will by nature of the games, the crying and complaining starts.

    If you can't take the losing periods like you can the winning ones then stop gambling. Or play only at minimum bets to reduce losses.

    What shall a casino or a game developer do in your view..... giving you guaranteed winning sessions every time you log in?

    Just because you are not winning or getting a bonus round doesn’t mean that others don't.
     
  18. Feb 7, 2017
  19. Lincolnuk

    Lincolnuk Senior Member MM

    Occupation:
    Company owner
    Location:
    Lincolnshire

    Close account when...... How about at the point it no longer becomes fun
     
  20. Feb 7, 2017
  21. adamtheaddict

    adamtheaddict Senior Member

    Occupation:
    fruits
    Location:
    Kent
    If i (and many i presume) made a complaint regarding 1000 spins without a bonus each time a slot done so, thousands of emails about bdba and doa, moterhead alone would probably crash outlook. and BTG would probably have to invest in a AF-CS support team (actual fuming customers service) :p
     
  22. Feb 7, 2017
  23. Captain Rizk

    Captain Rizk Accredited Casino Representative

    Occupation:
    Bullshit battling Superhero
    Location:
    Malta
    So when a game provider develops a game before they can release it they have to go through the following process:

    Document every single statistic that there is connected with the games - number of spins between free spin rounds, rtp overall, rtp in the base game, rtp in the bonus game, jackpot contributions etc etc etc

    the game then gets submitted to an APPROVED testing lab such as GLI. They then run billions of rounds on the game and check that over the very long run that the game does what it is supposed to do and does what the paperwork says it should.

    It then gets usbmitted to every single regulator that that game provider works with - Malta, Uk, France, Spain, Italy, Denmark, Estonia etc etc

    they all check that the game does what it is supposed to do and all the paperwork is in order, the rules are there, the rtp is stated etc etc

    then the 3rd party get a licence to release the game knowing that over the long run the game is fair and pays what it should

    A few hundred spins is not enough to detemine this. Thousands of spins are not enough to determine this - there are certain games where we, the casino, have lost money on month after month after month - but in the long run it evens out....
     
    1 person likes this.
  24. Feb 7, 2017
  25. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    Awwww Tim.... if only you'd posted that months, no make that years ago, you'd have saved me a fortune in needless purchases of tin foil and about 7,682 needless 'conspiracy theory' posts :oops: :oops: :p

    Good to have the facts confirmed though, cheers :thumbsup:
     
  26. Feb 7, 2017
  27. brianmon

    brianmon Meister Member webby mm4

    Occupation:
    self-employed
    Location:
    uk
    So, when you have a game like NetEnt's 'Cosmic Fortune', which was withdrawn pretty quickly after release, because it was spitting out jackpots at everyone....
    That game had been thoroughly tested by GLI (or whoever) and then each of the individual regulators???
    Yet passed no problem??

    Even assuming the problem wasn't detectable until it was running live. The new/modified version would, I assume, have to be retested by GLI (or whoever) and then each of the individual regulators and a new licence granted. Yet they managed to fix the problem, and do all that within a matter of days????

    And then there was 'Frankenstein' also by NetEnt, which had a 'cheat' built in, possibly from it's very first release. That had passed all the testing, and one would assume, fairly regular re-testing......
     
  28. Feb 8, 2017
  29. interlog

    interlog Senior Member MM webmeister

    Occupation:
    Manager
    Location:
    London
    Excellent points raised. Wasn't it BTG that said they couldn't change a setting to the music of all things because it needed to be relicensed? The point I am making if something as simple as a music setting requires relicensing you would have thought if the mechanics of the game change the testing would be more rigorous.
     
  30. Feb 9, 2017
  31. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    Unless there using fake games than complain to who?

    If your lucks out than switch sites, Ty not to close account as that can bring in no end of rouble
     
  32. Feb 9, 2017
  33. b3b44

    b3b44 Senior Member

    Occupation:
    own business
    Location:
    netherlands
    Impo i would deposit twice if no cashout is reached probably would take a break from that casino for a couple months ...

    Then go back to casino's that would give you more playtime (Bonuses, Cashback, Casinoraces)

    Even when that doesn't help its best to take weeks if not months break from gambling.
     
  34. Feb 9, 2017
  35. Harry_BKK

    Harry_BKK Senior Member CAG mm1

    Occupation:
    job is OK
    Location:
    Balcony
    With all due respect Tim but I do not think the games are getting tested properly. After all this is an industry paying all itself and within itself. Quite a few of these labs are sponsored by the gaming industry in one way or another.

    But let's assume they to it properly. I am taking now only the BTG slot Bonanza as an example.

    I have done exactly 23,432 spins on it (playing it right now but my data is now up to this point)

    BTG claims:

    - 117K paylines
    - rare but generous bonus rounds with unlimited multiplier
    - all sounds very entertaining

    That is one side of the medal, now to the other side:

    Part 1:
    - in 23,432 spins i had on the screen
    --> 88.87% below 10K paylines
    --> 10.53% between 10 - 25K lines
    --> 0.59% over 25K lines
    --> 0.01% all 117K lines

    In numbers, I had 4 spins with all 117K lines in 23,432 spins, of which 2 did not pay a single cent. :mad:

    Hence, claiming a wonderful 117K lines is just plain cheating, do those testers run the slot blind or not looking at them???? :confused:

    Part 2
    - Bonus rounds
    --> just one example, today i waited a solid 240 spins to see once 3 of the 4 letters that are needed to trigger it. And that is the norm, nothing unusual, my highest number 446 spins.
    --> my bonus rounds paid an average 34.5x bet ....that is something any slot would pay.

    Hence, claiming that the bonus round will make up for the long wait is yet again a big lie!

    Now you might say 23K spins is not much, well, i think it is enough to give a pretty good indication of how the slot is playing. And again, are those testers blind, not interested or just plain not looking at the games properly???? :confused:

    I mean anyone with a $20 or $30 budget to play can't touch this slot as they won't even see a chance to get a bonus round before the money is running out! And all gambling commissions happily certify such games? Responsible gambling eh? :rolleyes:

    PS. now at spin 360 and i have yet to see the second chance/3-letter teaser for the bonus round. :rolleyes:

    PS2. Please do not take this personal, these are just my observations of what BTG is claiming vs. my gaming results

    Perfect example just happened ...432 spins to the bonus round, result 2x bet :mad:

    Patience levels when you first join: Capture 848 (1024x565).jpg,Feb 9, 2017
     
  36. Feb 9, 2017
  37. worldlad

    worldlad Crybaby McCryface

    Location:
    Who gives a shit
    Closing sites shouldn't in reality stop anyone from running into trouble if they forgot they closed an account from years a go or the the company has many different brands, as long as you are truthful and honest in the information you provide upon signing up.

    The responsibility should lie with the company who should have either the man power or software fully in place to identify previous customers who have either closed accounts or self excluded. Some companies do this really well and others who refuse to invest in decent identification and safeguarding technology fail, in that case the company should be fully responsible for the players actions.

    If, not then the licence should be revoked immediately.
     
  38. Feb 9, 2017
  39. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    Its bollox, Us as players no how slots work and this game would nether have passed a breath test, I am on about 3k spins and best win was £12 of a 20p bet and yet to come close to a bonus round, I have seen a bonus round on streams and pay is rubbish.
    And all testing is done by the companys that own the slots, Do you really think that a casino can run of a 4% profit? some slots now 8%, Its not really hard to work out, you can see the comapanys net profit and income if you look in the right pcace, If machines really paid what they said than companys would not have enought to pay there light bills let alone anything else


     

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