Casinos

Casinos By Status

Popular Filters

By Banking Options

Games

All Games

Bonuses

Popular Bonus Filters

Forums

Popular Forums

Forum User Features

Complaints

Submit A Complaint (PAB)

PAB Rules and Guidelines

Browse PABs

Gambling News

Popular News Sections

About Us

About Us

external image

Paridise8 Casino

Before asking the url,I checked all versions of paradise casino and paradise8 casino.I checked paradise8.com,too.But it gave error.I thought that they are not professional.

Now you confirmed the url,but it is now ok.But its some pages still give error.

Of course sites may have problems.

But you learn about them new.Most of people dont know anything about them,their bonus has a 20x wagering requirements,I want to learn information about their cashier sistem but it didnt gives any information about depositing and witthdrawal option,when I click to neteller,it only redirect me to neteller's website.I havent heard their software-rival- before,the site is online for for only 6 months,and their site didnt work 2 hours ago.

So my personel opinion try another casino.
 
Last edited:
Chat

Doubt this helps you much liquid, and I just saw that CasinoForumU posted the software already above me. I gotta say those slots do look sorta neat, lol. Personally, I would wait for Jetset or Spear to see if they have any more info regarding this particular operation, or who may be behind it. Not sure what bonus she was referring to for the free 20? I was referring to the signup bonus and/or reload bonus.


Please wait for a site operator to respond.
You are now chatting with 'Nela'
Nela: Welcome to Paradise 8 Live Support. How may I help you today?
Lisa: Hi there, I was wondering if you could give me a little bit of info regarding your casino?
Lisa: hi Nela
Lisa: What software platform is it that you are using? I can't say that I have ever seen it before.
Nela: Hi Lisa
Nela: Is there a specific question I can help you with?
Lisa: Yes, did you see what I typed? Re: your software?
Nela: We are using Rival software
Lisa: Okay, and can you tell me how long you have been in operation?
Nela: One moment please Lisa
Lisa: Sure Nela, thanks
Nela: The casino has been open for a little over a week
Nela: Is there anything else I can help you with?
Lisa: Wow!! Really new, lol.
Nela: Yes, that right Lisa
Lisa: Just one more thing. In regards to cashouts, how often do you process?
Lisa: If someone were to win on a Monday, when would that get processed?
Nela: Cashout is processed in 48 hours
Lisa: Okay super. And playthru on bonuses is 20X correct?
Nela: The Software name is Rival Powered
Lisa: Okay, thanks Nela
Nela: Your welcome, Lisa
Lisa: and the playthru? is that 20X? And is it slots only? Or all games?
Lisa: Sorry, I'm a pest I know, just like to have the info beforehand, lol.
Nela: Depends on the bonus.
Nela: The free 20 is slots only
Nela: Is there anything else I can help you with?
Lisa: Okay, well thanks so much Nela. You have been very helpful.
Nela: Your welcome, Lisa
Lisa: Have a great night and a wonderful Easter.
Nela: Same to you Lisa, Happy Easter
Lisa: Bye
 
I just went and checked out the Rival Powered website, and lo and behold they are going to be in Montreal for the GIGSE on May 16th-May 18th. May just have to look them up while I'm there, lol. Anyway, I am sure that CM, Jet or Spear will have some info for you, or can dig some up at the very least. If you do try them, let us know Liquid....those slots look intriguing. :)
 
I am still not able to download casino.It gives error still.

''FATAL ERROR: Unable to connect the database!''

If it is ok,I will deposit and try but still I think they are not very professional as I am still trying to download.
 
Ran into a few glitches downloading the software, but everything's running fine now without even having to go to Customer Service (which was good, since they're not available this late at night).

Deposited $50 and got their 176% bonus (have to wager 20x the deposit and bonus) ... playing blackjack, I'm down about halfway through those requirements, but it's nothing I haven't seen anywhere else.

Hopefully, I'll be able to make it through the rest and be able to relay information about their withdrawal times. :thumbsup:
 
The same group also run DaVinci's Gold Casino (davincisgold.net) both run out of Netherlands Antilles (N.V) from what i can tell.

They may be perfectly legit, but there are two things that I find odd. Neither casino website has any information about the company, operator, RNG or software and secondly the WHOis records are anonymous private registrations dones through North American ISPs.

Personally, I like to see transparency of information. As i say, this may just be an oversight, but the Meister has an accredited casinos list for a reason people, so I'd wait and see what he, Jet or Spear says before diving in :D
 
Last edited:
I am able to download their casino after 8 times.

It downloaded fast.

I deposited 100$. Then I wait my bonus and I learn that I have to write bonus code first.

