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Paste and Pay HELP

Discussion in 'America the Beautiful' started by PackerBacker, May 7, 2015.

    May 7, 2015
  1. PackerBacker

    PackerBacker America the Beautiful

    Occupation:
    Home Manager:)
    Location:
    TX
    I use Paste and Pay all the time to fund my 3Dice account. Right now I have 2 high dollar vouchers in my account, but when I log on, there is no way for me to access them. I sent them an email but if they are on GMT, not sure I'll hear back anytime today. Any help?? Thanks!
     
  2. May 7, 2015
  3. labeled

    labeled Senior Member

    Occupation:
    na
    Location:
    Land of the "free"
    Try searching your spam/trash email for "voucher" - I receive notifications from them now when a voucher purchase is complete, but they go straight into trash. The email does have the voucher number in it.

    Additionally, I went to purchase a voucher and received an error to the effect of :
    Sorry could not complete transaction declined for the following reasons:
    unexpected communication error with connector/acquirer

    So.. a little concerning.
     
    1 person likes this.
  4. May 7, 2015
  5. PackerBacker

    PackerBacker America the Beautiful

    Occupation:
    Home Manager:)
    Location:
    TX
    Arghhhh, I threw them in the trash yesterday after I verified them, and my trashcan emptied at midnight.
     
  6. May 7, 2015
  7. secret2

    secret2 irishbrit62 MM

    Occupation:
    driver
    Location:
    New York, United States
    There is something going on at Paste and Pay...

    I can log in fine but I can't deposit, as there is an 'error'. I also can't see 'purchased vouchers'.

    I really hope this is not another doomed site for US to deposit.:confused::(
     
    1 person likes this.
  8. May 7, 2015
  9. secret2

    secret2 irishbrit62 MM

    Occupation:
    driver
    Location:
    New York, United States
    I sent an email to Paste and Pay, so waiting to hear.
     
  10. May 7, 2015
  11. PackerBacker

    PackerBacker America the Beautiful

    Occupation:
    Home Manager:)
    Location:
    TX
    I did also, earlier today, but I think they are GMT and it will be overnight before they reply. Hopefully it's just a technical problem that they fix soon. I just made a big deposit voucher last night! :(
     
    1 person likes this.
  12. May 7, 2015
  13. secret2

    secret2 irishbrit62 MM

    Occupation:
    driver
    Location:
    New York, United States
    I really hope that this just a tech error. Hopefully, by tomorrow morning it will be ok.

    But, to be honest, there should have been a message on their website to say that there is an error and are 'trying to fix the issue', but nothing.
     
  14. May 8, 2015
  15. PackerBacker

    PackerBacker America the Beautiful

    Occupation:
    Home Manager:)
    Location:
    TX
    It's working now!
     
  16. May 8, 2015
  17. shannyls

    shannyls Experienced Member

    Occupation:
    accounting
    Location:
    Midwest, USA
    Still not working for me..

    When I try to buy a new voucher...I get this..


    Sorry could not complete transaction declined for the following reasons:
    unexpected communication error with connector/acquirer
     
  18. May 8, 2015
  19. PackerBacker

    PackerBacker America the Beautiful

    Occupation:
    Home Manager:)
    Location:
    TX
    It seems to be going on and off....off now.
     
    1 person likes this.
  20. May 8, 2015
  21. secret2

    secret2 irishbrit62 MM

    Occupation:
    driver
    Location:
    New York, United States
    If I were you, I would not deposit. If you have funds in Paste and Pay, withdraw it to a casino that you trust and wait till a notice from p and p.
     
  22. May 8, 2015
  23. shannyls

    shannyls Experienced Member

    Occupation:
    accounting
    Location:
    Midwest, USA
    I emailed them yesterday...here's their response this morning:

    Dear Customer,



    We are currently experiencing technical difficulties. We are working on the matter.



    We apologise for the inconvenience.



    Regards,

    The Support Team
     
    2 people like this.
  24. May 9, 2015
  25. rena35

    rena35 Senior Member

    Occupation:
    writing/poetry
    Location:
    cyber space
    Has there been any more news ?
     
  26. May 9, 2015
  27. PackerBacker

    PackerBacker America the Beautiful

    Occupation:
    Home Manager:)
    Location:
    TX
    I was able to access my full account yesterday with no problems.
     
    2 people like this.
  28. May 9, 2015
  29. horseplayer

    horseplayer Senior Member MM

    Occupation:
    NA
    Location:
    Charlotte, NC
    Me too.
     
    1 person likes this.
  30. May 10, 2015
  31. rena35

    rena35 Senior Member

    Occupation:
    writing/poetry
    Location:
    cyber space
    That is good to hear. I have held off on trying to buy a voucher, so i am glad to see the site is up and running :thumbsup:.
     

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