Partycasino closed my acc long time ago

alexxcorreia

Dormant account
PABnononaccred
Joined
Apr 20, 2013
Location
Brazil
Hi guys, :D

Well I dont know how I start this pitch but i will resume.

I have say here that I go to Vegas once minimum time per year, and I think there is fabulous and magic.
Since I meet Vegas for first time its becames magnetic to me, very attractive, then I start asking more complimentary stuff in the casino online since Las Vegas is the world where we can ask for that, why not try in the Casino Online as well? BAD IDEA.!!! BOOM.

I was a player in the Partycasino (should I say my login here?), long time ago, they use to have Live Dealer, and others slots machine that i use to play.

I dont know how long i have played in PartyCasino, but long time, i have spend a lot over there, i dont even know if I had any balance left.

But the issues is: They closed my account since I start ask for some complimentary to my account since would be more worth going to Vegas than play online, then I explained the whole situation to casino by a note in the email, telling they my experience in the partycasino and I also telling that Vegas There rewards system seems fair and appropriete to encourage you to come back and play. How about Party Casino? I have even reached the points to get Palladium member, I remembered i have won a jackpot with total 60$ USD, that is what I call Pathethic for who bet 60$ in JB tables that would be nothing even a mini Jackpot, and I remember I have telling my issues problem with Live Dealer as well lots problems with error issues in the site and all my concern about the site, on the end I said: If not I will have cancel my account. (But I didn't say to mean that) I said IF.

So they write me back telling the my account is Closed/blocked and to me look for gamblersanonymous.org - I was like wtf? I didnt ask to close my account or if I have problem with gamble I know the place to where I go, this is my business not they business.

This was in 2010, and I was a partycasino member since 2007.
Have lost thousands of dollar there, and I was feelling after that I could get a jackpot, but then they closed my account, lost all points comps, etc etc.
They really can close any account easy like that? and Say to anyone go look for help in GA. ? Without my authorization just becouse I asked for a fidelity more real ?

What do I can to do to recovery my money back?

After that I have a problem similar with another site called Betboo, but this one they give my all deposits back becouse I really get disapointed with they moderation ladys in the chat room, they use to cheater the game, then I send notes, did a blog in portugues confessing my anger with the huge of disrespect etc, they said would be best close the account and return my deposits and discount the withdraws that I did.
Then I got my all deposits back minus the withdraw.

But the partycasino didnt care for that, simples closed my account and ask me to get help with GA. Im not good with this, have past almost 3 years and my account still closed, I have recently write there they said cant reopen my account. All I want is have my money deposits back.

- Alex

PS: (Sorry about my english like I said Im Brazilian I speak portuguese and my english is kinda Elementary):thumbsup: :what:
 

alexxcorreia

Dormant account
PABnononaccred
Joined
Apr 20, 2013
Location
Brazil
Like I said i dont realize how much i have left, plus the other casino after so much embarrassment solve give it back, would be more far at last rewarding with something not just simple close the account. This is very disrespectful to close a account when a client ask for comps. This is frustating and embarrassment.
 

alexxcorreia

Dormant account
PABnononaccred
Joined
Apr 20, 2013
Location
Brazil
they have to know how to encourage you to come back and not be brutally discriminating for just becouse asking for comps. Since we have loyalty with they, they should have with us, I really think that was very wrong of partycasino doing that with me. I demand my money back or a good reward for the frustration and inconvenience caused my psyche.
 

Sovietsky

Experienced Member
Joined
Oct 2, 2012
Location
Swe
You seem like a whiner!
When it does not go your way you start to talk about closing your account.
 

alexxcorreia

Dormant account
PABnononaccred
Joined
Apr 20, 2013
Location
Brazil
You seem like a whiner!
When it does not go your way you start to talk about closing your account.

Who isnt a whiner when is about bets and money ??? You would like to they closing your account becouse you ask for Comps? I dont think so. Btw I come here to ask for help but seems you are total against the pitch, so this resume they was right to close my account is that I need to hear?
 

Sovietsky

Experienced Member
Joined
Oct 2, 2012
Location
Swe
Who isnt a whiner when is about bets and money ??? You would like to they closing your account becouse you ask for Comps? I dont think so. Btw I come here to ask for help but seems you are total against the pitch, so this resume they was right to close my account is that I need to hear?

If not I will have cancel my account.

That sounds like if casino don't give me X or Y I will close my account.
 

alexxcorreia

Dormant account
PABnononaccred
Joined
Apr 20, 2013
Location
Brazil
If not I will have cancel my account.

That sounds like if casino don't give me X or Y I will close my account.

No intention to close only warning. For me this was different, I have not written a letter asking for closing the account but alerted my dissatisfaction and they closed.
 

Tirilej

Still a Lady
CAG
MM
Joined
Apr 18, 2009
Location
Sweden
In my eyes Partycasino seem to have acted in a responsible way.
They suspected that you were having a gambling problem and therefore closed your account.

If you asked for comps you obviously had an empty account or you wouldn't have asked.
You have no right what so ever to get any of your deposits back.
Please understand that just like you can decide where you want be a customer, the casino can decide who they want as a customer.

