pantasia QT payouts delayed

peteyweestro

Dormant Account
Joined
Jun 29, 2007
Location
So Cal...Antelope Valley
hey all, just wanted to let the members know that i asked for a withdrawel from pantasia casino on fri and yesterday being sunday and no money recieved i contacted the live chat that told me it was due to the weekend and that it would go out today,well today it never arrived again and now the live chat is saying that they are having a problem with QT payouts right now i should be paid by next fri,what kinda crap is that...i guess i will stop being a advocate of the rival casinos now like alot of our members
 

anniemac

Ueber Meister
PABnoaccred
MM
Joined
Jan 30, 2007
Location
Texas, USA
Oh my!!! I, too, am a Rival player and I sure hope that this is not a sign of things to come. I have never seen a QT payout from them that takes more than 24-48 hours. But CW was having QT problems so maybe it's QT and not the casino. But still it makes you wonder either way.
 

RobWin

closed account
Joined
Apr 24, 2004
Location
A Vault!
It's not QT's issue as I received three payouts today into my QT account from three seperate casinos at three different times...that is terrible service Petey, it should not take any longer than five minutes for the cashout to show in your QT account once it has been approved...and if they tell you different then they are shooting you a line of BS !!
 

anniemac

Ueber Meister
PABnoaccred
MM
Joined
Jan 30, 2007
Location
Texas, USA
Any news on your withdrawal, petey? Kinda like to know since this is the Rival I play at most and the withdrawal method I use.

Hope you get your money soon.
 

bryand

Beach Bum
Joined
Jan 9, 2008
Location
Just Across the Hudson River
I too requested a withdrawal from Pantasia on Friday and was surprised that it was not paid today. Thanks for the info. I assume this will affect their sister casinos - Paradise8 and Cocoa. Damn.
 

peteyweestro

Dormant Account
Joined
Jun 29, 2007
Location
So Cal...Antelope Valley
Well gang either posting here has a great effect or the customer service rep had his head up his yahoo as usual or maybe robrival interceded because i had also pm'ed him but anyways i checked my QT account just now and the funds are there so thanks for the concern everyone but this fire has been put out,lol
 
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bryand

Beach Bum
Joined
Jan 9, 2008
Location
Just Across the Hudson River
Well gang either posting here has a great effect or the customer service rep had his head up his yahoo as usual or maybe robrival interceded because i had also pm'ed him but anyways i checked my QT account just now and the funds are there so thanks for the concern everyone but this fire has been put out,lol

Good news petey. I guess I need to PM RobRival because my withdrawal is nowhere to be found and Pantasia didn't respond to my email about the situation. Their first mistake with me.
 

TDTAT

Dormant account
Joined
Jun 7, 2006
Location
Gambleville
Good news petey. I guess I need to PM RobRival because my withdrawal is nowhere to be found and Pantasia didn't respond to my email about the situation. Their first mistake with me.

Hi bryand You can also send a PM to username "Megan". She is the forum
rep for Pantasia/Mayan and would be faster than Rob I think.
You can also email support with subject "Megan, please help"
and that should get a fast response! If not
send me a PM and I will email the affiliate manager for you

Petey: I am glad you got paid! I noticed that sometimes
QT withdrawls can be an extra day if they fall on a Sunday:oops:
Hopefully the next one will be right on time and it will be HUGE :thumbsup:
 

bryand

Beach Bum
Joined
Jan 9, 2008
Location
Just Across the Hudson River
Hi bryand You can also send a PM to username "Megan". She is the forum
rep for Pantasia/Mayan and would be faster than Rob I think.
You can also email support with subject "Megan, please help"
and that should get a fast response! If not
send me a PM and I will email the affiliate manager for you

Petey: I am glad you got paid! I noticed that sometimes
QT withdrawls can be an extra day if they fall on a Sunday:oops:
Hopefully the next one will be right on time and it will be HUGE :thumbsup:

I get an error message stating user does not exist.
 

TDTAT

Dormant account
Joined
Jun 7, 2006
Location
Gambleville
I get an error message stating user does not exist.

Sorry about that! I thought she had the same user name here..
I can not find her on the member list, so I will email
this thread to Pantasia and tell someone to get over
here and send you a PM and get this sorted:oops:
 

TDTAT

Dormant account
Joined
Jun 7, 2006
Location
Gambleville
Sorry about that everyone.. I did not know about the QT delays..:oops:
They are on it and hopefully all will be sorted quickly.
This only for the Rivals that process through Pantasia,
as Sloto'Cash is not affected.

I believe this is just a temporary issue and will not
become a normal thing. I will be keeping my eye on it :thumbsup:
 
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