So I cant get bonus.

The very interesting is I deposited but still I cant see any balance in my account.

I went to live chat as they wrote :

We are able to chat with you over the Net in real time. We are here 24/7 to answer your questions; just click on the Live Chat link to begin.

But there is no one.24/7?

I am laughing now.I saw casinos those dont pay winnings.But paradise pay everone,but no one can win,because no one can start to play after depositing.: )

Of course joke.

I am still waiting,I hope they will credit my account and I can start to play.

Edit:I check transiction history and my deposit is still in pending status.

At last we find a casinos that dont charge immediately.(do you remember) 'they charge immediately but payout in 3 days'')
 
CasinoForumu said:
I am still waiting,I hope they will credit my account and I can start to play.

Edit:I check transiction history and my deposit is still in pending status.
Click to expand...

:lolup: :lolup: :lolup:

I would call them (since live chat is useless) and tell them to reverse your deposit..That combined with their $2,000 per day max cashout...well....I'd run far far away.
What a joke...
 
winbig72 said:
:lolup: :lolup: :lolup:

I would call them (since live chat is useless) and tell them to reverse your deposit..That combined with their $2,000 per day max cashout...well....I'd run far far away.
What a joke...
Click to expand...

: ))



15254140 16 Apr 06 11:19 Send Money to 400payments@[b]googlemail.com[/b] 100.00 processed 38.45 ID 196226

They havent find time to open an email account from their own server?
 
Pinababy69 said:
Please wait for a site operator to respond.
You are now chatting with 'Nela'
Nela:... How may I help you today?
...
Nela: Is there a specific question I can help you with?
....
Nela: Is there anything else I can help you with?
...
Nela: Is there anything else I can help you with?
...
Click to expand...

I just "love" these questions :rolleyes:
 
Busted out a little over halfway through the WR. :o

Ran $1 of comp points up to about $5-6 playing Tens or Better at 5 cents a coin, but never could hit the magical RF.

Oh well, worth a $50 deposit to see how it runs. :thumbsup:
 
CasinoForumu said:
: ))



15254140 16 Apr 06 11:19 Send Money to 400payments@[b]googlemail.com[/b] 100.00 processed 38.45 ID 196226

They havent find time to open an email account from their own server?
Click to expand...


Just curious, that's not Neteller, what is it??

Personally, I wouldn't send them a dime...very unprofessional, and I'd be very surprised if anyone did get paid (if they ended up winning). Just my 2c.
 
Hello

Hello all,

My name is Rob and I'm with the Technical Support team for the 400 Group casinos (Cocoa Casino and Paradise 8 among them).

As you can tell, Rival is the newest Casino software on the net, and we're working out some small kinks. CasinoForumu, your deposit has been cleared and I do apologize for the delay.

As for the googlemail address used, the operators have been informed that this needs to be updated. Unforunately, MoneyBookers is not available on the weekends for Merchant Services. Rest assured, it was meant only to be a temporary email while accounts were being set up.

Payments are processed within 2 business days. The cashout limit of 2K per day was taken as a standard for new users, regular players of course enjoy higher banking limits. The operators believe that this limit is reasonable and in line with other casinos.

I will be closely monitoring this forum for feedback and comments, however if you have any problems please contact the casino support staff directly.

Cheers,

Rob
 
CocoaRob said:
Slotster,

Please contact our technical support team for assistance. We have not encountered a user yet who has had this problem, and we'd like to try and help you with it.

Rob
Click to expand...

Thanks for your reply Rob!

I'm really not that bothered... If it'd worked, I might've given it a spin to check out the new slots - but all a bit too much hassle. Thanks anyway for offering!
 
CocoaRob said:
Hello all,

My name is Rob and I'm with the Technical Support team for the 400 Group casinos (Cocoa Casino and Paradise 8 among them).

As you can tell, Rival is the newest Casino software on the net, and we're working out some small kinks. CasinoForumu, your deposit has been cleared and I do apologize for the delay.

As for the googlemail address used, the operators have been informed that this needs to be updated. Unforunately, MoneyBookers is not available on the weekends for Merchant Services. Rest assured, it was meant only to be a temporary email while accounts were being set up.

Payments are processed within 2 business days. The cashout limit of 2K per day was taken as a standard for new users, regular players of course enjoy higher banking limits. The operators believe that this limit is reasonable and in line with other casinos.

I will be closely monitoring this forum for feedback and comments, however if you have any problems please contact the casino support staff directly.

Cheers,

Rob
Click to expand...

Welcome to the forum, Rob and good luck with your new business - it sounds as if you have been experiencing a few teething problems! Nice looking games, though!