Let it rest is my suggestion:)
 

vinylweatherman

You type well loads
Joined
Oct 14, 2004
Location
United Kingdom
In my eyes Partycasino seem to have acted in a responsible way.
They suspected that you were having a gambling problem and therefore closed your account.

If you asked for comps you obviously had an empty account or you wouldn't have asked.
You have no right what so ever to get any of your deposits back.
Please understand that just like you can decide where you want be a customer, the casino can decide who they want as a customer.

Let it rest is my suggestion:)

This is what they must have thought, because the GA they referred you to is NOT a mediation service, but a help group for those who have problems controlling their gambling. They are FORCED to close the accounts of problem gamblers under the regulations, and CANNOT reopen the account so long as they believe the player has a gambling problem. This would be for at least 6 months, but if they believed the problem to be severe, they would close the account for good.

The other casino offered a full refund of losses and closed the account, this too looks like they viewed this as a problem gambling issue, not one of dissatisfaction with the product.

Party Casino have decided to just close the account, but they are under no obligation to return any losses. This has even been tested in court, and it is not cut and dried that players who declare a gambling problem get their money back. It all depends on how the casino handled the problem once they became aware. It is where casinos have seen problem gambling as an opportunity to induce the player to lose even more that they have been found liable, sometimes to the extent of returning losses and offering compensation.
 

Tirilej

Still a Lady
CAG
MM
Joined
Apr 18, 2009
Location
Sweden
Huge derail is coming!
:notworthyI got a thank you from VWM. The first after 1810 posts :eek2:
I just had to tell :D
 

mrmark21

Dormant Account
Joined
Nov 13, 2012
Location
australia
Do land based casinos refund you're deposits on chips when you loose? NO. So why on earth should an online casino? Loosing is a risk you take gambling. I seriously suggest you stop gambling if you can't handle loosing.

You sound like a whiner. Moving from casino too casino asking for freebies when you don't win. Then using forums such as this one to complain when you don't get you're way? How about taking some responsibility for YOU'RE actions?

Betboo should be commended for refunding you're losses as they absolutely did not have to. Party Casino was fully within their rights to refuse and close you're account.
 

alexxcorreia

Dormant account
PABnononaccred
Joined
Apr 20, 2013
Location
Brazil
Do land based casinos refund you're deposits on chips when you loose? NO. So why on earth should an online casino? Loosing is a risk you take gambling. I seriously suggest you stop gambling if you can't handle loosing.

You sound like a whiner. Moving from casino too casino asking for freebies when you don't win. Then using forums such as this one to complain when you don't get you're way? How about taking some responsibility for YOU'RE actions?

Betboo should be commended for refunding you're losses as they absolutely did not have to. Party Casino was fully within their rights to refuse and close you're account.

Sure gamble is a Risk, i gamble more than 10years, excuse-me, you dont have idea what you are talking, since I have request for COMPS its not becouse I gamble little BIT, I made status of PALLADIUM fot you have IDEA inside the casino, read the post first then you chooice what are you ACTIONS!!! I come here to party casino read it, or any public agency responsible to defend my rights. If i was a whiner I would never bet a cent of my money. This is total different maybe you dont get my point, Im not here just to claim my money back but for non-reason they cancel my account without my authorizations and I feel aggrieved by the facts caused. Plus Im not moving from Casino to Casino, since they closed my account I didnt stop gamble, I gamble like everyone does, I have my risk and I know my own limits. I just dont agree with casino after I played around 3 years thousands dollars then they said to close my account without my permission? Sir I bet everyone here ASK for comps or online Casino or Live casino, I do ask, I'm not ashamed to ask, I'm not stealing, I'm just requesting! I will always ask the most that can happen is to NOT get a reply.


I PROTEST AGAINST PartyCasino IMMEDIATELY! AND THIS IS MY PETITTION!
 

Nifty29

Dormant account
Joined
Jun 20, 2001
Location
Turn right, then right. then right again
Sure gamble is a Risk, i gamble more than 10years, excuse-me, you dont have idea what you are talking, since I have request for COMPS its not becouse I gamble little BIT, I made status of PALLADIUM fot you have IDEA inside the casino, read the post first then you chooice what are you ACTIONS!!! I come here to party casino read it, or any public agency responsible to defend my rights. If i was a whiner I would never bet a cent of my money. This is total different maybe you dont get my point, Im not here just to claim my money back but for non-reason they cancel my account without my authorizations and I feel aggrieved by the facts caused. Plus Im not moving from Casino to Casino, since they closed my account I didnt stop gamble, I gamble like everyone does, I have my risk and I know my own limits. I just dont agree with casino after I played around 3 years thousands dollars then they said to close my account without my permission? Sir I bet everyone here ASK for comps or online Casino or Live casino, I do ask, I'm not ashamed to ask, I'm not stealing, I'm just requesting! I will always ask the most that can happen is to NOT get a reply.


I PROTEST AGAINST PartyCasino IMMEDIATELY! AND THIS IS MY PETITTION!

