I recently signed up at the Pantasia casino and enjoy the no deposit bonus. After fulfilling the conditions of the no deposit bonus, I made a deposit at the casino and put on withdraw the winnings along with the deposit for withdrawal. I waited for the casino to ask for some documents for verification, but did not receive any letters. I decided to contact the casino support, but she constantly ignored me. Four times I wanted to chat online, but no one answered all the time. The same number of times I wrote to the casino support email and the casino support ignored me as well. Can you please tell me what to do?