How about telling us a little more about your operation?

1) What is the relationship between Rival (software) and 400 Group (operator?) Is there more than just a provider-operator link?

2) Why doesn't the 400 Group.net site come up?

3) Who is Black Chip Limited and what is the relationship between Black Chip, the 4 Rival-powered casinos, 400 Group and Rival?

4) Where are these companies situated? I note that you are in Canada?

5) The anonymous domain registrations and use of googlemail, could suggest a lack of transparency, and your livechat seems to be glitching somethat?

6) What is the parent company behind Rival Software? Is it a publicly listed entity?

7) Has the Rival software RNG been independently tested and if so by whom?

8) Are Paradise8, DaVincis Gold, This is Vegas and Cocoa all owned by one operator?

9) How long has the software been in development? Did you develop your own source code ie is this entirely proprietary software?

10) What future games and innovations are planned?

11) Why the limited choice of financial options?

12) Where is your customer Support situated?

13) Do you have a direct channel at Rival for clients with a problem they have been unable to resolve at casino level?

14) Do you have any business relationships with existing gambling software providers?

15) Who is the boss and who is on the management team at 400 Group and Rival? Al Maslovsky who I understand is the marketing manager does not respond to emails?
 
Last edited:
Excellent Questions Jetset!

We ran 2 $20 No Deposits for Cocoa and one for Paradise8 at our forum during the past week or so.

Everyone really loves the slots, including me. They are very well designed, as far as the entertainment factor goes. I had no problem downloading or installing personally. I haven't made a deposit yet. A good majority of the people had no problem. But there were a good portion that had problems downloading, installing, registering. Rob has been outstanding and has closely monitored it all 3 times. Helping people as they posted they needed help.

I'm very interested to know more about them and look forward to these answers to your questions Jetset. I've been wanting to know the answers to some of those myself already.

Thanks Rob.. for monitoring all this so well, and staying on our questions and so on. It's very much appreciated.
 
Well, I am about to play Islots since these are supposed to be the mother of all slots.

One remark to the tech: Please alow the windows to be minimized.

The download of this slot was extra long, and I am patient because I hear interesting things about it. BUT I would have liked to minimize the window while downloading and gotten some work done. Once you start this download you are stuck staring a the sceen.

Off to check out the game when I get a minute....
 
They accept money when their software has so many glitches? I didn't have the time and willingness to check every single game thoroughly but i spotted some mistakes easily.

Find out what is wrong in the pics below

I thought the dealer hits on soft 17:what:
 
Simmo! said:
Hmmmm...I'm no baccarat player, but I assume that's wrong?
Click to expand...


Hello all,

First, the blackjack issue - this was a miss-configuration in the backend, one that, I might add, is in the player's favor. I've sent this to the operators to adjust the rules to match the felt.

As for the Baccarat. The issue here is that the hand totals are displayed before the animations are done (eg, the rest of the cards are drawn on the screen). The values were correct after the remaining cards were animated on the screen. This is a valid issue, albight a minor animation one. If the player puts the game on "fast" the animation is removed and the hand totals are immediately displayed for the game.

Thank you gfkostas, we appreciate the feedback.

Rob
 
Well, the islots are great, very entertaining and a lot like what I have been telling folks in Amsterdam slots should be like.

I also played one of the other feature slots and it was nice.

I like the software. I am still having issues with the full screen function.
 
CocoaRob said:
Hello all,

First, the blackjack issue - this was a miss-configuration in the backend, one that, I might add, is in the player's favor. I've sent this to the operators to adjust the rules to match the felt.

As for the Baccarat. The issue here is that the hand totals are displayed before the animations are done (eg, the rest of the cards are drawn on the screen). The values were correct after the remaining cards were animated on the screen. This is a valid issue, albight a minor animation one. If the player puts the game on "fast" the animation is removed and the hand totals are immediately displayed for the game.

Thank you gfkostas, we appreciate the feedback.

Rob
Click to expand...

I already sent this "Baccarat-glitch" screenshot (via PM) to Rob today,
and he forwarded this "glitch" to the graphics people to modify the animations.

I need to admit, that you really care. You are here almost 24/7.
And i got your replies within few minutes.
Thanks Rob! :thumbsup:
 
CocoaRob said:
Hello all,

First, the blackjack issue - this was a miss-configuration in the backend, one that, I might add, is in the player's favor. I've sent this to the operators to adjust the rules to match the felt.

As for the Baccarat. The issue here is that the hand totals are displayed before the animations are done (eg, the rest of the cards are drawn on the screen). The values were correct after the remaining cards were animated on the screen. This is a valid issue, albight a minor animation one. If the player puts the game on "fast" the animation is removed and the hand totals are immediately displayed for the game.