Congratulations. Your protest has been acknowledged and acted upon by the following organizations:





A casino can close anyone's account at any time for any reason.

You agreed to this when you signed up for an account. Go and check the terms and conditions if you don't believe me.

Bonuses and comps are not entitlements. Casinos are not obliged to give you anything, unless promised prior to play. If you can provide written promises made by the casino to provide cashback whenever you demand it, then please provide it.

Otherwise, your chances of getting anywhere are equal to what Mother Hubbard had in her cupboard.

You need to get over it, and move on.
 

alexxcorreia

Dormant account
PABnononaccred
Joined
Apr 20, 2013
Location
Brazil
Congratulations. Your protest has been acknowledged and acted upon by the following organizations:





A casino can close anyone's account at any time for any reason.

You agreed to this when you signed up for an account. Go and check the terms and conditions if you don't believe me.

Bonuses and comps are not entitlements. Casinos are not obliged to give you anything, unless promised prior to play. If you can provide written promises made by the casino to provide cashback whenever you demand it, then please provide it.

Otherwise, your chances of getting anywhere are equal to what Mother Hubbard had in her cupboard.

You need to get over it, and move on.

Yes that is a fact and I always read the ToS of all casino before register. I know they can close my account, but there is another fact, I didnt ask or made any reason to they close it. Its unfair!! How I can proceed to court with this case since Im not a USA resident?

Theres in any part of forum that I can copy and paste this protest so PartyCasino can see it as well?

Please I come here to get HELPED not to get more frustation, comeon! what is going on here, are you guys against me? thats make me so sad!! :confused:
 

Nifty29

Dormant account
Joined
Jun 20, 2001
Location
Turn right, then right. then right again
Yes that is a fact and I always read the ToS of all casino before register. I know they can close my account, but there is another fact, I didnt ask or made any reason to they close it. Its unfair!! How I can proceed to court with this case since Im not a USA resident?

Theres in any part of forum that I can copy and paste this protest so PartyCasino can see it as well?

Please I come here to get HELPED not to get more frustation, comeon! what is going on here, are you guys against me? thats make me so sad!! :confused:

You're not listening.

Try this link to the complaints area:

https://www.casinomeister.com/player-arbitration-pab/

READ ALL THE RULES. ALL OF THEM.

I'm certain you're wasting your time, but it might help to hear it officially, so that you can come to terms with it.

I'm no lawyer, but I'm fairly sure you would be laughed out of court, if it even made it that far.
 

vinylweatherman

You type well loads
Joined
Oct 14, 2004
Location
United Kingdom
Yes that is a fact and I always read the ToS of all casino before register. I know they can close my account, but there is another fact, I didnt ask or made any reason to they close it. Its unfair!! How I can proceed to court with this case since Im not a USA resident?

Theres in any part of forum that I can copy and paste this protest so PartyCasino can see it as well?

Please I come here to get HELPED not to get more frustation, comeon! what is going on here, are you guys against me? thats make me so sad!! :confused:

You would have to pursue them where they are based. You then have to ask what you will want the court to do if you win. You are unlikely to win much, if anything, in terms of money. It would certainly COST money to take up the case.

A better option would be to look at just HOW you "asked for comps". This is what has been interpreted as a sign of problem gambling. Asking for comps too hard and too often could come across as the addict with no money begging for their next fix.
 

alexxcorreia

Dormant account
PABnononaccred
Joined
Apr 20, 2013
Location
Brazil
You're not listening.

Try this link to the complaints area:

https://www.casinomeister.com/player-arbitration-pab/

READ ALL THE RULES. ALL OF THEM.

I'm certain you're wasting your time, but it might help to hear it officially, so that you can come to terms with it.

I'm no lawyer, but I'm fairly sure you would be laughed out of court, if it even made it that far.

Thank you for the URL. I will look at. And I really doesnt care about laught. So no Biggie. :D
 

alexxcorreia

Dormant account
PABnononaccred
Joined
Apr 20, 2013
Location
Brazil
You would have to pursue them where they are based. You then have to ask what you will want the court to do if you win. You are unlikely to win much, if anything, in terms of money. It would certainly COST money to take up the case.

A better option would be to look at just HOW you "asked for comps". This is what has been interpreted as a sign of problem gambling. Asking for comps too hard and too often could come across as the addict with no money begging for their next fix.

How I asked? By pressing close my account, warning, without intuition closing, its wrong? I don't know. I think begging for comps after spend a lot its very fair. Because at the end we always burn more money.
 

Borgie

Paleo Meister (means really, really old)
MM
Joined
Jul 19, 2011
Location
United Kingdom
How I asked? By pressing close my account, warning, without intuition closing, its wrong? I don't know. I think begging for comps after spend a lot its very fair. Because at the end we always burn more money.

So have you accepted that the terms and conditions allow the casino to decide who they do and do not want as customers? Becasuse their terms and condtions do allow them to make that choice. This means that any court case will be a total waste of time and your money! You need to let this go and find another casino to play at. Do not beg for comps though or they will get rid of you too .
 
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