Thank you gfkostas, we appreciate the feedback.

Rob
Click to expand...

Am glad to be of help.
I don't like the idea that i cant play any other games while I have one downloading. I cant even minimize the window which is irritating.
Also I would prefer to be able to see the BJ rules while am at the table like microgamings casinos.
How many decks you use? if 6-8decks it would be better if the dealer stands on soft 17 as it makes it a bad BJ game in comparison to other online casinos where the house edge isn't over 0.50%.
 
Fun Games But....

Got me to download casino with all this talk...

Had a little trouble the first three times trying to install the software. Kept locking up on me when I went to put my birth month in...finally after the third time, I turned off the music and then proceeded to register and it went along just fine after that. So if you lock up...turn off the sound before installing!

1) I was a little disappointed in the bonus games because when you hit the bonus round scatters during the free spin it does not retrigger the game as a lot of games do nowadays...and with the paybacks so small nowadays, this is where you can actually almost break even IMHO. :(

2) Free spins spin so fast, you barely have time to register what in the world hit/or didn't hit. :eek2:

3) Need a don't ask me again button on the auto spin, or something to keep from having to check it after every bonus round/game change. :confused:

4) I also played 3 card poker (which I like to dabble in a lot) and don't see where the payoff is except to stare at the chips to see if the right payoff has been payed. Would be nice to view the payoff amounts on a win on the screen. :what:

Otherwise, I am still in the testing stages...really like the bonus games...interesting and different. Hoping the fine tuning comes around quick...love to put a buck or two in myself....:D
 
Still no answer to my questions, and a couple of others I have submitted following further enquiries. It has been a holiday weekend so one shouldn't expect too much this early.

So, I'll just *BUMP* this as a reminder for Rob.
 
jetset said:
Still no answer to my questions, and a couple of others I have submitted following further enquiries. It has been a holiday weekend so one shouldn't expect too much this early.

So, I'll just *BUMP* this as a reminder for Rob.
Click to expand...

Sorry if i sound sceptical but i dont think your questions will be met satisfactory though I hope to be proved wrong:eek2:
 
I don't see why not - these are all legitimate and straightforward business questions which any company that is on the level should have no problem answering. It certainly does not give any commercial secrets away or endanger business confidentiality.

Actually with the help of a few other curious industry observers we've already assembled quite a lot of information on these guys, which I am holding back for now in order to ensure that it checks out with their responses. We wouldn't want to publish inaccurate or speculative information.

It's now mid-morning on the Canadian east coast, and a normal business day following the Easter break but we have not yet received a response.

Ho hum....
 
Deposited my $25 and got the extra $43 bonus. After about 50 spins I'm down less than a dollar. Islots, with their increasing levels, are really cool. Lots of Flash animations. Haven't seen any messages in the thread about cashing out so that's a worry. Learned to use "Options" to slow down the play and run it in a window. Some trouble seeing bank account on a small monitor as it's at the very botton of the screen. Last but not least, the program has crashed my PC. The "funniest" crash was during the account registration when the sound card froze as I indicated my home state.

Overall rating (preliminary) - nice alternative to Microgaming site but not quite ready for prime time at the software level.
 
jetset said:
I don't see why not - these are all legitimate and straightforward business questions which any company that is on the level should have no problem answering. It certainly does not give any commercial secrets away or endanger business confidentiality.

Actually with the help of a few other curious industry observers we've already assembled quite a lot of information on these guys, which I am holding back for now in order to ensure that it checks out with their responses. We wouldn't want to publish inaccurate or speculative information.

It's now mid-morning on the Canadian east coast, and a normal business day following the Easter break but we have not yet received a response.

Ho hum....
Click to expand...

CocoaRob said:
Hello all,

My name is Rob and I'm with the Technical Support team for the 400 Group casinos (Cocoa Casino and Paradise 8 among them)....
Click to expand...

jetset said:
Welcome to the forum, Rob and good luck with your new business - it sounds as if you have been experiencing a few teething problems! Nice looking games, though!

How about telling us a little more about your operation?
Click to expand...

CocoaRob said:
Whoa, a little bit more than a Tech Support guy can answer :)

I will forward those questions to the appropriate people and get back to you all ASAP.

Rob
Click to expand...

I made some reasearch, and you had good questions jetset.

But AFAIK, Rob is a Tech Support Guy - based what he said.
Not a Casino manager/owner/etc.

I don't know are they rogue or reputable casino,
but i believe that he forwarded your questions to appropriate people,
like he said.

Please be patience
 
Ok - Turning the sound off did the trick (Cheers silcnlayc!) :thumbsup:

Gotta say - I think the slots are *fantastic*! Really enjoying the bank job one, and I agree the progression thing is a great idea for a) Keeping the player interested and b) Locking the player in for the casino's benefit! Nice work!...

Now - because I know nothing of the back office, setup, reliability etc - I am unwilling to deposit *just* yet... I'll never deposit real money in a casino without a real world bonafide recommendation! Mind you, if that no deposit bonus is still knocking around, count me in! ;)

Really hope the admin/support stacks up - as your slots are great!
 
jetset said:
Welcome to the forum, Rob and good luck with your new business - it sounds as if you have been experiencing a few teething problems! Nice looking games, though!

How about telling us a little more about your operation?

1) What is the relationship between Rival (software) and 400 Group (operator?) Is there more than just a provider-operator link?

2) Why doesn't the 400 Group.net site come up?

3) Who is Black Chip Limited and what is the relationship between Black Chip, the 4 Rival-powered casinos, 400 Group and Rival?

4) Where are these companies situated? I note that you are in Canada?

5) The anonymous domain registrations and use of googlemail, could suggest a lack of transparency, and your livechat seems to be glitching somethat?

6) What is the parent company behind Rival Software? Is it a publicly listed entity?

7) Has the Rival software RNG been independently tested and if so by whom?

8) Are Paradise8, DaVincis Gold, This is Vegas and Cocoa all owned by one operator?

9) How long has the software been in development? Did you develop your own source code ie is this entirely proprietary software?

10) What future games and innovations are planned?

11) Why the limited choice of financial options?

12) Where is your customer Support situated?

13) Do you have a direct channel at Rival for clients with a problem they have been unable to resolve at casino level?

14) Do you have any business relationships with existing gambling software providers?

15) Who is the boss and who is on the management team at 400 Group and Rival? Al Maslovsky who I understand is the marketing manager does not respond to emails?
Click to expand...

After few minutes in Live chat + research

- Black Chip Ltd owns the software.
Link Removed ( Old/Invalid) ***
Only "BLACK CHIP LIMITED" i found.
Not sure, is this right company, but it was only i found under:
"BLACK CHIP LIMITED"


- Rival is the name of the brand new software that they are using.
You do not have permission to view link Log in or register now.


- The 400Group owns the group of casinos.
n/a***
Website i found: Link Removed ( Old/Invalid)
n/a***

- 400Group Website > The corporate site is under development
and will be up shortly

Bold text = Live chat replies
 
Sodax77 said:
After few minutes in Live chat + research

- Black Chip Ltd owns the software.
Link Removed ( Old/Invalid) ***
Only "BLACK CHIP LIMITED" i found.
Not sure, is this right company, but it was only i found under:
"BLACK CHIP LIMITED"
Click to expand...

The Companies House is the best resource for this.

This is the information on Black Chip. Not very encouraging.

Name & Registered Office:
BLACK CHIP LIMITED
20 WOODCHESTER ROAD, DORRIDGE
BIRMINGHAM
WEST MIDLANDS
B93 8EW
Company No. 05254740


Status: Active - Proposal to Strike off
Date of Incorporation: 08/10/2004

Country of Origin: United Kingdom
Company Type: Private Limited Company
Nature of Business (SIC(03)):
None Supplied
Accounting Reference Date: 31/10
Last Accounts Made Up To: (NO ACCOUNTS FILED)
Next Accounts Due: 08/08/2006
Last Return Made Up To:
Next Return Due: 05/11/2005 OVERDUE
 
Last edited:
Next Return Due: 05/11/2005 OVERDUE
Click to expand...

What does this mean GrandMaster? What return are they referring to? Bear with me as I know very little about this aspect of things. :)

All I do know is that anything being overdue is not good.
 

Similar threads

W
Flappycasino withdraw limit
Replies
8
Views
210
L&L-Jan
L&L-Jan
A
Recommendations Pleaseee
Replies
17
Views
442
SYPlayer95
S
lockinlove
I did 100 bonus buys on White Rabbit by BTG here are the results
Replies
18
Views
2K
Casinos Hate Winners
Casinos Hate Winners
G
BOVADA – Warning: $168k VIP Account Locked Over 1 Month
Replies
4
Views
283
dammit2020
D
H
Question Do you remember this casino… and what was it called ?
Replies
13
Views
936
Nate
Nate

Users who are viewing this thread

Total: 1 (members: 0, guests: 1)

Accredited Casinos

Read about our rating system and how it's done.
Back
Top